Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff and poor management, leading to negative experiences.
Food Quality
Many reviews mentioned subpar food quality, including cold and improperly prepared items.
Order Accuracy
Numerous customers experienced issues with incorrect orders, often requiring them to return for corrections.
Drive-Thru Experience
The drive-thru service was often criticized for long wait times and inefficiencies.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
VG
Vanessa Garris
3 days ago
1.0
Dont leave without checking and opening every single item including opening all the trays and inspecting everything before you leave or you'll be highly pissed. They dont care what you get, you get what they give you no matter what's on your mobile order or the receipt. I got a wet sausage patty instead of bacon, the eggs look disgusting even for their standards, and the biscuit got smashed at some point. The only thing edible was the hotcakes. Don't even bother trying to call them because they don't get paid enough to care. No one wants to bring all the food back up there and wait for more food that's probably gonna get something done to it. I'll just not waste anymore money here
DB
Destiny Bumbrey
Nov 16, 2025
1.0
First time going to this McDonald’s experience was not how I expected … I ordered a medium caramel ice coffee it was SO NASTY ! It wasn’t sweet at all not even alittle bit tasted like the bottom of the coffee pot ! I will never go back again !
HB
Haydee Bravo
Nov 10, 2025
1.0
I came in ordered two frappes, waited almost 20 minutes and while waiting there the whole time the manager was yelling and mocking his cook employees. Telling another girl who just laughed that he would fire the cook if it was up to him. Completely unprofessional. Oh and my frappes were half empty. I will be contacting corporate. That is not how you lead and certainly not how to retain clients! Worst excuse for a human let alone leader.
SR
Summer Ritter
Nov 9, 2025
1.0
Bro everything there is horbile before they got my whole oder wrong I mean COMPLETELY WRONG! I will never ever come back there ! I went there with 4 people me , my sister , grandma , aunt . We ordered a fish fa la with 2 fishes extra trader no cheese with a extra large fries and a extra large. Drink and they put cheese , 1fishes , NO tarter sauce and charge us extra for extra large drinks and fries and for 2 fishes and extra tarter sauce and I oder two of them and got it both wrong the size of the drink cup they gave us was A KIDS I mean it was those small little cups that is not plastic but like the cardboard cups that's white not clear and has a m in yellow on it yea that's what they gave us and they didn't give us any of the monopoly stickers were to post to get and I oder 20 peace chicken nuggets and medium fries and drink and ranch sauce they gave me 3 I mean THREE chicken nuggets. And charged me for the 20 and Mt fries they where COLD . Oh and my sister's she oder the big Mac and inside was a paper that said that's why your big like what the heck never once will I go there again with how mean and charge you for prices u wanted and give u WRONG things oh and there bathroom oh hunny no there was lerget pee all on there floor never once will I go there again and when I ask to talk to the manager the worker said oh she ain't here like bruh and they didn't even give me my money back or nothing. The workers are so mean food nasty
HW
Hunter Wilmoth
Nov 9, 2025
2.0
There is a very high chance that your order will be incorrect with this McDonald's location. I have purchased from this location 8 times, 6 of those 8 times my order has been incorrect. Of those 6 times 3 of them have been major meal items missing. Check your bag before you leave this location.
What are the opening hours for McDonald's at 1019 Randolph St, Thomasville, NC?
McDonald's is open from 5:00 AM to 1:00 AM most days, with closing times varying to 12:00 AM on Thursday through Saturday and 11:30 PM for delivery on most days.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's location offers drive-thru service with hours from 5:00 AM to 1:00 AM or midnight depending on the day.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, McDonald's at 1019 Randolph St offers delivery and curbside pickup services. You can order online through their delivery website or the McDonald's app.
Which payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I download the McDonald's mobile app for ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided app links.
What types of food and services does McDonald's at this location offer?
This McDonald's serves a variety of fast food including burgers, breakfast items, coffee, and ice cream. Services offered include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What are some nearby places of interest around McDonald's on Randolph St?
Nearby places include Cunningham Baptist Church, Gatti's Pizza, Walgreens, Taco Roos, Wendy's, Burger King, and Planet Fitness, making this area convenient for dining, shopping, fitness, and health needs.
How can customers combine a visit to McDonald's with nearby activities?
Customers can enjoy a meal at McDonald's before or after visiting nearby spots such as Cunningham Baptist Church for services, Planet Fitness for a workout, or Walgreens for pharmacy and convenience needs.
Are there other fast food options near McDonald's at 1019 Randolph St?
Yes, there are several nearby fast food restaurants including Taco Roos, Wendy's, Burger King, and KFC for customers seeking variety.
Is WiFi available at this McDonald's location?
Yes, WiFi service is available at McDonald's on Randolph St for customer convenience.