Arby's

4.1
822 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1130 West 15th St, Washington, NC
27889, United States

Hours

Reviews

4.1
822 reviews
5 stars
424
4 stars
220
3 stars
96
2 stars
39
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful staff, highlighting positive interactions and good service.

Food Consistency

Feedback on food quality was mixed, with some enjoying the meals while others reported cold or poorly prepared items.

Order Accuracy

Several reviews noted issues with incorrect orders and missing items, indicating a need for improvement in order fulfillment.

Cleanliness

There were complaints about cleanliness, particularly in the bathrooms and dining area, suggesting a need for better maintenance.

Atmosphere

The atmosphere received mixed reviews, with some customers noting loud music and a lack of ambiance, while others found it pleasant.
  • GP
    Garry Purvis
    Dec 8, 2025
    5.0
    Late nite visit. Staff was friendly and helpful.
  • BL
    Bridgette Lane
    Nov 13, 2025
    1.0
    Tried the steak bites and they were horrible. My curly fries were cold. I literally just wasted $15 on all of that
  • RH
    Robin Halsey
    Oct 18, 2025
    4.0
    A digital order & drive thru. No atmosphere except my car. For some reason getting the condiment packets seems to trouble the staff. A massive handful of ketchups, all stuck together from obviously a or many packets broken. I asked for some not stuck and not sticky. I was grunted at. Handed another handful. Again sticky. And NO napkins. Ffs. 😳
  • TT
    T Taylor
    Sep 26, 2025
    2.0
    Food was cold, the young man at the drive thru was very pleasant.
  • SS
    Sheryl Smith
    Sep 6, 2025
    4.0
    Good fast food. Better than most.