McDonald's

3.6
1243 reviews
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Business Details

443 Main St W, Valdese, NC
28690, United States
(828) 879-9363
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
443 Main St W, Valdese, NC
28690, United States

Hours

Reviews

3.6
1,243 reviews
5 stars
434
4 stars
316
3 stars
223
2 stars
97
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and long wait times, with many expressing frustration over incorrect orders and poor staff attitudes.

Staff Friendliness

While some customers praised the friendliness of certain staff members, many reviews highlighted a lack of hospitality and professionalism among employees.

Food Quality

Feedback on food quality was mixed, with some customers enjoying hot and fresh items, while others complained about cold, undercooked, or incorrect orders.

Cleanliness

The restaurant was noted for being clean by several customers, although some reviews mentioned unsanitary conditions and issues with staff behavior.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices, feeling that the value for money was declining.
  • CH
    carolyn holman
    Nov 12, 2025
    1.0
    NO STARS would be what is deserved! I went through the outside drive-thru lane. I literally sat there while 3 or 4 other vehicles orders were being taken in the inside drive-thru lane. NO ONE acknowledged me. Finally, I drove back around to get into the inside lane so I could get my food & go home. Upon getting to the window, I proceeded to inquire as to why the one lane was not being acknowledged. I was told "oh, well it's a headset issue that SOMETIMES it beeps, sometimes it doesn't. WELL THEN HOW IS THAT FOR CUSTOMER SERVICE???? No caring these days, that's what we get. Where are the standards that need to be held to accountability?
  • SS
    Samuel Swink
    Nov 11, 2025
    5.0
    One of the best mcdonalds around don't have issues with getting orders correctly.
  • DH
    Dawn Hicks
    Nov 8, 2025
    1.0
    Absolutely awful. Couldn’t get my food right and then seemed as it was my fault not theirs. Had to go in twice to get them to correct it with an attitude from staff. Take responsibility and Get it together. ALWAYS CHECK YOUR FOOD!!
  • JS
    Jackie SHEPPARD
    Oct 23, 2025
    3.0
    Staff not friendly long wait times cold food
  • BW
    Brandy W
    Oct 9, 2025
    5.0
    Friendly staff. The lobby and restroom was clean.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Valdese, NC?

McDonald's in Valdese, NC is open from 5:00 AM to 11:00 PM every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 9:00 PM daily at this McDonald's.