Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,321 reviews
5 stars
407
4 stars
273
3 stars
200
2 stars
128
1 star
313
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times in both drive-thru and dining areas.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Numerous complaints about cold, stale, or poorly prepared food, including cold burgers and fries.
Customer Service
Reviews indicated a lack of friendly service, with several customers noting rude or indifferent staff behavior.
Cleanliness
Several customers mentioned unsanitary conditions in the dining area and restrooms.
- DTDavid TimmonsDec 18, 20255.0Wendy's is the ONLY place left where I can still get a meal for $6 everyday. Normalize lower prices!
- NNNCNov 27, 20251.0SLOW service and no part of the order was right! Need new management and better all around everything! Go somewhere else. Horrible cold burger. Not even the one we paid for. Cold fries and terrible taste from the drink too!
- MBMelinda BarhamNov 17, 20255.0Just a little slow
- THTaliesha “TalieshaToday” HolmesNov 11, 20252.0Burger is often cold, usually they’re out of ice or something from week to week, staff hates their lives. Really not worth spending my lunch or any other money there because it’s a waste of time and money.
- SSSetsuna ShiroOct 22, 20251.0Honestly if I could, I'd give no stars! This place used to be good, now it's gone to the dumps! One weekend my partner and I took the kiddos to eat there we placed our order, payed for it then realized they didn't put in my meal so I had to go back in line to order again. The manager made the casher pick up the slack to fill in the previous orders which took about an hour or more all while I was still waiting to give my order. When my partner and the kiddos meals were "ready" there were more items missing from the bag! It took the casher even longer to get it right. By the time I got my order in and waited for it to be ready, my partner and the kids already finished their food. They had to wait for me to eat before we left! I was stupid enough to order from Uber tonight to give it the benefit of the doubt thinking maybe it was just a bad day for the employees that weekend and they still get the order wrong! Uber only gave me $5 back for two combo meals that were missing items out of the three combos I ordered. I'm telling you guys, don't order from this place! This is ridiculous.
Frequently Asked Questions About Wendy's
Is 12430 Capital Boulevard Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 12430 Capital Boulevard, Wake Forest, NC?
The drive-thru is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Is this Wendy's location currently open?
Yes, Wendy's at 12430 Capital Boulevard is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides available via the app or website.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I place an order online or via an app for this Wendy's?
You can order through the Wendy's app or their website at order.wendys.com to place orders for pickup, delivery, or drive-thru.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website and mobile app, with detailed info for each menu item and in-restaurant nutrition posters.
How do I provide feedback or contact the Wendy's at 12430 Capital Boulevard?
You can contact customer care via live chat or phone at 888-624-8140, or call the location directly at (919) 562-2349. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Are there any nearby gas stations or convenience stores near Wendy's on Capital Boulevard?
Yes, nearby places include Exxon & Mobil Stations, Cruizers convenience store, and Refuel retail store, useful if you need to fuel up or grab essentials before or after dining at Wendy's.
What other dining options are close to Wendy's at 12430 Capital Boulevard?
Nearby restaurants include Papa Johns Pizza, Don Julio Mexican Restaurant, Smithfield's Chicken 'N Bar-B-Q, Cicis Wake Forest, Quiznos, Sonic Drive-In, Rainbow King Chinese & Thai Restaurant, and Sweet Traditions bakery.
What nearby services can customers access while visiting Wendy's at this location?
Nearby services include First National Bank ATM, Truist ATM, The UPS Store and UPS Access Point for shipping needs, Western Union for money transfers, and beauty salons like A-Q Nail Spa and Supercuts.