Wendy's

Reviews

• JJ

  Jubei

  Mar 15, 2026
  1.0
  I accidentally ordered at the wrong store but when I tried to cancel it kept saying “oops, something went wrong” and I couldn’t cancel or transfer to the correct store. When I got to the intended store (Capital Blvd, Wake Forest, NC), the manager said there was nothing he could do on his end and said he couldn’t even try calling the other store to see if they could transfer it for me. He said I would need to go to the other store, which is on the other side of town. I called the other store myself and their manager said it would be no problem to transfer it over. I know the original mistake was on my end, but the app’s functionality and the service I received really increased my level of effort and decreased the overall customer experience. I definitely won’t be going out of my way to go to Wendy’s again any time soon.
• VC

  Veronica Coley

  Mar 11, 2026
  1.0
  Restaurant was hot. Ordered $6 biggie bags nuggets cold fries cold. Took them back they dumped those fries we had taken to the table and dumped them back in the fry bin. Was told they fully cooked. Manager never acknowledged customers even when cashier told him he needed his thumbprint he came to the register did that never acknowledging any of us 3 families getting a refund giving one star is too much
• AA

  Aaron

  Mar 5, 2026
  1.0
  Awful employees who harassed and made unwanted advances towards my girlfriend as we waited in the drive thru for our 4 year olds food who was in the backseat.
• AH

  Angela Haugen

  Mar 2, 2026
  1.0
  The adult black lady taking orders and at drive thru needs to be replaced. Her attitude is horrible she rushes you when you order I witnessed her rolling her eyes while the man behind me ordered the food as she handed me my drink. Doesn’t speak after the order is placed you feel rushed when ordering and she just has a attitude clear she doesn’t like her job
• JC

  John Cook

  Feb 6, 2026
  1.0
  Will never stop here again. Very bad attitude from staff. We walked in to order and no one acknowledged us. Employees just stood there looking at us. When we finally asked if we could order, we were told no and instructed to use the drive-through. This was at 11:40 a.m. Completely unacceptable.There was one customer eating in the restaurant.

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