Business Details
About
Mexican Restaurant
Chipotle Wake Forest is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
856 reviews
5 stars
429
4 stars
146
3 stars
67
2 stars
56
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor handling of order issues.
Cleanliness
Numerous reviews mention unsanitary conditions in the restaurant, including dirty tables and food spills, which negatively impact the dining experience.
Order Accuracy
Many customers report frequent mistakes with their orders, including incorrect items and portion sizes, leading to frustration and disappointment.
Food Quality
While some reviews praise the food quality and portion sizes, others express dissatisfaction with cold food, stale chips, and overall inconsistency.
Management Issues
Several reviews suggest that management is unresponsive to customer complaints and that there is a need for better staff training and oversight.
- TTTabarus Taylor1 day ago1.0Since they make it so hard to speak with someone, I’ll leave my review here. I don’t think my whole bag of chips should be cold and stacked together like this? Also, the chicken in my bowl should not be mushy!
- MQMalachi QueenNov 16, 20255.0The staff is kind and efficient
- CJCollin JohnsonNov 7, 20251.0This Chipotle is consistently filthy inside. Trash on the floors. Bathrooms look like they never get cleaned. And the food prep areas look like a scene from the movie waiting. I’m amazed the health department hasn’t given them a hard time yet. This is far from a clean/sanitary restaurant.
- AFArt FigueroaNov 3, 20251.0If I could give them a zero I would. Wherever you go the culture of Chipotle is terrible. Their customer service if terrible. They all act like they hate their jobs but this particular location is by far the worst I have ever experienced. If their food wasn't good due to their bad service I would never eat there again.
- TKTanner KeenOct 24, 20251.0I love Chipotle—for a decade it’s been my favorite lunch spot. I’ve lived in a few places during that time, and it’s always been my go-to restaurant. I will always be a major Chipotle advocate. It’s not happily then that I give a poor review to this location, but for three years now it’s been a consistently terrible experience here. Rude service and mistakes with orders have been the norm, and it’s disappointing. I may have to begin driving a bit further to try out a different local location because my brand loyalty is being serious tested here. A most recent example: I was incorrectly charged ($7!) for a double portion of carne asada I did not ask for. They argued with me about it rather than hearing me out, told me that they had in fact given me a double portion, and when I told them I hadn’t asked for one just said “I don’t know what to tell you.” May unfortunately be my final straw with this particular spot. I love Chipotle, but I wouldn’t recommend stopping by here. Because of my love for the chain, I hope there’s a time when I can update and revoke this review, but I’ve held off on making it for three years and finally had to. Until that day, I’d recommend finding one of the others that are 10-15 minutes away.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Wake Forest offer?
Chipotle offers a fast-casual Mexican menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Wake Forest?
Chipotle in Wake Forest is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Wake Forest offer delivery or pickup services?
Yes, this location offers both in-store pickup and delivery services for your convenience.
How can I place an online order for Chipotle in Wake Forest?
You can order online through the Chipotle app or at https://order.chipotle.com/.
Does Chipotle Mexican Grill in Wake Forest have a rewards program?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Mexican Grill inclusive and welcoming to the LGBTQ+ community?
Yes, this Chipotle location welcomes LGBTQ+ customers.
What are some nearby food options around Chipotle Mexican Grill in Wake Forest?
Nearby food options include Chick-fil-A, Goodberry's Frozen Custard, Buffalo Brothers Restaurant and Bar, Papa Murphy's, Krispy Kreme, Marco's Pizza, Freddy's Frozen Custard & Steakburgers, Firehouse Subs, Applebee's Grill + Bar, Rudino's Pizza & Grinders, and Carolina Ale House.
Are there any nearby places where I can get a haircut or beauty services near Chipotle Wake Forest?
Yes, Lady Jane's Haircuts For Men, Noire The Nail Bar Wake Forest, and Naomi Nails Spa are nearby for haircuts and beauty services.
Where can I find mobile phone and electronics stores near Chipotle in Wake Forest?
Nearby mobile phone and electronics stores include RadioShack, AT&T Authorized Retailer, AT&T Store, and Verizon.
What is the contact information for Chipotle Mexican Grill in Wake Forest?
You can reach Chipotle in Wake Forest by phone at +1 919-562-0004 or email at NC.3212.WakeForest@chipotle.com.