McDonald's

3.1
705 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 Forestville Road, Wake Forest, NC
27587, United States

Hours

Reviews

3.1
705 reviews
5 stars
215
4 stars
113
3 stars
98
2 stars
64
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with many reports of rude staff and incorrect orders.

Order Accuracy

Frequent complaints about missing items and incorrect orders, leading to customer frustration.

Speed of Service

Long wait times reported in both drive-thru and in-store, with some customers waiting over 30 minutes.

Cleanliness

Mixed reviews on cleanliness; some customers noted dirty tables and unsanitary conditions.

Staff Friendliness

While some staff members are praised for their friendliness, others are reported as rude and inattentive.
  • RT
    Richard Thomas
    4 days ago
    1.0
    Kiosks broken. When I finally got logged in, it wouldn’t allow me to use my rewards and deals. That feels intentional and very slimy. Then it took forever to be served.
  • MT
    Michael Tyson
    Nov 16, 2025
    4.0
    Love it here!
  • EE
    Erika
    Nov 11, 2025
    1.0
    Extremely rude workers. They look as if they don’t want to be there. I waited in the drive-thru for over 7 minutes. I had placed a mobile order. I pulled around and spoke with the lady in the drive-thru and provided her with my mobile code. She nodded and she told me to pull to the second window. When I got to the second window, I was given the incorrect order. Then the first older, hispanic, lady with dark hair that I originally spoke to came to the second window and yelled at me. I was appalled. She blamed me for receiving the wrong order even though I provided her with my mobile code. I ended up driving off and based off this experience, I will never return to this location. This wasn’t even my first time visiting this location. I always have to check my food before I pull off, because they seem to forget items on several occasions. Avoid this location if you value customer service.
  • RB
    Renee Boatwright
    Nov 9, 2025
    1.0
    They never get my order right I don't care which one it may be. All I ever order is regular cheeseburgers with extra onions and I lately get any on my burgers. I don't know what's so hard about added some onions
  • DP
    David Pellegrino
    Oct 6, 2025
    5.0
    Brianna and Ralph couldn’t have been more friendly! I ordered an egg McMuffin meal and when I got there I saw the order was canceled on my app and they still made it fresh for me!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1001 Forestville Road?

McDonald's at 1001 Forestville Road is open daily from 5:00 AM to 11:30 PM.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is available daily from 5:00 AM to 11:30 PM.