Bojangles

3.0
720 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2933 Providence Road South, Waxhaw, NC
28173, United States

Hours

Reviews

3.0
720 reviews
5 stars
206
4 stars
104
3 stars
104
2 stars
60
1 star
246

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, or unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or stale items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and unkempt facilities.

Management Issues

Customers expressed concerns about management, citing a lack of oversight and poor staff training contributing to the overall negative experience.
  • BF
    BJ Ferguson
    Oct 15, 2025
    1.0
    The food truck came at 7:55 a.m. The drive through was completely blocked. Its just a bad design. Its not their fault i have a broken leg to be fair
  • SO
    Shawn ONeill
    Oct 2, 2025
    5.0
    Front cashier was nice friendly and I wish I had her name!!! Keep it up. 145pm thurs
  • JF
    Jazmine Feliciano
    Sep 21, 2025
    3.0
    Just left this location and I was breaking into my boberry biscuit and thankfully I saw it before I took that bite. Unfortunately I found a piece of hair. But that’s my only complaint
  • JN
    James Navy
    Sep 14, 2025
    1.0
    Filling up the entire cup with ice and just giving a splash of drink is a scam. This happens all the time here.
  • KT
    k t.
    Sep 2, 2025
    5.0
    I had a great experience at the Bojangles in Waxhaw! The associate Matt always provides amazing service and goes the extra mile to make sure everything I order is in my bag before I leave. It’s refreshing to see that kind of attention to detail. The manager Stephanie also does a fantastic job keeping the store organized and very clean, which makes the whole visit even better. Definitely one of the best Bojangles locations around.

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, and classic Southern fixin's for breakfast, lunch, and dinner.

What are Bojangles' dine-in hours?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.