Wendy's

3.4
869 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5170 Reidsville Rd., Walkertown, NC
27051, United States

Hours

Reviews

3.4
869 reviews
5 stars
284
4 stars
191
3 stars
152
2 stars
74
1 star
168

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers feeling dismissed or mocked.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items.

Wait Times

Long wait times in both drive-thru and in-store were frequently mentioned, contributing to negative experiences.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, especially after renovations, while others reported unsanitary conditions.
  • BM
    Bouke Meyer
    Nov 17, 2025
    1.0
    This place is the worst and has been for years. No clue how this location is still open.
  • SM
    Summer Montgomery
    Oct 17, 2025
    1.0
    Went through the drive through. Our order was wrong. Cool, it happens. More often than not, but we still gonna be positive. Went in to ask for missing items. All 7 people behind the counter minus one looked at me like they had no idea what to do. Just stared, laughed, and talked. Like it was an inconvenience that i came in and asked for my missing items that i paid for. I dont know what the issue is with this location throughout the years but it's always been terrible and we continue to try to give them the benefit of the doubt. Not doing it anymore.
  • WE
    William Ellis
    Oct 3, 2025
    5.0
    Friendly employees, and great food made just like we wanted. We will be back. The staff is very good and the restaurant was clean. 😋
  • ZZ
    zahra
    Sep 30, 2025
    2.0
    The drive though took forever and they just hand up your food and dont say anything not friendly at all friendly goes a long way in customer service I was very polite to them
  • MM
    Melissa
    Sep 6, 2025
    1.0
    Every single person working here looks like they’d rather be ANYWHERE else. They were rude to us, and while we were eating, they were rude to someone else when she asked for the items they left out of her order. She asked to speak to the manager, the employees started raising their voices at her and the manager did nothing. There is a sign on the wall that states “no refunds, exchanges only”.. I’ve never seen this at a food establishment before. I’m guessing because they can’t seem to get orders right, and people are asking for refunds rather than taking a chance on their replacement orders being tampered with.

Frequently Asked Questions About Wendy's

Is Walkertown Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.