Pizza Hut

3.8
348 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 903 Randolph Street in Thomasville, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
903 Randolph Street, Thomasville, NC
27360, United States

Hours

Reviews

3.8
348 reviews
5 stars
182
4 stars
55
3 stars
25
2 stars
23
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with the quality of the pizza, including undercooked crusts, lack of toppings, and overall disappointment with taste.

Customer Service

There were numerous complaints about poor customer service, including long wait times on the phone, incorrect orders, and unhelpful staff.

Staff Performance

Positive feedback highlighted the friendliness and helpfulness of staff members, particularly mentioning individuals like Justin and Sabrina.

Dining Experience

Some customers enjoyed the buffet and the atmosphere, while others noted cleanliness issues and dissatisfaction with the dining area.

Delivery Issues

Several reviews mentioned problems with delivery, including cold food, missing items, and long wait times.
  • KY
    Kendra Younts
    3 days ago
    5.0
    I have always had a great experience here
  • JH
    Josh Hobson
    Dec 29, 2025
    5.0
    Every good service and food the worker where every friendly and nice and welcoming
  • ED
    Eva Dunn
    Dec 29, 2025
    5.0
    I went in for the buffet, very clean, the staff was very nice, super attentive. The store manager was even handsome, so absolutely no complaints from me 5.5 would recommend
  • MM
    Moonshine
    Dec 29, 2025
    5.0
    Pizza Hut is a classic for a reason. The crust was warm, soft, and buttery with a satisfying bite, and the sauce had that familiar savory-sweet flavor that hits just right. The cheese was melted perfectly and generously layered, making every slice comforting and filling. It’s not fancy pizza, but it’s reliable, nostalgic, and exactly what you expect when you’re craving something familiar and satisfying.
  • JT
    James Todd
    Dec 18, 2025
    1.0
    I was going to add a picture, but I can't figure how to right now. I just got the most pathetic pizza I've ever seen. Literally only 50 percent of the pizza has toppings, marinara, or cheese. It's nothing but crust halfway down each slice. I would take it back and get a refund or remake, but I live 30 minutes away and my wife and I are hungry. But this is literally laughable. Edit: Here is the image. Edit 2: in case anyone was wondering, I emailed them like they asked, but they never replied. I guess their customer service reps are as bad as the restaurant. If your food gets messed up, don't expect them to fix it. Edit 3: On December 29 (afterposting edit number 2), I was informed by customer service that my complaint had been escalated to the operator and that I would be contacted. Several weeks later, I have still received no response or resolution.

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Thomasville, NC?

Pizza Hut is located at 903 Randolph Street, Davidson, Thomasville, NC 27360, US.

What are the operating hours for Pizza Hut's delivery service?

Delivery is available from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:45 PM on Friday and Saturday.