Brand Certified
Wendy's
3.7(1091 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1018 Charlotte Hwy, Troutman, NC
28166, United States
Certified by Wendy's • Mar 01, 2026
(704) 528-5825
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/nc/troutman/1018-charlotte-hwy
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Troutman, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Troutman, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.7
1,091 reviews
5 stars
457
4 stars
248
3 stars
128
2 stars
70
1 star
188
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and staff being unresponsive or rude.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold items, stale food, and incorrect preparation.
Management Concerns
Several reviews pointed to a lack of effective management and training, leading to poor customer experiences.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- JJJammieFeb 20, 20261.0Consistent with the other recent reviews, there’s a certain female employee who works at night at this location who repeatedly tells you they aren’t taking orders, to cancel your mobile order you already paid for and they’re busy despite no one being at the location.
- KKkattbugFeb 12, 20261.0Don't order on the app they will straight up just take your money & not give you what you ordered because they don't have it or it will take too long to make. Especially at night. Sucks cause this is one of the only places open late, but they literally just stole 6$ from us last night & told us we have to call the 1-800 # to get a refund but it was 11PM so they wouldn't take our call.... Even if we do get a refund, making us go through all these hoops WHEN THE EMPLOYEE IS THE ONE WHO MADE THE MISTAKE BY PRINTING OUT THE RECIEPT is just asinine.
- BBBrandonFeb 7, 20263.0Little stale but meets standard
- SSSilke SFeb 2, 20265.0Staff was nice
- KHKari H.Jan 3, 20261.0Zero stars ! My family of 3 stood in line at the register and watched EVERY EMPLOYER work the drive thru . We werent given a " Hello" or a " we'll be right with you " . Ive had aweful service before...but to be completely ignored was insane. Also.. there were no costomers in the dining room at 1:20 in the afternoon. Shoulda taken that as a sign .
Frequently Asked Questions About Wendy's
Is Troutman Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's in Troutman, NC?
The drive-through at Wendy's in Troutman, NC is open 24 hours a day, 7 days a week.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's in Troutman, NC offers delivery and takeout. You can order through their app or website at order.wendys.com.
Does Wendy's in Troutman serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's Troutman location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is Wendy's located in Troutman, NC?
Wendy's is located at 1018 Charlotte Hwy, Troutman, NC 28166.
How can I contact the Wendy's in Troutman for feedback or questions?
You can call them directly at (704) 528-5825 or reach out via the Customer Care team through their Contact page or Customer Satisfaction Survey online.
Are there any nearby gas stations where I can fuel up before or after visiting Wendy's?
Yes, nearby gas stations include WilcoHess, Sheetz, Pilot Travel Center, CAT Scale, and Exxon & Mobil Stations, making it convenient to fuel your vehicle before or after your meal.
What other fast food options are near Wendy's in Troutman?
Nearby fast food restaurants include Subway, McDonald's, Bojangles', Taco Bell, Arby's, and Taqueria los volcanes, providing a variety of dining choices nearby.
Are there any nearby attractions or parks to visit near Wendy's Troutman?
Zootastic Park of Lake Norman is nearby, a great place for a visit before or after your meal at Wendy's.
How can I download the Wendy's app for ordering?
You can download the Wendy's app from the Apple App Store using this link: https://apps.apple.com/us/app/wendys/id540518599 for quick and easy ordering and special deals.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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