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Dunkin'

3.3
(192 reviews)

Business Details

(984) 272-7428
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wake Forest, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12612 Capital Blvd, Wake Forest, NC
27587, United States

Hours

Reviews

3.3
192 reviews
5 stars
77
4 stars
29
3 stars
16
2 stars
13
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, unprofessional behavior from staff, and inconsistent order fulfillment.

Product Availability

Many reviews highlighted that the location often runs out of donuts and other menu items, leading to customer disappointment.

Staff Friendliness

While some customers praised the friendliness of the staff, others noted a lack of engagement and professionalism.

Quality Concerns

Several customers expressed dissatisfaction with the quality of food and drinks, mentioning stale donuts and poorly made beverages.

Cleanliness

The cleanliness of the store was mentioned positively by some, but others noted that tables and floors were often dirty.
  • FM
    Franthia McKoy
    Feb 10, 2026
    1.0
    I usually have sub par service and food at this location but today was the last straw. My order contained a hot hibiscus tea with 3 sugars. I got settled at work took a sip of my tea and immediately spit it out because whatever was put in the tea had curdled/coagulated.
  • TT
    TR
    Feb 4, 2026
    1.0
    Really disappointed with my breakfast sandwich yesterday. The bread was burnt and the fillings were seriously lacking — only half an egg and half a sausage made it inside. Hoping this was just an off day, but definitely not the quality I was expecting.
  • WT
    Will10 Toman
    Dec 24, 2025
    1.0
    System down, but served the car in front coffee. How that work? Lock emmm upppp
  • CC
    Cupcakee
    Dec 20, 2025
    1.0
    I walked into the store at 6:56pm after being ignored in the drive through and as soon as I walked inside which was @6:56pm meaning I had 4 minutes before closing I walk in because the door was open and the lights were on. The lady behind the counter cut the lights off when I had already walked inside the store and there was another customer inside sitting down on their laptop this was very unprofessional and the store shouldn’t have their hours set for 7pm if they close the store earlier than that.
  • DM
    Dara Milbourn
    Dec 11, 2025
    4.0
    I went through the drive thru last night for a hot cocoa. I thought I handed the lady a $5 bill. When she gave me $5 back I was confused thinking she gave it to me on Accident and not wanting her register to be short I returned it to her only taking the change. Only to realize that I accidentally handed her a $50 bill and once I noticed they were already closed. I’m extremely disappointed at the lack of integrity and the fact that she essentially stole from me. $50 for one hot cocoa is wilddddd. Edit : the manager Abby handled the situation promptly and returned my money to me. Very greatful for the great management!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Wake Forest, NC?

Dunkin' in Wake Forest is open Monday through Saturday from 6:00 AM to 7:00 PM and on Sunday from 7:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers delivery from 7:00 AM to 6:00 PM Monday through Saturday, and 8:00 AM to 6:00 PM on Sundays, along with curbside pickup and drive-thru services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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