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McDonald's

3.5
(2487 reviews)

Business Details

1019 Randolph St, Thomasville, NC
27360, United States
(336) 475-9718
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1019 Randolph St, Thomasville, NC
27360, United States

Hours

Reviews

3.5
2,487 reviews
5 stars
860
4 stars
502
3 stars
464
2 stars
222
1 star
439

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly highlighting poor management and lack of accountability.

Food Quality

Many reviews mentioned cold, poorly prepared food, with several customers expressing dissatisfaction with the freshness and taste of their meals.

Management Concerns

Several reviews criticized management for being unhelpful, rude, and creating a negative atmosphere for both employees and customers.

Drive-Thru Experience

The drive-thru was frequently noted as slow, with long wait times and issues with order accuracy.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food quality during certain visits.
  • OO
    Owen
    Feb 4, 2026
    5.0
    Fast and friendly service.
  • TK
    Taneka kennedy
    Jan 13, 2026
    1.0
    Ceased the store manager is a waste of management because his service suck and the whole crew slow and does not honor people time. Terrible management stay away from the nasty infested mice running around place
  • SM
    Sean McElroy
    Dec 20, 2025
    1.0
    Ordered a Vanilla latte. They forgot half the drink.
  • JJ
    Joel Snedeker, Jr
    Dec 6, 2025
    1.0
    They uncharge everything. Order a combo with a soda they charge you for ordering a soda. Add a condiment to a sandwich they charge you for the condiment.
  • MD
    Matthew Davis
    Dec 5, 2025
    1.0
    Everytime I go in there it smells like actual urine. It's always the strongest when the wet floor sign is up so I think it's cause they don't change the mop water

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 1019 Randolph St, Thomasville, NC?

McDonald's is open from 5:00 AM to 1:00 AM most days, with closing times varying to 12:00 AM on Thursday through Saturday and 11:30 PM for delivery on most days.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's location offers drive-thru service with hours from 5:00 AM to 1:00 AM or midnight depending on the day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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