Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
While some staff members, like Taloni and Layla, received praise for their friendliness and attentiveness, others were reported as rude and dismissive, leading to a mixed experience for customers.
Order Accuracy
Multiple reviews highlighted issues with incorrect or incomplete orders, particularly with online orders, causing frustration among customers.
Cleanliness
Several customers noted cleanliness issues, including trash and flies in the establishment, which detracted from their overall experience.
Speed of Service
Many customers expressed dissatisfaction with the slow service, often waiting long periods for their orders, even when placed in advance.
Product Quality
The smoothies and food received positive feedback for taste, but there were complaints about inconsistencies in preparation and ingredient availability.
JJ
Juno
Dec 31, 2025
1.0
poorly run and rude employees
DD
Darrell Dangelo Davis
Dec 10, 2025
4.0
I didn't receive my cookie that I ordered, and I couldn't use my code, because I had a online order.
SG
Sarah Greenberg
Nov 18, 2025
4.0
Food is pretty good, workers are working hard. Occasionally get behind/backed up. Place is small.
NB
Nekita B
Oct 30, 2025
3.0
My order was not full filled. We have to pay attention when preparing food.
Forgot to put the bacon 🥓. Something told me to check my order but I didn't.
Staff friendly.
AT
Ashley Tybor
Oct 15, 2025
1.0
Arrived at 7 to grab a smoothie on my way home from dropping my kid off at middle school and the place was closed. I waited a few minutes thinking that maybe there's an inside in the back. Get out of the car, knock on the door, no response.
Then I see a woman come out from the back while it's still pitch black inside. Some guy who works there shows up and unlocks the door, the girl completely ignores that I'm there, and the guy welcomes me in
Wait another 5 mins for them to get their ahit together and the guy calls to the registrar. I order my smoothie, he asks how I'm going tp pay and ai said GPay and he disappears in the back. Not a word as to why. Then the woman comes back, takes my order, and rings me up.
TBH my smoothie should have been comped for that nonsense, but I'm too tired to argue.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the general operating hours of Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.
What meals are served at Tropical Smoothie Cafe?
They serve breakfast, lunch, brunch, dinner, and late night meals.
Does Tropical Smoothie Cafe offer delivery and pickup services?
Yes, they provide in-store pickup, curbside pickup, delivery, and same day delivery services.
Can I order ahead through an app or online for pick up at Tropical Smoothie Cafe?
Yes, you can order ahead in their app or online for in-cafe pickup, curbside, or delivery at participating locations.
What payment options are available at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
What types of foods and dietary options are available at Tropical Smoothie Cafe?
The menu includes smoothies, wraps, flatbreads, bowls, desserts, salads, quesadillas, and options for vegan, gluten free, and kids food.
Is Tropical Smoothie Cafe family-friendly and suitable for casual attire?
Yes, they welcome families and have a casual dress code.
What nearby places can customers visit when they come to Tropical Smoothie Cafe in Wake Forest Crossing?
Customers can also visit nearby places like Jersey Mike's Subs for sandwiches, Showmars Wake Forest for Greek and American food, and Hibachi Express for Japanese cuisine, making it convenient to explore dining options in the area.
Are there fitness and wellness centers near Tropical Smoothie Cafe?
Yes, nearby fitness and wellness centers include Orangetheory Fitness Wake Forest and StretchLab; customers can enjoy a workout or fitness class before or after their meal.
What health-related services are near Tropical Smoothie Cafe?
Nearby health services include Pivot Physical Therapy, Aspen Dental, and Avance Care North Wake Forest, offering physical therapy, dental care, and family practice services close to the cafe.