Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
375 reviews
5 stars
216
4 stars
45
3 stars
27
2 stars
19
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members, like Taloni and Layla, received high praise for their friendliness and attentiveness, there were numerous complaints about rude service and poor management, particularly during busy hours.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, especially with online and takeout orders, leading to frustration and dissatisfaction.
Cleanliness
The cleanliness of the location was frequently criticized, with reports of trash and unsanitary conditions affecting the overall dining experience.
Speed of Service
Customers consistently noted long wait times for orders, both in-store and for online pickups, which detracted from their overall experience.
Product Quality
While many enjoyed the smoothies and food, there were complaints about the consistency and quality of the products, with some items being poorly prepared or lacking in flavor.
- SGSarah Greenberg6 days ago4.0Food is pretty good, workers are working hard. Occasionally get behind/backed up. Place is small.
- NBNekita BOct 30, 20253.0My order was not full filled. We have to pay attention when preparing food. Forgot to put the bacon 🥓. Something told me to check my order but I didn't. Staff friendly.
- ATAshley TyborOct 15, 20251.0Arrived at 7 to grab a smoothie on my way home from dropping my kid off at middle school and the place was closed. I waited a few minutes thinking that maybe there's an inside in the back. Get out of the car, knock on the door, no response. Then I see a woman come out from the back while it's still pitch black inside. Some guy who works there shows up and unlocks the door, the girl completely ignores that I'm there, and the guy welcomes me in Wait another 5 mins for them to get their ahit together and the guy calls to the registrar. I order my smoothie, he asks how I'm going tp pay and ai said GPay and he disappears in the back. Not a word as to why. Then the woman comes back, takes my order, and rings me up. TBH my smoothie should have been comped for that nonsense, but I'm too tired to argue.
- MOMaya OkubasuOct 3, 20255.0omg i had the best time at Tropical Smoothie on Monday thanks to Taloni! i ordered the island green and a cookie dough smoothie (yes, cookie dough!!) and both were actually amazing not too sweet, super creamy. Taloni was so friendly and remembered my order after i said it out loud once which is literally the dream when you’re running late between classes.the place was clean and chill, music wasn’t too loud so i could do a quick study sesh. 10/10 would recommend i’ll be back after track practice for sure.
- LMLaShay MossOct 3, 20255.0Me and my family were passing through , i’m usually a smoothie king girl but i decided tropical smoothie will do !! well i walked in and immediately was greeted by taloni (i believe that was her name) She had amazing energy and her customer service skills are top tier & once she noticed i didn’t really know what i wanted she recommended me some of her favorite drinks and let me just say they were AMAZING !!! not to overpowering just enough to fill me up and get me through the rest of the trip
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the general operating hours of Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.
What meals are served at Tropical Smoothie Cafe?
They serve breakfast, lunch, brunch, dinner, and late night meals.
Does Tropical Smoothie Cafe offer delivery and pickup services?
Yes, they provide in-store pickup, curbside pickup, delivery, and same day delivery services.
Can I order ahead through an app or online for pick up at Tropical Smoothie Cafe?
Yes, you can order ahead in their app or online for in-cafe pickup, curbside, or delivery at participating locations.
What payment options are available at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
What types of foods and dietary options are available at Tropical Smoothie Cafe?
The menu includes smoothies, wraps, flatbreads, bowls, desserts, salads, quesadillas, and options for vegan, gluten free, and kids food.
Is Tropical Smoothie Cafe family-friendly and suitable for casual attire?
Yes, they welcome families and have a casual dress code.
What nearby places can customers visit when they come to Tropical Smoothie Cafe in Wake Forest Crossing?
Customers can also visit nearby places like Jersey Mike's Subs for sandwiches, Showmars Wake Forest for Greek and American food, and Hibachi Express for Japanese cuisine, making it convenient to explore dining options in the area.
Are there fitness and wellness centers near Tropical Smoothie Cafe?
Yes, nearby fitness and wellness centers include Orangetheory Fitness Wake Forest and StretchLab; customers can enjoy a workout or fitness class before or after their meal.
What health-related services are near Tropical Smoothie Cafe?
Nearby health services include Pivot Physical Therapy, Aspen Dental, and Avance Care North Wake Forest, offering physical therapy, dental care, and family practice services close to the cafe.