Dunkin'

3.5
255 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wake Forest, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1009 Durham Rd, Wake Forest, NC
27587, United States

Hours

Reviews

3.5
255 reviews
5 stars
105
4 stars
50
3 stars
29
2 stars
13
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with reports of both friendly and rude staff, as well as slow service and incorrect orders.

Food Quality

Food quality varies significantly; some customers report fresh and tasty items, while others mention stale or poorly prepared food.

Order Accuracy

Many customers express frustration with incorrect orders, leading to dissatisfaction and complaints about management and training.

Atmosphere

The atmosphere is often described as noisy and chaotic, with some customers noting a lack of cleanliness and organization.

Staff Performance

While some staff members receive praise for their friendliness and helpfulness, others are criticized for being inattentive or unprofessional.
  • PA
    Priscilla Allen
    Oct 31, 2025
    1.0
    Placed a pickup order for munchkins for Halloween and when I arrived they did not have my order prepped and were not able to fulfill it. I also tried to call the store and let them know I was going to be delayed picking it up and you can’t reach anyone.
  • AC
    Amiahs Gomes (Cvknight617)
    Oct 31, 2025
    5.0
    Great service, food tasted better than the one in Knightdale. And they had a cat in the drive thru
  • JW
    John Watts
    Sep 28, 2025
    3.0
    Just got a drink, not many doughnuts to choose from. 3 people behind the counter watching a line while one person works. Typical service expectations
  • YH
    Yoli Hernandez
    Sep 3, 2025
    5.0
    I had a mix up with my drinks but when I asked them for help getting the correct order, Taye was so kind and helpful. And in other occasions she’s showed amazing customer service!
  • NM
    nena miller
    Aug 31, 2025
    1.0
    service is awful and one of the workers is so rude , flat out makes it uncomfortable to get your order. order is never right

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 1009 Durham Rd in Wake Forest, NC?

Dunkin' is open Monday to Friday from 6:00 AM to 5:00 PM, and on Saturdays and Sundays from 7:00 AM to 5:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this location offers delivery service and curbside pickup is available, making it convenient to enjoy your favorite items without entering the store.