Bojangles

3.4
909 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1030 Randolph Street, Thomasville, NC
27360, United States

Hours

Reviews

3.4
909 reviews
5 stars
332
4 stars
185
3 stars
105
2 stars
73
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with long wait times in both drive-thru and dining areas, often leading to frustration.

Food Freshness

Many reviews highlighted issues with food quality, including stale, cold, or overcooked items, and complaints about running out of menu items.

Cleanliness

Several customers noted that the restaurant was dirty, with overflowing trash bins and unkempt dining areas.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly service to rude and unprofessional behavior.

Order Accuracy

Multiple customers experienced issues with incorrect orders, missing items, and poor communication regarding menu availability.
  • CH
    Corinna Howell
    Jan 4, 2026
    1.0
    I blame myself this time because after mt last experience I should not have patronized this joint again. I went in and ordered a 12 piece supreme. I got home and there was only 9 in the box and they were obviously really old. Went back and asked for 12 fresh pieces. They were fresher but no where near fresh. The girl that brought them out to my car had a nasty nasty stank attitude. If I'm paying right at $40 for a "meal", the least you can do is YOUR JOB! You chose your profession, take pride in serving the public.
  • GG
    GoodMfVibes
    Jan 1, 2026
    1.0
    Poor quality of service. They had me wait in line for 15 minutes just to tell me to go around the line again and order because the speaker wasn’t working.
  • CM
    Christelle Marsh
    Dec 31, 2025
    2.0
    New years eve supper from Bojangles in Thomasville, NC was a bad idea. The chicken was perhaps Bo-time fresh 8 hours ago. It was so dry it wasn't edible. Staff were bored and standing around ready to go celebrate new years eve. Just close the store and let your staff go play instead of serving food this dry and old. Family size sides were barely enough for 2 people to get a bite, nevermind a meal. This is my first bad experience at this location so hopefully they will be back on their game by January 2nd!
  • LS
    Laurence Augustson (Smiley)
    Dec 29, 2025
    1.0
    Went there Today It's Very Nasty Outside and It's Too many Young People Working there. Back of the Restaurant is Very Dirty Filthy Restrooms Wouldnt Write a book about it.
  • CC
    Caryn
    Dec 23, 2025
    1.0
    My dad bought an 8 piece with biscuits and asked for an UNSWEET iced tea TWICE. The tea was sweet, the chicken was SMALL, and the pieces were weirdly shaped. There was only one breast and the rest were thighs and legs. They did not taste spicy. The pinto beans were super salty. My mom found a piece of foil in her biscuit. So incompetent.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes suitable for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles on weekdays?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday, and until 11:00 PM on Friday and Saturday.