Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.6
149 reviews
5 stars
41
4 stars
15
3 stars
8
2 stars
17
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.
Order Accuracy
A significant number of reviews mentioned missing items or incorrect orders, leading to frustration among customers.
Food Quality
Several customers noted that food was often cold, poorly prepared, or not fresh, impacting their overall satisfaction.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty restrooms and unkempt dining areas.
Management Issues
Customers expressed concerns about poor management and lack of training for staff, contributing to negative experiences.
- JNJessica NelbachNov 8, 20251.0Amanda is extremely rude to her employees and the customers. She threw a chicken biscuit at another employee, didn’t want to give us our drinks, refused to give us a receipt, and told my husband he was lying about how long we were waiting. She claims we were only pulled up for 2 or 3 minutes and somehow they were able to serve 4-5 other vehicles in that time. 2 or 3 minutes to take 4 vehicles orders, payments, and give them their food is crazy work. Amanda is delusional and rude.
- LML MichelleOct 26, 20251.0Left me sitting in the lot waiting on the rest of what I ordered Came out to deliver it without the condiments I requested and left me waiting while they went back Eventually returned to tell me there was no ketchup? I requested a cup instead, waited several more minutes, no customers whatsoever. Finally drove back to the window and was told they couldn't make a cup of ketchup bc they "had to set up the whole condiment station first" Twenty minutes is a long wait for a mobile order. Hard to rate the food well when I didn't get to eat it warm. And the explanation that they have to pull people up and waste time with multiple trips out to all the cars to keep their timer counts low is crazy. Customers are still waiting forever. It's just that they can't be held accountable to corporate or the franchise for it if we are left waiting anywhere but the window I guess.
- SSshelley schwitzerelttOct 23, 20252.0Frequent this drive thru often. The service is getting worse and worse. I try to give people the benefit of the doubt but they don't even apologize if they make a mistake in your order and you have to come back. They half the time don't even know what you order when you get to the window? And they are ALWAYS out of something. Do better people!
- PWPhillip WeeseOct 12, 20251.0I’ve been to this Wendy’s drive-through three or four times every time when you get home it’s like Christmas. You never know what you’re gonna get in the bag. It’s always wrong. I was indoors once. and they were so rude in there and so unorganized and unmanaged it took 30 minutes to get my meal after going back to the counter three times to get it corrected.
- RRReneeOct 12, 20251.0Horrible but the ratings already show that. Took a bad order back after driving all the way home. They said the could re-make my order because they gave me someone else’s. I said no. I wanted my money back. They refused. Said I had to go home and make another trip in tomorrow to talk to the GM. Unbelievable
Frequently Asked Questions About Wendy's
Is Wallace Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Wallace, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Wallace, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (910) 750-6972.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Wallace Wendy’s serve breakfast?
Yes, this Wendy’s location in Wallace, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's in Wallace, NC?
Wendy's in Wallace is open daily from 6:30 AM to 2:00 AM, including the drive-thru.
Does this Wendy's location offer breakfast?
Yes, Wendy's in Wallace serves breakfast items including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Wallace, NC?
Delivery availability can be checked on Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's in Wallace?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I contact Wendy's in Wallace for questions or feedback?
You can call Wendy's directly at (910) 750-6972 or reach out via the Customer Care team through live chat or their Contact page online.
Is there a drive-thru service available at this Wendy's location?
Yes, Wendy's Wallace offers drive-thru service every day from 6:30 AM to 2:00 AM.
Are there other fast food options near Wendy's in Wallace?
Nearby alternatives include Zaxby's for chicken, Burger King for burgers, and another Wendy's location, all great options when exploring local fast food.
What nearby services can customers access around Wendy's in Wallace?
Customers can find banking services at First Bank, mobile phone stores like Verizon and Victra, eyewear services at MyEyeDr., and retail stores such as Dollar Tree and Cato Fashions nearby.
How can nearby attractions help during a visit to Wendy's?
Visitors can combine their trip by visiting nearby shops like Shoe Show for shoes or the ABC Store for drinks, making it easy to run errands before or after dining at Wendy's.
Does Wendy's offer online ordering or mobile app options?
Yes, Wendy's provides online ordering through their website and mobile app, including a dedicated app available on the Apple App Store for a convenient ordering experience.