Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and disappointment.
Cleanliness
The cleanliness of the location was a common concern, with multiple reviews mentioning dirty bathrooms and unkempt dining areas.
Product Quality
While some customers enjoyed the ice cream, others noted issues with product quality, such as melted ice cream and incorrect orders.
Business Hours
Many customers expressed frustration over inaccurate business hours, with instances of the store closing earlier than advertised.
Positive Staff Interactions
Despite the negative feedback, several reviews highlighted friendly and helpful staff members who provided good service.
JH
Jenny Halasz
Oct 30, 2025
1.0
This location is supposed to be open til 9pm. The person inside saw us parking at 7:53 and locked the door.
Update in response to reply:
Fix your Google listing. Your location is supposed to be open til 9pm; the drive through til 10. My husband was very disappointed not to get his Dairy Queen (that we drove 1/2 hr for) on his birthday. We won't be back, even for free stuff.
SM
Susan Moschler
Oct 18, 2025
4.0
Great ice cream.
AH
Anthony Hudgins
Oct 15, 2025
1.0
Just don’t! Go anywhere else for ice cream. Service is terrible, products are trash. I could understand if it were budget ice cream but you can get much better for the same price.
KS
kathryn simmons
Oct 3, 2025
4.0
The bathroom was horrible and the service was kind of slow
AP
Any Caliber (Punken)
Sep 22, 2025
5.0
Everything was wonderful the service the ice cream everything look forward to going back