Panera Bread

3.7
952 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Wake Forest is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
11665 Northpark Drive, Wake Forest, NC
27587, United States

Hours

Reviews

3.7
952 reviews
5 stars
435
4 stars
200
3 stars
84
2 stars
67
1 star
166

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru, with long waits reported even during non-peak hours.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors, which negatively impacted their dining experience.

Food Quality

While some customers enjoyed the food, there were consistent complaints about food being served cold, poorly prepared, or lacking in flavor.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported dismissive or inattentive service.
  • SP
    S Paradise
    2 days ago
    1.0
    Watched an employee use the bathroom then walk out without washing her hands. How disgusting.
  • KW
    Kathryn Wright
    Nov 17, 2025
    1.0
    I went through the drive thru and was the only one in line. It took over 20 minutes and the crew was slow and unfriendly. No sense of urgency.
  • NH
    Nick H
    Nov 3, 2025
    2.0
    I like Panera, but this one isn't on top of their game. Ordered two breakfast sandwiches (ham, egg, and cheese), and neither one came with cheese. Hazelnut coffee bin was empty at 9:30am.
  • JE
    julie earp
    Oct 15, 2025
    1.0
    SLOWEST PANARA EVER! will never come back to this one! I am behind one car in the drive thru to pick up an online order and have been sitting here behind this car for 15 minutes!
  • LB
    Lindsay Blackford
    Oct 3, 2025
    1.0
    I love Panera Bread- but every single time that I order from this location in particular (the closest to my home) my order is completely incorrect. I don't know why I keep doing this. I'm going to eat it because I'm sick and don't feel like going to argue with someone about it- but good lord. Change management or something.

Frequently Asked Questions About Panera Bread

Does Panera Bread Wake Forest accept reservations?

No, Panera Bread Wake Forest does not accept reservations.

What are the operating hours of Panera Bread Wake Forest?

Panera Bread Wake Forest is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.