Tropical Smoothie Cafe

3.9
377 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1009 Stadium Drive, Wake Forest, NC
27587, United States

Hours

Reviews

3.9
377 reviews
5 stars
216
4 stars
46
3 stars
27
2 stars
19
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members, like Taloni and Layla, received praise for their friendliness and attentiveness, others were reported as rude and dismissive, leading to a mixed experience for customers.

Order Accuracy

Multiple reviews highlighted issues with incorrect or incomplete orders, particularly with online orders, causing frustration among customers.

Cleanliness

Several customers noted cleanliness issues, including trash and flies in the establishment, which detracted from their overall experience.

Speed of Service

Many customers expressed dissatisfaction with the slow service, often waiting long periods for their orders, even when placed in advance.

Product Quality

The smoothies and food received positive feedback for taste, but there were complaints about inconsistencies in preparation and ingredient availability.
  • JJ
    Juno
    Dec 31, 2025
    1.0
    poorly run and rude employees
  • DD
    Darrell Dangelo Davis
    Dec 10, 2025
    4.0
    I didn't receive my cookie that I ordered, and I couldn't use my code, because I had a online order.
  • SG
    Sarah Greenberg
    Nov 18, 2025
    4.0
    Food is pretty good, workers are working hard. Occasionally get behind/backed up. Place is small.
  • NB
    Nekita B
    Oct 30, 2025
    3.0
    My order was not full filled. We have to pay attention when preparing food. Forgot to put the bacon 🥓. Something told me to check my order but I didn't. Staff friendly.
  • AT
    Ashley Tybor
    Oct 15, 2025
    1.0
    Arrived at 7 to grab a smoothie on my way home from dropping my kid off at middle school and the place was closed. I waited a few minutes thinking that maybe there's an inside in the back. Get out of the car, knock on the door, no response. Then I see a woman come out from the back while it's still pitch black inside. Some guy who works there shows up and unlocks the door, the girl completely ignores that I'm there, and the guy welcomes me in Wait another 5 mins for them to get their ahit together and the guy calls to the registrar. I order my smoothie, he asks how I'm going tp pay and ai said GPay and he disappears in the back. Not a word as to why. Then the woman comes back, takes my order, and rings me up. TBH my smoothie should have been comped for that nonsense, but I'm too tired to argue.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the general operating hours of Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.