Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Troutman, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Troutman, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,148 reviews
5 stars
492
4 stars
263
3 stars
139
2 stars
73
1 star
181
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or improperly cooked food, including raw chicken nuggets and hard sandwiches.
Service Speed
Numerous reviews highlighted slow service, with long wait times in both drive-thru and in-store.
Staff Professionalism
Several customers noted unprofessional behavior from staff, including gossiping and lack of attention to orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions reported.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.
- JSJason ShubertNov 13, 20251.0Cashier is too busy talking to other workers. He takes one order. Turns his back talks to the other workers till the order is done. He will look at you, but not take your order. As he is too busy talking.
- WWWillNov 8, 20252.0Ordered 1 baconator with no mayo add lettuce tomato and onion along with others with no alterations which were correct but the one with no mayo had mayo which is typical because our family is cursed when it comes to any fast food restaurant when we want to remove a condiment so I went back around and they remade it no issue and didn't put lettuce, tomato or onion on it but it had no mayo which I guess is a win. I worked fast food for a long time I get the workforce struggle but smh.
- CSClay StorckNov 6, 20251.0Black lady working night shifts on Thursdays has an extremely rude tone. Service is also incredibly slow, took 45 minutes to get a 6 pc and 10 pc nugget.
- JTjohn toweryNov 4, 20251.0Placed my order on the app for drive thru got to restaurant and they had a delivery truck in the drive thru,parked went inside and told them had a mobile order took over 10 minutes to get my food one sandwich ask what time they opened because it was kinda early in the morning and was told we open 24 hrs a day got food and after I left I noticed the food was cold would not recommend this location
- MFMatt FisherSep 26, 20251.0Whoever was working the drive through tonight 9/26/2025 @ 7:30PM was terrible. Ordered 10 piece spicy nuggets 6 of them old/burned 2 of them raw, was mush as soon as I took a bite. Asked for BBQ sauce, got none. On my #6 asked to add bacon and cheese, got home, only mayo. Chicken filet was also very hard and chewy like it had been sitting out for a while. I love Wendys but, this location seems to be getting terrible since the remodel.
Frequently Asked Questions About Wendy's
Is Troutman Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Troutman, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Troutman, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 528-5825.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Troutman Wendy’s serve breakfast?
Yes, this Wendy’s location in Troutman, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's in Troutman, NC?
The drive-through at Wendy's in Troutman, NC is open 24 hours a day, 7 days a week.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's in Troutman, NC offers delivery and takeout. You can order through their app or website at order.wendys.com.
Does Wendy's in Troutman serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's Troutman location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is Wendy's located in Troutman, NC?
Wendy's is located at 1018 Charlotte Hwy, Troutman, NC 28166.
How can I contact the Wendy's in Troutman for feedback or questions?
You can call them directly at (704) 528-5825 or reach out via the Customer Care team through their Contact page or Customer Satisfaction Survey online.
Are there any nearby gas stations where I can fuel up before or after visiting Wendy's?
Yes, nearby gas stations include WilcoHess, Sheetz, Pilot Travel Center, CAT Scale, and Exxon & Mobil Stations, making it convenient to fuel your vehicle before or after your meal.
What other fast food options are near Wendy's in Troutman?
Nearby fast food restaurants include Subway, McDonald's, Bojangles', Taco Bell, Arby's, and Taqueria los volcanes, providing a variety of dining choices nearby.
Are there any nearby attractions or parks to visit near Wendy's Troutman?
Zootastic Park of Lake Norman is nearby, a great place for a visit before or after your meal at Wendy's.
How can I download the Wendy's app for ordering?
You can download the Wendy's app from the Apple App Store using this link: https://apps.apple.com/us/app/wendys/id540518599 for quick and easy ordering and special deals.