McDonald's

3.5
2782 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1019 Randolph St, Thomasville, NC
27360, United States

Hours

Reviews

3.5
2,782 reviews
5 stars
982
4 stars
572
3 stars
518
2 stars
236
1 star
474

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

A significant number of customers reported issues with incorrect orders, often receiving the wrong items or missing components.

Service Quality

Customer feedback highlighted a mix of experiences with service, ranging from rude and unprofessional staff to friendly and helpful employees.

Food Quality

Many reviews indicated dissatisfaction with food quality, including cold items, overcooked meals, and unsatisfactory taste.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, which contributed to a negative dining experience.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
  • SM
    Sean McElroy
    Dec 20, 2025
    1.0
    Ordered a Vanilla latte. They forgot half the drink.
  • JJ
    Joel Snedeker, Jr
    Dec 6, 2025
    1.0
    They uncharge everything. Order a combo with a soda they charge you for ordering a soda. Add a condiment to a sandwich they charge you for the condiment.
  • WF
    Wayne Fredenburgh
    Dec 5, 2025
    1.0
    Specifically went here for grinch meal. Sold out by lunch. Horrible service. You can never call the food good.
  • MD
    Matthew Davis
    Dec 5, 2025
    1.0
    Everytime I go in there it smells like actual urine. It's always the strongest when the wet floor sign is up so I think it's cause they don't change the mop water
  • MU
    Muhammad Umair
    Dec 1, 2025
    1.0
    You always need to 20-30 minutes even for a very small order because they are busy in talking to each other . And after looong wait get the cold food

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 1019 Randolph St, Thomasville, NC?

McDonald's is open from 5:00 AM to 1:00 AM most days, with closing times varying to 12:00 AM on Thursday through Saturday and 11:30 PM for delivery on most days.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's location offers drive-thru service with hours from 5:00 AM to 1:00 AM or midnight depending on the day.