McDonald's

3.2
1242 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5709 NC Highway 41 South, Wallace, NC
28466, United States

Hours

Reviews

3.2
1,242 reviews
5 stars
374
4 stars
233
3 stars
237
2 stars
102
1 star
296

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Service Speed

Customers experienced long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with some customers noting unprofessional behavior from staff.

Cleanliness

The restaurant was noted as clean and recently updated, although some customers reported unsanitary conditions.

Food Quality

While some customers enjoyed the food, others complained about poorly prepared items and inconsistent quality.
  • GD
    Greg D
    1 day ago
    1.0
    Foulest smelling men's bathroom I've been in for years.
  • LD
    Laurel Dunn
    Nov 14, 2025
    3.0
    can rarely understand what the people taking ur order at the window or the counter are saying. some of them are rude and then won't refund u for things they actually messed up on.
  • TN
    TJ Neff
    Oct 14, 2025
    4.0
    Great stop on the way at to the beach, they have a play place. Im not sure why the reviews are so bad, it’s McDonald’s not a 5 star restaurant. Looks like it was updated recently and is clean enough for a quick bite, stretch and play.
  • GP
    Gina Pompey
    Oct 7, 2025
    1.0
    Each time that I order from this location it is never a good experience. Whether it’s online, delivery, drive through, or inside order it’s never correct. There is also, a long wait each and every time. I have many pictures of my order and then what I receive. I always say no pickles because I’m allergic and they still put them anyway. They do remake my order but it’s bad if I hadn’t have double checked or if it was a child instead. When you walk in no speaks or is ever smiling so it’s not a welcoming atmosphere. To management please please train the staff better. This is an absolute awful location!! I’ve stopped ordering from them before because of these issues and tried again today but today I am absolutely done this time!! Everyone check your orders before leaving and definitely before eating!!!
  • MA
    Maile Alger
    Sep 24, 2025
    5.0
    Ivan was very accommodating! Appreciate how we came in 15 minutes before close and he let us place our order !

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Wallace, NC?

McDonald's in Wallace, NC is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it closes at 1:00 AM.

When is the McDonald's drive-thru open?

The drive-thru is open from 5:00 AM to midnight daily, except on Fridays and Saturdays when it operates until 1:00 AM.