McDonald's

3.5
1500 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1408 Carolina Ave, Washington, NC
27889, United States

Hours

Reviews

3.5
1,500 reviews
5 stars
524
4 stars
353
3 stars
250
2 stars
115
1 star
258

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about items being missing or not made as ordered.

Cleanliness

Several customers noted that the restaurant, including bathrooms and dining areas, was not clean and required better maintenance.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and disorganized, with customers often having to wait longer than expected.

Mixed Reviews

While some customers praised the food and service, many others expressed dissatisfaction, indicating a lack of consistency in performance.
  • GD
    Gary Dunham
    Nov 14, 2025
    4.0
    Was hectic and seemed liked the staff did their best with some ungrateful customers. I give them a thumbs up
  • KL
    Kaitlyn Lockamy
    Nov 13, 2025
    1.0
    Y'all seriously need to get it together in there. This is multiple times now that y'all have given me the wrong food.
  • BC
    Brittani Copeland
    Nov 11, 2025
    1.0
    Pulled up at 10:15 and they turned a bunch of business down and told everyone at the drive thru they are NOT taking anymore orders till 10:30!!! Do better all because you didn’t wanna take breakfast orders that’s pure laziness
  • OZ
    oscar ismael zavala
    Oct 26, 2025
    1.0
    Worst service ever. The line for the drive-thru is preferable, and customers inside have to fight for their order.
  • KK
    Kirsten
    Oct 6, 2025
    1.0
    Just tried getting food at midnight through the drivethru and they pulled the "were not taking orders" card on me but then proceeded to take other people's orders. This mcdonalds needs to be audited because it is ran by children that do not know what they are even doing clearly. Night shift uses "the system is down" excuse so that they can play on their phones and get paid to not do anything. Can't see very well in the photos but the girl who told me they were not taking orders was just standing at the window playing on her phone. Do I expect any different from the mcdonalds in washington? No. I am sick and just wanted to get some food so I could finally go home and get some rest. Luckily cookout was open and willing to take my order.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's located at 1408 Carolina Ave, Washington, NC?

McDonald's at 1408 Carolina Ave is open 24 hours a day, every day of the week.

Does this McDonald's offer drive-thru service and what are the drive-thru hours?

Yes, this McDonald's offers drive-thru service which is available 24/7.