Business Details
About
Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
535 reviews
5 stars
315
4 stars
96
3 stars
42
2 stars
28
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff and quick service, while others reported rude behavior and slow service.
Product Availability
Many customers expressed frustration over the unavailability of menu items and ingredients, leading to disappointment.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and overall store condition.
Order Accuracy
There were multiple complaints about incorrect orders and poor food quality, with some customers receiving items that did not match their requests.
Business Hours
Customers frequently noted discrepancies in posted business hours, leading to frustration when the location was closed unexpectedly.
- ASAmanda Stathakis3 days ago1.0I have purchased items online through a mobile order for this location twice both times I showed up to pick them up and they were out of ice cream. On December 10 I made a mobile order for only $12. I got there and they don’t have chocolate ice cream and so we were given three expired coupons for small vanilla cones and I was told that my money would be refunded. It’s been a month and every time I reach out to the store they tell me the owner is out of the country and there’s no one else that can help me. I would say go somewhere else.
- EEEdwinDec 30, 20251.0The drive thru does not accept tap to pay/Apple pay 👎
- SRSteven rigsDec 17, 20255.0Stopped into Dairy Queen for a quick treat and it was perfect. Service was super friendly, the order came out fast, and everything tasted fresh. The Blizzard was thick, loaded with mix-ins, and exactly what I was craving—no skimping. Clean shop, great vibes, and totally worth the stop. I’ll be back soon!
- ADAmber DiehlDec 17, 20255.0Just had an awesome experience at Dairy Queen! The staff was super friendly, my order came out fast, and everything was fresh and exactly how I wanted it. The GM was super nice and very respectful and helpful couldn’t have asked for better service. The ice cream was perfectly creamy (you really can’t beat a Blizzard), and the portions were generous for the price. The place was clean, upbeat, and felt like the perfect quick stop for a treat. If you’re craving something sweet (or even a quick bite), DQ always delivers. I’ll definitely be back soon! 🍦🔥
- K_Kathy ___Dec 16, 20251.0Very disappointing experience. The employees clearly didn’t care about customer service. I went tonight around 8:40 p.m., and the girl who made my milkshake had chocolate running all the way down the side of the cup. Instead of fixing it, the girl at the drive-thru turned the cup around as if I wouldn’t notice and tried to hand it to me to put in my vehicle. To make things worse, I ordered a Brownie Blizzard and it didn’t even have any brownie pieces in it—just chocolate chips. It honestly seemed like they either didn’t know how to make it or didn’t care enough to make it correctly. This also isn’t a one-time issue. I’ve been here twice trying to get the Blizzard of the Month (the Sugar Cookie Blizzard), and both times they were “out of ingredients.” If you’re going to advertise a Blizzard of the Month, it should actually be available. It’s been out of stock for weeks, so at this point it should be removed from the menu. Overall, poor service and very frustrating experiences.
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats does Dairy Queen (Treat) in Wake Forest specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, including Blizzard® Treats, soft-serve ice cream cones, and frozen novelties.
What are the operating hours of Dairy Queen (Treat) on weekdays?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 9:00 PM.
Does Dairy Queen (Treat) offer drive-thru and seating accommodations?
Yes, Dairy Queen (Treat) has both drive-thru service and outdoor seating available for customers.
Can I order online or use a mobile app to get deals at this Dairy Queen location?
Yes, you can order online for pickup via their website and download their mobile app for exclusive deals.
Is Dairy Queen (Treat) family-friendly and suitable for kids?
Yes, the location welcomes families and is considered good for kids, offering a family-friendly environment.
Where is Dairy Queen (Treat) located?
It is located at 12271 Capital Blvd, Wake Forest, NC 27587-6200, USA.
What are some nearby places I can visit before or after enjoying a treat at Dairy Queen (Treat)?
Nearby you can visit Goodwill Community Foundation for antiques, PTA Pizza & Hoagie for pizza, or Frabjous Catfe for coffee and a meal.
Are there any nearby beauty or spa services close to Dairy Queen (Treat)?
Yes, nearby beauty services include La Belle Nails, Nasrin Beauty Studio, PH7 Skin Spa, and AJ Salon for various beauty and spa treatments.
Is there convenient banking or financial services near Dairy Queen (Treat)?
Yes, you can find Capital Bank and First Horizon Bank close by for your banking and financial needs.
What other restaurants are located near Dairy Queen (Treat) where I can have a meal?
Nearby dining options include Hong Kong Restaurant for Chinese cuisine, Soo Cafe WAKE FOREST for Korean dishes, and Hartura for American barbecue.