Jimmy John's

Reviews

• SC

  Sung Chae

  4 days ago
  2.0
  I’ve been here about 10 times since it opened. I always get a #9 and my partner always get the gyro. I think I got the appropriate amount of meat 7/10 times. My real problem with this location is the employees’ attitude. Because my partner gets off work late, we end up eating dinner around 9:00-9:30. When it’s that late I don’t feel like cooking sometimes, especially after I’ve also had a long day. I love Jimmy John’s so that’s been my first choice. I’ve been waiting 4-5 years for one near me. However, when we go in at around 9:00 the employees consistently make us feel unwelcome. Once they were all staring at us for a full 10 seconds, before one of them reluctantly asked, “…..are you ordering?” Another time they had started cleaning up right before we walked in at 9:00 and ignored us for a full minute. I got the impression they wanted us to get the hint and leave. When we didn’t one of them finally heaved a huge sigh, and took our order. A third time…they just started complaining audibly about having to make more sandwiches after they already cleaned up…again one hour before closing. It goes on and on. I like their food most of the time, but tonight I decided to skip Jimmy John’s. Hopefully the employees appreciate not seeing me anymore for dinner. The last thing I want to do is deal with attitude after a long day.
• RR

  Raleigh Native Reviews

  Apr 20, 2026
  1.0
  What everyone else is saying is 100% correct. Corporate needs to send an inspector to this location and monitor the employees making the sandwiches. This was the tiniest most pathetic excuse for a sub. There was 2 or 3 pieces of ham, folded, inside the sub. Barely any tomato. A suggestion of lettuce. I bought the Ultimate Porker and that name is a JOKE now. I cant imagine how little food would go on the smaller leas premium subs. If this cost $5, i would still complain about the portions because biting this is biting into 80% bread, but it was $9.62 for just the sandwich. I have literally been waiting 8+ years for a Jimmy Johns in this area and I am beyond disappointed. I will just go back to getting my sandwiches from Jerset Mikes unless this location has a new reopening after educating their staff on sandwich making.
• NN

  Nicole Nudelman

  Apr 2, 2026
  2.0
  Leaving this review in hopes that things can improve. I love jimmy johns but the last two times I’ve ordered from this location I’ve gotten next to no meat and my sandwich was drowned in sauce. It looked like someone threw it together with zero care. I ended up not even finishing my sandwich today and having to make myself something else to eat because it was pretty much just bread and mustard. Maybe training staff how to make better sandwiches? I don’t want this location to fail. I have been waiting for a jimmy John’s here for years
• BH

  Brent Hollis

  Mar 23, 2026
  1.0
  If I could put 0 stars I would. Just lost a customer over a side of ranch. I’ve ordered from here several times since they’ve opened. The last time I picked up an online order it was missing the condiments. A side of ranch was placed online at the time of ordering and charged 69 cents in addition, so when I went in today to pick up my online order I mentioned the fact that I had paid for a side of sauce but it wasn’t in the bag last time I ordered. The lady behind the counter put a side of ranch on the counter. As I was getting the fountain drinks the ranch sauce had been put back in the refrigerator, so I asked where was the sauce and the manager said that because I didn’t call or bring a receipt with me he couldn’t honor a 69cent sauce. I could have paid for one today but the nasty and unprofessional attitudes that come from each one of the staff members and the manager was uncalled for. I explained to the manager that I wouldn’t be coming back and hoped that the sauce was worth losing business over. He acted as if it was ok and told me to have a nice day in his condescending tone. The little amount of food and the rude attitudes aren’t worth taking my time or money to order from here again. I could definitely see why this place has always been empty every time I have picked up orders from here. I honestly don’t think the management puts the customer first. I think making money is what it is all about, but based on his decision to give me a hard time over a sauce is obviously worth losing a customer over. The audacity to act as if they were going to honor my request to compensate me from the last order and then take it back whil I had my back turned to get fountain drinks was just ridiculous!! I’d rather spend my money elsewhere where I received excellent customer service, and excellent food.
• LC

  Leigh Cotterill

  Mar 14, 2026
  5.0
  We’re so happy there’s a Jimmy John’s close to us now. The staff that worked the Sunday morning I went were so friendly and happy. The subs were as good as they always are. We love a Jimmy John’s and will be eating it more now they are closer