McDonald's

3.5
2770 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1019 Randolph St, Thomasville, NC
27360, United States

Hours

Reviews

3.5
2,770 reviews
5 stars
978
4 stars
569
3 stars
518
2 stars
235
1 star
470

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor management, leading to negative experiences.

Food Quality

Many reviews mentioned subpar food quality, including cold and improperly prepared items.

Order Accuracy

Numerous customers experienced issues with incorrect orders, often requiring them to return for corrections.

Drive-Thru Experience

The drive-thru service was often criticized for long wait times and inefficiencies.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • VG
    Vanessa Garris
    3 days ago
    1.0
    Dont leave without checking and opening every single item including opening all the trays and inspecting everything before you leave or you'll be highly pissed. They dont care what you get, you get what they give you no matter what's on your mobile order or the receipt. I got a wet sausage patty instead of bacon, the eggs look disgusting even for their standards, and the biscuit got smashed at some point. The only thing edible was the hotcakes. Don't even bother trying to call them because they don't get paid enough to care. No one wants to bring all the food back up there and wait for more food that's probably gonna get something done to it. I'll just not waste anymore money here
  • DB
    Destiny Bumbrey
    Nov 16, 2025
    1.0
    First time going to this McDonald’s experience was not how I expected … I ordered a medium caramel ice coffee it was SO NASTY ! It wasn’t sweet at all not even alittle bit tasted like the bottom of the coffee pot ! I will never go back again !
  • HB
    Haydee Bravo
    Nov 10, 2025
    1.0
    I came in ordered two frappes, waited almost 20 minutes and while waiting there the whole time the manager was yelling and mocking his cook employees. Telling another girl who just laughed that he would fire the cook if it was up to him. Completely unprofessional. Oh and my frappes were half empty. I will be contacting corporate. That is not how you lead and certainly not how to retain clients! Worst excuse for a human let alone leader.
  • SR
    Summer Ritter
    Nov 9, 2025
    1.0
    Bro everything there is horbile before they got my whole oder wrong I mean COMPLETELY WRONG! I will never ever come back there ! I went there with 4 people me , my sister , grandma , aunt . We ordered a fish fa la with 2 fishes extra trader no cheese with a extra large fries and a extra large. Drink and they put cheese , 1fishes , NO tarter sauce and charge us extra for extra large drinks and fries and for 2 fishes and extra tarter sauce and I oder two of them and got it both wrong the size of the drink cup they gave us was A KIDS I mean it was those small little cups that is not plastic but like the cardboard cups that's white not clear and has a m in yellow on it yea that's what they gave us and they didn't give us any of the monopoly stickers were to post to get and I oder 20 peace chicken nuggets and medium fries and drink and ranch sauce they gave me 3 I mean THREE chicken nuggets. And charged me for the 20 and Mt fries they where COLD . Oh and my sister's she oder the big Mac and inside was a paper that said that's why your big like what the heck never once will I go there again with how mean and charge you for prices u wanted and give u WRONG things oh and there bathroom oh hunny no there was lerget pee all on there floor never once will I go there again and when I ask to talk to the manager the worker said oh she ain't here like bruh and they didn't even give me my money back or nothing. The workers are so mean food nasty
  • HW
    Hunter Wilmoth
    Nov 9, 2025
    2.0
    There is a very high chance that your order will be incorrect with this McDonald's location. I have purchased from this location 8 times, 6 of those 8 times my order has been incorrect. Of those 6 times 3 of them have been major meal items missing. Check your bag before you leave this location.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 1019 Randolph St, Thomasville, NC?

McDonald's is open from 5:00 AM to 1:00 AM most days, with closing times varying to 12:00 AM on Thursday through Saturday and 11:30 PM for delivery on most days.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's location offers drive-thru service with hours from 5:00 AM to 1:00 AM or midnight depending on the day.