Pizza Inn

3.7
1055 reviews

About

Restaurant
America's Hometown Pizza Place™ since 1958. Home of the Original Thin and Original Pizza Buffet. Pizzas are hand-made daily with fresh dough. Choose from a variety of pizzas, pasta, salad, and desserts!

Location

Pizza Inn
1509 Carolina Avenue, Washington, NC
27889, United States

Hours

Reviews

3.7
1,055 reviews
5 stars
466
4 stars
232
3 stars
135
2 stars
70
1 star
152

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with undercooked pizza and a lack of variety on the buffet, leading to disappointment.

Service Issues

Numerous reviews highlighted slow service, long wait times for food, and poor management, affecting the overall dining experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and a messy buffet area.

Staff Performance

While some staff members received praise for their friendliness, many reviews mentioned a lack of attentiveness and poor communication among employees.

Buffet Availability

Customers frequently complained about the buffet being poorly stocked with pizza, leading to frustration during peak dining times.
  • AB
    Ann Bryan
    Nov 16, 2025
    1.0
    I have never been so diappointed in this restaurant. For years I have brought my daughter and her husband here for their November birthdays because the food was excellent, and I could make a reservation. When I called to make this year's reservation, the person who answered had to chackto see if they could accommodate 8 people at 5:39 because they already had another large party booked. When we arrived at 5:30,we were seated and the waitress took out drink order at which time I told her we would like to have cheese pizza and thin crust hamburger pizza added to the buffet. When we went to the buffet, there was one piece of pizza, salad bar was not stocked, and pizzerts were the very low. When pizza did arrive on the bar, it was good. Innan hour we did not see a hamburger pizza no or a fruit pizzert.The waitress never brought school so I told the checkout guy what we ate and he took my payment.
  • RR
    Rita Rowe
    Nov 6, 2025
    1.0
    Pizza and pizzert on buffet were cold and dry. Lettuce for salad not fresh. I had ONE piece of good pizza that was brought from the kitchen per request. Spoke to manager, who was nice. She explained that there were new staff, learning and she had seen the bad selection of old dried out pizzas and threw them away and had fresh ones made (after we were DONE) and didn't charge us. Don't know if I will ever go back. This is not the first time the food was not up to par.
  • JM
    JQuanMyesha Moore
    Oct 18, 2025
    1.0
    Half of my pizza was raw.
  • JG
    Jon Gaskins
    Oct 3, 2025
    5.0
    Food and service was good!
  • CA
    Christopher Avery
    Sep 21, 2025
    1.0
    Went last night with my family at 645 pm. No pizza on buffet for almost thirty minutes with very little salad as well. Ordered a speciality pizza came out wrong and reordered again came out wrong again ..but just gave up and paid 49 bill and left...you need district manager to spend a couple of days here to see what is going on as waitress put in order right and they had plenty of people working to handle but I wonder if they were on breaks doing this time a little..but my wife told me they had stopped a couple of weeks ago and had issues as well...we frequently stopped in Wilson, rocky mount, and goldsboro ..it is amazing there but I say that to say it is possible even with older buildings to have great service..please take some time there as the people that live there deserve a great experience

Frequently Asked Questions About Pizza Inn

What type of food does Pizza Inn specialize in?

Pizza Inn specializes in hand-made daily pizzas with fresh dough, including the Original Thin and Original Pizza Buffet, along with pasta, salad, and desserts.

What are the operating hours of Pizza Inn in Washington, NC?

Pizza Inn is open Monday through Thursday from 11:00 AM to 9:00 PM, and Friday through Sunday from 11:00 AM to 10:00 PM.