Krispy Kreme

4.2
1002 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Wake Forest.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
11721 Retail Dr, Wake Forest, NC
27587, United States

Hours

Reviews

4.2
1,002 reviews
5 stars
645
4 stars
170
3 stars
61
2 stars
41
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and unprofessional.

Product Availability

Frequent complaints about being out of stock on popular donuts, leading to customer dissatisfaction.

Quality of Donuts

While many customers praised the taste of the donuts, there were concerns about the freshness and quality, with reports of stale or poorly filled donuts.

Drive-Thru Experience

Drive-thru service received mixed feedback; some found it efficient, while others experienced long wait times and poor communication.

Store Management

Reports of understaffing and poor management practices, leading to a negative customer experience.
  • SJ
    S. J.
    Oct 18, 2025
    5.0
    Fast service. Best donuts around.
  • JK
    Jim K.
    Oct 16, 2025
    5.0
    I picked up 2 dozen “Surprise Bags” using the TOO GOOD TO GO” App. Which helps stop food waste by allowing customers to buy food from participating restaurants at the end of their day, at discounted rates, rather than throwing away perfectly good food.
  • K_
    Kathy ___
    Oct 11, 2025
    2.0
    Every single time we go here, they never have the doughnuts we order from their menu. Today we went at 4:05pm and the guy taking orders through the drive through needs customer service training. I ordered the trick or treat dozen and he sounded annoyed as he said they were out of stock. He was impatient as I tried to figure out what I wanted instead, so we just ordered a single chocolate doughnut and left. We've been before and ordered the apple pie doughnuts and they were out. I have yet to ever get a doughnut I want at this location. They need better inventory management or better menu management 👎🏼
  • LJ
    Leigh Jones
    Sep 22, 2025
    5.0
    Great Customer Service
  • WP
    Wallace Pennington
    Sep 20, 2025
    1.0
    Just left and thank God our 3 year old granddaughter was just the right height! There was a huge fly stuck on a doughnut in the case!

Frequently Asked Questions About Krispy Kreme

What are the regular business hours of Krispy Kreme in Wake Forest?

Krispy Kreme Wake Forest is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.

What hours are available for the drive-through at Krispy Kreme Wake Forest?

The drive-through is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.