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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(354 reviews)

Business Details

8121 Kensington Dr, Waxhaw, NC
28173, United States
(704) 723-1845
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waxhaw, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8121 Kensington Dr, Waxhaw, NC
28173, United States

Hours

Reviews

3.4
354 reviews
5 stars
155
4 stars
55
3 stars
19
2 stars
28
1 star
97
  • JS
    Jeremy Stoker
    6 days ago
    2.0
    People are very rude and smelled awful
  • FJ
    Frank Farrell Jr
    Feb 21, 2026
    5.0
    It's Dunkin Donuts. It's good. I love an iced mocha dunkalatte.
  • TS
    Taryn Salzwedel
    Jan 14, 2026
    5.0
    Absolutely wonderful service everyone there was so sweet even though it was absolutely crazy in the morning. They accommodated me. these teenagers working there are absolutely amazing. They had to deal with a customer that got angry at them because he said glazed donuts instead of chocolate frosted they kept their cool and we’re all together. Absolutely amazing. I highly recommend this place. I go there almost every morning.
  • AA
    Amelia Arenant
    Dec 3, 2025
    5.0
    This is my favorite Dunkin! I come here almost every morning for a large hot coffee with snackin bacon! They always show up with a smile on their faces! Gabby and Kaitlyn were so helpful this morning with my wife’s order! Latte was made great as per her words! Continue to keep up the good work in such a busy enviorment! The food service industry needs more employees like you!
  • VR
    Vanessa Moses Realtor
    Nov 29, 2025
    1.0
    I am a regular Dunkin coffee drinker and always order my coffee with Extra Cream and Extra Sugar and Hot Chocolate with whip cream for my daughter. I had a bad experience with one of your workers named GABY. She was rude as I explained that the coffee did not have Extra cream and sugar in it and my daughters Hot Chocolate didn't have the whip cream. She said I didn't specify that when ordering...but that is the ONLY way I order and My Daughter was in the car with me and heard my order. GABY insisted I pay .27 cents for the mistake they made. It wasn't about the money, I had .27 cents...It was her rude attitude and demeanor after I kindly explained that I am a regular and always order the same thing. I was very disappointed with the service and will go to another Dunkin Donuts for all my future orders. I am making this complaint because someone needs to talk to GABY about her customer service. Maybe she is having a bad day, but that should never be taken out on a customer. I hope she has a better day

Brand Certified Facts from Dunkin'

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Certified March 08, 2026Yext Knowledge Graph
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