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McDonald's

3.3
(1689 reviews)

Business Details

1035 Charlotte Highway, Troutman, NC
28166, United States
(704) 528-9222
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1035 Charlotte Highway, Troutman, NC
28166, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 4:00 AM
FridayOpen 24 hours
SaturdayOpen 24 hours
Sunday4:00 AM - 11:00 PM

Reviews

3.3
1,689 reviews
5 stars
566
4 stars
348
3 stars
267
2 stars
121
1 star
387
  • AG
    Ava Griffin
    5 days ago
    1.0
    Don’t come here. They act so slow. I was in the drive thru using my $2 breakfast sandwich deal. I wanted a bacon egg and cheese, which I get all the time with the $2 deal. She tells me “she can’t do that one with the deal only sausage and egg”. I just drove off and went inside to use my deal. Clearly her dumb self couldn’t find the bacon egg and cheese button so she said I can only get sausage egg and cheese. Then when I finally got my sandwich it had no cheese. This was 4/7/2025 around 7:45 AM.
  • DM
    Diana Melville
    6 days ago
    1.0
    Food was cold, didn’t want to take our order. Said to use the ziosk. Will never eat at a McDonalds again. Horrible
  • YG
    Yaseli Gomez
    Apr 2, 2026
    1.0
    If I could give it 0 stars, I would. I am very upset about what happened last night—specifically around 8:38 PM. I placed my order through the app, and we pulled up to the drive-up pickup area. Everything seemed normal at first, but then a young woman—if she can even be called that, given her complete lack of manners toward a customer who chose your establishment so her children could eat after a long day of work and soccer practice—told us to move to the front. We waited there for exactly 30 minutes until we noticed that all the other cars had moved through and left. My husband went back inside and saw them joking around with each other; one of them even had headphones on and a cell phone in her hand. They had completely forgotten about my order. Afterward, they didn't offer a single apology; one of them just claimed they were waiting for the chicken pieces—which is a lie. She didn't apologize for having forgotten about me at all. Then, she handed us just one Happy Meal box. I told her we had ordered two, but they didn't move or even come over to see what the customer needed. We waited there for another 15 minutes, and no one ever came out. I finally went inside the restaurant myself, and they treated me rudely. The second Happy Meal box was sitting right there—they hadn't been making it, nor did they have any intention of making it, until the store manager finally arrived and prepared it himself. If you review the security footage from that night, you will see exactly what happened. I hope you take action regarding this incident so that no other family has to endure such an unpleasant experience.
  • LM
    Luke Myers
    Mar 28, 2026
    1.0
    Takes literally forever I have spent over 30 minutes waiting to get food in the drive thru upwards of 5 times. Note: this was like 10 pm and there weren't many cars waiting.
  • GH
    Gil Hackl
    Mar 21, 2026
    5.0
    I’m always impressed by the crew here. Even when they are incredibly busy at the window, the ladies always find a moment to have a nice, positive chat. It makes such a difference, my child absolutely loves them and looks forward to the interaction every time. Thank you for offering such great service and bringing some genuine positivity to our community!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Troutman, NC?

McDonald's in Troutman is open from 5:00 AM to 11:00 PM Monday through Wednesday, and Sunday; 5:00 AM to 10:00 PM on Thursday; and 24 hours on Friday and Saturday.

When does the McDonald's drive-thru operate?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Wednesday; 5:00 AM to 4:00 AM on Thursday; 24 hours on Friday and Saturday; and 4:00 AM to 11:00 PM on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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