McDonald's

3.6
1251 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
443 Main St W, Valdese, NC
28690, United States

Hours

Reviews

3.6
1,251 reviews
5 stars
438
4 stars
318
3 stars
224
2 stars
97
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others noted unsanitary conditions and poor management.

Food Quality

Feedback on food quality was mixed, with some enjoying hot and fresh items, while others received cold or poorly prepared food.

Management Issues

Several reviews pointed to poor management and lack of accountability among staff as contributing factors to the negative experiences.
  • LF
    Larry Falls
    Dec 28, 2025
    5.0
    Early Sunday AM I needed 3 gallons of tea. The workers had arrived at 4 AM to open at 5:00 AM. It was a bit after 7 AM. They were cheerful and so polite. 2 gallons were ready but a 3rd gallon needed to be made. It happens so quickly that I did not feel like I had to wait at all. Thank you for serving our community so well. May God bless each and every one of you as you continue to work hard and bless us with good food, beverages and treats…..all served with kindness!
  • AB
    Alicia Barlowe
    Dec 3, 2025
    1.0
    This has to be the worst McDonald’s on the planet stale fries stale burger no pickle salt with my grinch meals asked for payment 2x after paying online no straws in the bag no napkins shit thrown every where in a box no kid over 21 working there ever no manager or team leads the store is a dumpster fire waiting for disaster 20 drink orders at the window all except mine 😂😂 this place is a joke
  • BM
    Bobby Mathis
    Dec 3, 2025
    5.0
    Not bad for McDonald's. Just overtime you order they want you too pull up even if you just got one thing. If they want there drive through time to be better they should be faster. Also most times they never get the order right.
  • DB
    Daryl Briggs
    Dec 2, 2025
    4.0
    I normally do not go to McDonald's but there was a request for one of their coffee drinks At this location, I stood at the counter trying to get 1 person to acknowledge me to ask a question. Not a single person helped even after I said excuse me I have a question. I did receive a few looks and a quick head turn even the employee making the pick up orders ignored me. Other patrons couldn't believe the rude treatment. Hey there, I have the money and want to spend it but not here not anymore, Looks like a management problem to me.
  • RH
    Renee Hurley
    Nov 30, 2025
    5.0
    Great experience at drive thru. The sweet ladies at tge window made sure my hot fudge sundae had the proper amount of fudge! And asked for extra salty fries and they were delicious

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Valdese, NC?

McDonald's in Valdese, NC is open from 5:00 AM to 11:00 PM every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 9:00 PM daily at this McDonald's.