Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,318 reviews
5 stars
406
4 stars
272
3 stars
200
2 stars
128
1 star
312
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, especially in the drive-thru, with long wait times and orders taking too long to fulfill.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and overall poor attention to detail in fulfilling requests.
Food Quality
Numerous customers complained about cold, stale, or poorly prepared food, including items that were not fresh or did not match their orders.
Customer Service
Feedback indicated a lack of friendly and helpful customer service, with several instances of rude or dismissive behavior from staff.
Cleanliness
Several reviews pointed out unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
- MBMelinda BarhamNov 17, 20255.0Just a little slow
- THTaliesha “TalieshaToday” HolmesNov 11, 20252.0Burger is often cold, usually they’re out of ice or something from week to week, staff hates their lives. Really not worth spending my lunch or any other money there because it’s a waste of time and money.
- SSSetsuna ShiroOct 22, 20251.0Honestly if I could, I'd give no stars! This place used to be good, now it's gone to the dumps! One weekend my partner and I took the kiddos to eat there we placed our order, payed for it then realized they didn't put in my meal so I had to go back in line to order again. The manager made the casher pick up the slack to fill in the previous orders which took about an hour or more all while I was still waiting to give my order. When my partner and the kiddos meals were "ready" there were more items missing from the bag! It took the casher even longer to get it right. By the time I got my order in and waited for it to be ready, my partner and the kids already finished their food. They had to wait for me to eat before we left! I was stupid enough to order from Uber tonight to give it the benefit of the doubt thinking maybe it was just a bad day for the employees that weekend and they still get the order wrong! Uber only gave me $5 back for two combo meals that were missing items out of the three combos I ordered. I'm telling you guys, don't order from this place! This is ridiculous.
- JGJerise GreeneOct 16, 20251.0For some reason the food is coming out cold. Why would anyone want a cold dry burger. I come here each time it’s something wrong or the food is nasty and cold. Today is my last time at this location lol any other Wendy’s is good except this one
- AAAmandaOct 11, 20251.0Absolutely awful service, I waited 30 minutes to get my mobile order from drive thru. Then when I got up to the window, they tried to give a regular dr pepper to my diabetic son. When I had ordered a diet dr pepper for him, only to be told that they had nothing diet. And last, when I finally got home and opened my bag part of my order was missing.
Frequently Asked Questions About Wendy's
Is 12430 Capital Boulevard Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Wake Forest, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Wake Forest, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (919) 562-2349.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 12430 Capital Boulevard Wendy’s serve breakfast?
Yes, this Wendy’s location in Wake Forest, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 12430 Capital Boulevard, Wake Forest, NC?
The drive-thru is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Is this Wendy's location currently open?
Yes, Wendy's at 12430 Capital Boulevard is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides available via the app or website.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I place an order online or via an app for this Wendy's?
You can order through the Wendy's app or their website at order.wendys.com to place orders for pickup, delivery, or drive-thru.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website and mobile app, with detailed info for each menu item and in-restaurant nutrition posters.
How do I provide feedback or contact the Wendy's at 12430 Capital Boulevard?
You can contact customer care via live chat or phone at 888-624-8140, or call the location directly at (919) 562-2349. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Are there any nearby gas stations or convenience stores near Wendy's on Capital Boulevard?
Yes, nearby places include Exxon & Mobil Stations, Cruizers convenience store, and Refuel retail store, useful if you need to fuel up or grab essentials before or after dining at Wendy's.
What other dining options are close to Wendy's at 12430 Capital Boulevard?
Nearby restaurants include Papa Johns Pizza, Don Julio Mexican Restaurant, Smithfield's Chicken 'N Bar-B-Q, Cicis Wake Forest, Quiznos, Sonic Drive-In, Rainbow King Chinese & Thai Restaurant, and Sweet Traditions bakery.
What nearby services can customers access while visiting Wendy's at this location?
Nearby services include First National Bank ATM, Truist ATM, The UPS Store and UPS Access Point for shipping needs, Western Union for money transfers, and beauty salons like A-Q Nail Spa and Supercuts.