Dunkin'

3.4
185 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wake Forest, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12612 Capital Blvd, Wake Forest, NC
27587, United States

Hours

Reviews

3.4
185 reviews
5 stars
78
4 stars
26
3 stars
16
2 stars
13
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and lack of acknowledgment from employees.

Product Availability

Many reviews highlighted that the location often runs out of donuts and other menu items, leading to customer disappointment.

Consistency Issues

There were numerous complaints about inconsistent drink quality and incorrect orders, suggesting a lack of attention to detail.

Cleanliness

While some customers noted cleanliness, others pointed out dirty tables and floors, indicating inconsistent maintenance.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good coffee, indicating that there are positive experiences to be had.
  • SG
    Sarah Greenberg
    5 days ago
    5.0
    I go here almost everyday before work! Staff is always kind and my food comes out pretty fast :)
  • SW
    Sonja Warner
    Nov 2, 2025
    3.0
    Slow drive through service without being busy. Besides me there was one car in front...took them a good 10 to 15 minutes...no apology for the wait, no "Thank you" for your patience.
  • TM
    Tayler Millen
    Sep 28, 2025
    1.0
    We avoid this Dunkin’ location due to the poor quality, but in a pinch I asked my husband to stop for a coffee on his way home from running. The drive-thru was convenient, but the order was once again disappointing. He paid for a large coffee, yet the cup was barely half full...less than what you’d expect from a small. Paying for one size and receiving significantly less is unacceptable. This location needs to improve consistency and quality. Drink appears to be more full in this picture because of the foam on top.
  • SP
    S P
    Sep 21, 2025
    3.0
    I love Dunkin'! I'm from the Boston area and relocated down here 5 years ago. In MA, there is a Dunkin' on every corner. Many are open 24 hours a day. But all of them are open well past 7pm. That is my biggest issue with the Dunkins down here. I pulled into this Dunkin' right before 7pm and everything was shut down and locked up! How unfair! If you want an after dinner coffee and a donut dessert you can't get it at Dunkins in NC. That's terrible marketing since their slogan is, "America runs on Dunkin'." Really disappointing. However, when I have been able to stop by this specific location, the coffee and donuts have always been exceptional!
  • KK
    Karen-Michelle
    Sep 18, 2025
    5.0
    Not a lot I can eat but the sweet tea is banging.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Wake Forest, NC?

Dunkin' in Wake Forest is open Monday through Saturday from 6:00 AM to 7:00 PM and on Sunday from 7:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers delivery from 7:00 AM to 6:00 PM Monday through Saturday, and 8:00 AM to 6:00 PM on Sundays, along with curbside pickup and drive-thru services.