Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.6
154 reviews
5 stars
41
4 stars
15
3 stars
9
2 stars
18
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight consistently poor customer service, with staff being described as rude, inattentive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times, leading to frustration and dissatisfaction.
Food Quality
Feedback indicates that food quality is often subpar, with complaints about cold, poorly prepared, or incorrect items.
Cleanliness
Several reviews mention cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.
Management Issues
Customers expressed concerns about ineffective management and lack of training for staff, contributing to the overall negative experience.
- BBBarbara BachJan 2, 20265.0Food t was good and staff was very helpful.
- PPPaul PapkeDec 27, 20251.0Ordering was confused and then ended up nonexistent. Got to window and they stared at us. Came off expressway and dining room was closed. It was a Saturday afternoon!!!!
- PGPaul GriesbachDec 23, 20252.0This Wendys location is average. Inattentive staff. We waited at the drive thru for several minutes even talking to the speaker trying to get staff attention. We finally decided to drop up to the window, and the staff seemed annoyed. Food quality was good, but we only ordered two Frostys. We drove out of our way off I40 to get there. Will not make that effort again.
- EAEric AvalosDec 13, 20251.0It don't matter what time of day you come for breakfast Lunch or dinner. They have the worst customer service I've delt with. I swear its like they train the employees to be cold, monotone, like they are Zombies. Its like we are bothering them. I love Wendy's but this is the worst. Its been like this for Months!! The reviews obviously dont get read by higher ups in the company. Very sad, I'd honestly rather drive 30 min longer to another Wendy's. Corporate needs to do something!!
- NDNicholas DavenportDec 6, 20253.0Dad and I stopped for a drink. My suggestion, if you want people to use your automated system, make that more evident. We stood there forever, no one paying attention to us and then finally we saw their system. Not a SOUL said anything to us.
Frequently Asked Questions About Wendy's
Is Wallace Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's in Wallace, NC?
Wendy's in Wallace is open daily from 6:30 AM to 2:00 AM, including the drive-thru.
Does this Wendy's location offer breakfast?
Yes, Wendy's in Wallace serves breakfast items including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Wallace, NC?
Delivery availability can be checked on Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's in Wallace?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I contact Wendy's in Wallace for questions or feedback?
You can call Wendy's directly at (910) 750-6972 or reach out via the Customer Care team through live chat or their Contact page online.
Is there a drive-thru service available at this Wendy's location?
Yes, Wendy's Wallace offers drive-thru service every day from 6:30 AM to 2:00 AM.
Are there other fast food options near Wendy's in Wallace?
Nearby alternatives include Zaxby's for chicken, Burger King for burgers, and another Wendy's location, all great options when exploring local fast food.
What nearby services can customers access around Wendy's in Wallace?
Customers can find banking services at First Bank, mobile phone stores like Verizon and Victra, eyewear services at MyEyeDr., and retail stores such as Dollar Tree and Cato Fashions nearby.
How can nearby attractions help during a visit to Wendy's?
Visitors can combine their trip by visiting nearby shops like Shoe Show for shoes or the ABC Store for drinks, making it easy to run errands before or after dining at Wendy's.
Does Wendy's offer online ordering or mobile app options?
Yes, Wendy's provides online ordering through their website and mobile app, including a dedicated app available on the Apple App Store for a convenient ordering experience.