Customer Service
Feedback indicates inconsistent customer service, with some staff being friendly and helpful, while others displayed rudeness and poor attitudes.
Product Availability
Many customers reported frequent stock issues, with popular donuts often unavailable, leading to disappointment.
Quality of Donuts
While some reviews praised the freshness and taste of the donuts, others noted a decline in quality, with complaints about stale or poorly made products.
Cleanliness and Atmosphere
Several reviews mentioned cleanliness issues within the store, impacting the overall dining experience.
Operational Issues
Customers expressed frustration over understaffing and limited service hours, particularly with drive-thru only operations.