Subway

2.8
208 reviews
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Business Details

1122 Randolph Street, Thomasville, NC
27360, United States
(336) 475-6060
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Thomasville Subway® Restaurant at 1122 Randolph Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1122 Randolph Street, Thomasville, NC
27360, United States

Hours

Reviews

2.8
208 reviews
5 stars
65
4 stars
29
3 stars
13
2 stars
11
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with complaints about poor service and negative interactions.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of online orders.

Cleanliness and Hygiene

Several reviews mentioned unsanitary conditions and lack of proper hygiene practices among staff.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold sandwiches, skimpy portions, and stale bread.

Operational Issues

Customers frequently noted problems with store hours, including early closures and unresponsive staff.
  • AJ
    Aubrey Johnson
    Nov 6, 2025
    1.0
    Keep making in person customers wait to give app customers priority, I know this so I put my order in the app. Told them the name and number of sandwiches and they gave me the wrong order. That sucks. Bigger question, why make the customers who haven't paid wait? The app people have paid. The people in person still have a option to not dine woth you. . Ive walked next door for chinese twice due to being ignored in person bc the app takes priority. Switch to the app and they mess up the order. There is no winning at this subway. You guys are awful and your new menu is a joke.
  • LN
    Lisa Nguyen
    Nov 6, 2025
    1.0
    The staff at this location is very rude. The girl with the headband Mariah is very unprofessional and not welcoming. I was the only one in line and waited over 20 minutes for service. As a paying customer they made me feel as I was an inconvenience when I walked in. The atmosphere when I walked in was very unpleasant.
  • MK
    Medusa Kroni
    Oct 13, 2025
    1.0
    I came today to get my usual and the gentlemen assisted me but the black hair girl was distracted, on the phone with someone on speaker who was cussing loudly and talking junk about someone. This is highly unprofessional and no one would want to deal with this.
  • SL
    Sean Lonardo
    Sep 29, 2025
    1.0
    Do not give these thieves your money Last night I ordered $50.00 worth of subs on line. Was told with the confirmation email to pick them up at 8:20. Got to the store at 8:20. I was told they would not make my subs and they would not return my money. This morning I tried calling to speak with someone that maybe could help me. Just spent an hour pushing buttons talking to a machine. No help. DO NOT GIVE THESE PEOPLE YOUR MONEY!!!!!;
  • SA
    sean ainsworth
    Sep 9, 2025
    4.0
    Reliable and consistent
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Frequently Asked Questions About Subway

Where is the Thomasville Subway® Restaurant located?

The Subway® Restaurant is located at 1122 Randolph Street, Suite 120/Space 2, Thomasville, NC 27360, inside the Thomasville Comm Shopping Center.

What are the operating hours for Subway at Thomasville Comm Shopping Ctr?

Subway is open every day from 8:00 AM to 9:00 PM.