Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.0
725 reviews
5 stars
207
4 stars
106
3 stars
104
2 stars
62
1 star
246
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and a lack of communication regarding unavailable menu items.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or stale food.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Management Issues
Customers expressed concerns about management's lack of accountability and poor handling of customer complaints.
- GLGabriella LoweryDec 21, 20251.0⭐ 1 Star — Completely Unprofessional and Disrespectful This was hands-down one of the worst customer service experiences I’ve had at a Bojangles. Angela, who took my order, was openly rude, dismissive, and acted like my presence was an inconvenience. No greeting, no basic courtesy, just attitude from the moment she spoke. When I tried to address the issue, her manager somehow made it worse — dismissing my concern entirely and then turning the situation into a joke by asking Angela, in front of me, if she was being rude… while clearly laughing it off. Nothing says “we don’t care about customers” quite like management mocking a complaint instead of handling it professionally. If this is the service being encouraged here, it explains a lot. Customer service clearly isn’t a priority at this location, and accountability seems nonexistent. I won’t be returning, and I’d strongly suggest others don’t waste their time either
- SSStephen StanleyDec 6, 20252.0I understand why this location is using a kiosk to make you order. No one would stand at the counter and service this to a person while looking them in the eye. I understand that getting fresh food in a fast food restaurant is usually not the norm and I'm ok with this. I feel pretty sure the fries were from this morning and not sure when the supremes were cooked but I would rather not have my chicken crunch like a bowl of grape nuts. I'll not be back anytime soon. Complete waste of time and money.
- FSFran ScarboroughDec 4, 20252.0Item missing from order after being told it was included: Ordered a combo and a cajun biscuit. The female at the window said "Your chicken biscuit is inside the box, too." I trusted her and drove to my destination only to find that the chicken biscuit was not inside the box. I tried to call but the voice mailbox was full.
- BFBJ FergusonOct 15, 20251.0The food truck came at 7:55 a.m. The drive through was completely blocked. Its just a bad design. Its not their fault i have a broken leg to be fair
- SOShawn ONeillOct 2, 20255.0Front cashier was nice friendly and I wish I had her name!!! Keep it up. 145pm thurs
Frequently Asked Questions About Bojangles
What type of food does Bojangles specialize in?
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, and classic Southern fixin's for breakfast, lunch, and dinner.
What are Bojangles' dine-in hours?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Bojangles offer drive-through service and what are the hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and from 6:00 AM to 10:00 PM on Sunday.
Can I order Bojangles food online or via an app?
Yes, you can order through the Bojangles app available on iOS and Android or via their website online ordering.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks.
Does Bojangles offer catering services?
Yes, Bojangles provides catering for various occasions with a variety of Southern-style dishes.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, has a children's menu, wheelchair accessible entrances and parking, and free Wi-Fi.
What nearby grocery stores can I visit before or after dining at Bojangles?
ALDI USA and ALDI grocery stores are nearby, making it convenient to shop for groceries before or after your meal at Bojangles.
What health care facilities are near Bojangles in Waxhaw?
Nearby health care facilities include Atrium Health Women’s Care Union OB/GYN, Atrium Health Pulmonology & Sleep Medicine, Charlotte Mecklenburg Hospital Authority, CMC-Waxhaw, and Waxhaw Pediatrics, among others.
Are there fitness or recreational facilities near Bojangles?
Yes, Cureton Gym is located nearby, and Cureton Resident offers park and accommodation facilities you might want to check out.