Pizza Inn

3.7
1070 reviews

About

Restaurant
America's Hometown Pizza Place™ since 1958. Home of the Original Thin and Original Pizza Buffet. Pizzas are hand-made daily with fresh dough. Choose from a variety of pizzas, pasta, salad, and desserts!

Location

Pizza Inn
1509 Carolina Avenue, Washington, NC
27889, United States

Hours

Reviews

3.7
1,070 reviews
5 stars
471
4 stars
236
3 stars
136
2 stars
73
1 star
154

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with the food being cold, undercooked, or not adequately stocked on the buffet.

Service Issues

Numerous reviews highlighted slow service, with long wait times for food and drinks, and staff being inattentive.

Cleanliness

Several customers noted that the restaurant was not clean, with specific mentions of dirty tables and unsanitary conditions.

Atmosphere

The restaurant's atmosphere was described as outdated and lacking the charm it once had, with some customers missing previous decor.

Staff Performance

While some staff members received praise for their friendliness and attentiveness, others were criticized for poor service and lack of responsiveness.
  • LL
    Linda Lee
    Jan 4, 2026
    4.0
    Always get sitted quickly fast service great salad bar.
  • EE
    Elizabeth Edwards
    Dec 31, 2025
    2.0
    I really hate to leave this review seeing as I grew up in Washington. I LOVE Pizza Inn. My grandma and I used to religiously go together weekly. My past couple of visits have been extremely disappointing, culminating in last night's visit. We showed up an hour before closing. They were steady at the time but had many open tables. Most of which were covered in trash/plates and needed cleaning. We waited 10 minutes before being acknowledged even though many employees passed us. We were finally acknowledged by a young man who asked how many people we had. We told him 6. He breathed out an exasperated breath. He just didn't even want to deal with us. He walked away without saying anything. He came back and informed us that we could sit, but we would have to be at separate booths. We said that we would rather wait a little while and sit together because we saw some tables that were going to be cleaned that we could sit together at. He rolled his eyes and again said he'd have to check. When he returned he told us he was informed that they were closing the buffet down in the next 30 minutes. You could tell from the way he have acted from the beginning of the conversation...he did not want anyone else to be seated or eat there. Due to this interaction, we decided that we would just go to a different restaurant. I hear all the time that pizza inn is not doing as well. This probably has something to do with that. Last night they lost at least $100 from us just because of one employee being so rude.
  • EJ
    Elisabeth Jones
    Dec 30, 2025
    2.0
    The food is okay when there's enough on the buffet, the service is super slow, we had to go to the kitchen area each to time to even get our drinks filled.
  • BC
    Becky Cable
    Dec 27, 2025
    5.0
    Food is as expected for a pizza buffet. Not the best but for the price, you can't beat it. The server, Riley, was very attentive, a great sense of humor & worked very hard. Will definitely go back when in town.
  • ES
    Elizabeth Bethy Sullivan
    Dec 6, 2025
    4.0
    Back in the day, when this place had the different areas you could sit (Like the jail cells etc.) it was awesome (when it comes to atmosphere) because you felt like you had your own little space for your party while you were eating. There are NO cushions on the booth seats and it makes them a bit uncomfortable. I have always loved their buffet and salad bar. I do wish they would put more "supreme" or veggie pizza options on the buffet and also maybe more Pan or hand tossed crusts as well. Having MOSTLY thin crust is a bit frustrating if you're someone who tends to like, at the very least, the thicker bread from a hand tossed pizza. I also remember that they used to have spaghetti on the buffet, but didn't notice it the last couple of times I've been. If it's gone, that stinks because it used to be delicious. My only other issue is the fact that the buffet is directly in front of the area where the staff has to go in and out of the kitchen. That is a LOT of traffic right around the buffet and salad bar when people are trying to get their food and staff attempting to wait on customers. I know that this is where the buffet has always been, but it may be time to think about moving things around. I saw several near miss collisions of staff and customers at the buffet/salad bar and it just seems like a real serious accident just waiting to happen.

Frequently Asked Questions About Pizza Inn

What type of food does Pizza Inn specialize in?

Pizza Inn specializes in hand-made daily pizzas with fresh dough, including the Original Thin and Original Pizza Buffet, along with pasta, salad, and desserts.

What are the operating hours of Pizza Inn in Washington, NC?

Pizza Inn is open Monday through Thursday from 11:00 AM to 9:00 PM, and Friday through Sunday from 11:00 AM to 10:00 PM.