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Cha House Wake Forest

About

Bubble Tea StoreCafeCoffee ShopBakeryRestaurantTea Room
Ni Hao, and welcome to Cha House, an Asian-inspired tea house, influenced by the tastes and traditions of Taiwan. At Cha House, we craft the richest flavors, spices, and aromas to blend the perfect cup of tea. Quality is at our core and we won't settle for anything less. Working directly with farmers and suppliers in Asia, we ensure our drinks and our dishes consist only of authentic and pure ingredients. Whether it's our premium loose-leaf blends, our brown sugar boba, or a signature Taiwanese street dish, we work hard to bring out the most in our Taiwanese tradition of flavor without sacrificing the well-being of our heritage, our families, our global community and you, our customer.​

Location

Cha House Wake Forest
3604 Rogers Branch Road, Wake Forest, NC
27587, United States

Hours

Monday10:30 AM - 8:00 PM
Tuesday10:30 AM - 8:00 PM
Wednesday10:30 AM - 8:00 PM
Thursday10:30 AM - 8:00 PM
Friday10:30 AM - 8:00 PM
Saturday10:30 AM - 8:00 PM
Sunday10:30 AM - 8:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.