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Bojangles

3.4
(927 reviews)

Business Details

(336) 475-8579

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1030 Randolph Street, Thomasville, NC
27360, United States

Hours

Reviews

3.4
927 reviews
5 stars
334
4 stars
186
3 stars
107
2 stars
74
1 star
226

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Many reviews mentioned issues with food quality, such as overcooked chicken, stale fries, and missing items from orders.

Cleanliness

Several customers noted that the restaurant was dirty and poorly maintained, with overflowing trash bins and unclean dining areas.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising individual employees while others reported rudeness and dismissive behavior.

Availability of Menu Items

Customers often complained about the unavailability of menu items, particularly biscuits, and the lack of timely communication regarding wait times.
  • EW
    E. Ward
    2 days ago
    3.0
    Very Poor Listening Skills: 1st) When I order Light Season on Fries but they always come heavy on seasoning. 2nd) thing is sometimes they’ll give me a biscuit that looks like it broken & tried to put it back together. 3rd) and final thing is if I ask for a light biscuit….I get whatever they feel like giving me *With No Remorse*
  • KC
    Karla Carrera
    Feb 22, 2026
    1.0
    Don’t even waste your time coming here. I placed an online order and they had “no sides” or couldn’t add extra chicken to my order to compensate. Manager was no help. They never “have sides” past 6pm. It’s a chicken place how do you run out of food at 6pm almost every day. If you don’t have the food don’t accept the order or let the customer know ahead of time so they don’t spend the gas going only to say “We don’t have anything fresh request a refund”
  • MC
    Michelle “Lightning” Chriscoe
    Feb 22, 2026
    1.0
    I sat in line for 15 minutes, which is not great but I can deal with that. Only to get to the window and find out there are no biscuits. It would be an additional 8 to 10 minutes for them to get done.
  • JS
    Jeffrey Strickland
    Feb 15, 2026
    1.0
    They should just shut this place down went through the drive thur at 6:50 am and they said they had a late start and wasn't open yet. THEY OPEN AT 6AM. Unreal not the mention everywhere time I've been to this location it take 15 mins to get food. No management no accountability just an all around bad location.
  • LH
    Lisa Hurley
    Feb 8, 2026
    1.0
    This place is so disgusting!!! It needs a manager to get this restaurant in shape or close it down. It's Sunday afternoon at 3:45 and no one is here but us. It's gross, filthy, nasty, food is dry and veggies are so dried out it's horrible!! Who do i need to talk to about getting a FULL refund? It's a shame that the manager who meets at the Lexington office and says she has the cleanest restaurant in her area is so deceived!!! If this is what she refers to as a good, clean restaurant I give up on eating out!!! I can't give it a 0 rating but boy I wished I could!!

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes suitable for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles on weekdays?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday, and until 11:00 PM on Friday and Saturday.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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