Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waxhaw, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unprofessional behavior from staff, particularly during busy hours.
Order Accuracy
Numerous reviews highlight frequent issues with order accuracy, with customers often receiving incorrect items or incomplete orders.
Speed of Service
Many customers expressed frustration with slow service, particularly in the drive-thru, where long wait times were common.
Food Quality
There are mixed reviews regarding food quality, with some customers praising specific items while others reported stale or poorly prepared food.
Atmosphere
While some customers appreciated the cleanliness and atmosphere of the location, others noted a lack of friendliness and warmth from the staff.
DC
Dave Cohee
Dec 6, 2025
5.0
Our daughter loves Dunkin Donuts refreshers. The mango pineapple is delicious.
AA
Amelia Arenant
Dec 3, 2025
5.0
This is my favorite Dunkin! I come here almost every morning for a large hot coffee with snackin bacon! They always show up with a smile on their faces! Gabby and Kaitlyn were so helpful this morning with my wife’s order! Latte was made great as per her words! Continue to keep up the good work in such a busy enviorment! The food service industry needs more employees like you!
VR
Vanessa Moses Realtor
Nov 29, 2025
1.0
I am a regular Dunkin coffee drinker and always order my coffee with Extra Cream and Extra Sugar and Hot Chocolate with whip cream for my daughter. I had a bad experience with one of your workers named GABY. She was rude as I explained that the coffee did not have Extra cream and sugar in it and my daughters Hot Chocolate didn't have the whip cream. She said I didn't specify that when ordering...but that is the ONLY way I order and My Daughter was in the car with me and heard my order. GABY insisted I pay .27 cents for the mistake they made. It wasn't about the money, I had .27 cents...It was her rude attitude and demeanor after I kindly explained that I am a regular and always order the same thing. I was very disappointed with the service and will go to another Dunkin Donuts for all my future orders. I am making this complaint because someone needs to talk to GABY about her customer service. Maybe she is having a bad day, but that should never be taken out on a customer. I hope she has a better day
TW
Tom Wallace
Oct 14, 2025
2.0
I recall a time when the in-store donuts were freshly prepared, and their quality was exceptional. Recently, I purchased a maple frosted donut, and after a single bite, I found the taste and texture unsatisfactory, resembling cardboard rather than the light and fluffy consistency I remember. While I acknowledge that recipes can evolve, the shift in quality is notable. Despite this, we continue to patronize the establishment.
TI
Tamia Ishmell
Sep 20, 2025
5.0
When I need my fix of a sweet treat this is always the go-to. They always take care of me 🥰
What are the operating hours of Dunkin' in Waxhaw, NC?
Dunkin' in Waxhaw, NC is open Monday to Friday from 5:00 AM to 8:00 PM, Saturdays from 6:00 AM to 8:00 PM, and Sundays from 6:00 AM to 8:00 PM.
What types of meals does Dunkin' serve at this location?
This Dunkin' location serves breakfast, lunch, and brunch.
Does Dunkin' in Waxhaw, NC offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
Where is Dunkin' located in Waxhaw, NC?
Dunkin' is located at 8121 Kensington Dr, Waxhaw, NC 28173, USA.
What are some specialty items and drinks available at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, and currently offers seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru.
What are some nearby dining options I can visit before or after Dunkin'?
Nearby dining options include East Coast Wings + Grill, Jersey Mike's Subs, Tropical Smoothie Cafe, Moe's Southwest Grill, Mingfu Sushi and Chinese, and Papa Johns Pizza.
Are there any nearby convenience or automotive services near Dunkin'?
Yes, nearby services include the Harris Teeter Fuel Center gas station and the Goodyear Auto Service center.
What nearby health and wellness spots can visitors to Dunkin' check out?
Nearby health and wellness options include BenchMark Physical Therapy, Physical Therapy Center, Fitness Together gym, Club Pilates, Massage Envy, Cureton Cosmetic and Family Dentistry, Cureton Nail Spa, and Iconic Nail Spa.