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Arby's

3.8
(984 reviews)

Business Details

1126 Randolph St, Thomasville, NC
27360, United States
(336) 475-4766

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1126 Randolph St, Thomasville, NC
27360, United States

Hours

Reviews

3.8
984 reviews
5 stars
426
4 stars
245
3 stars
150
2 stars
60
1 star
103

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.

Customer Service

Service quality varied significantly; some customers highlighted friendly and attentive staff, while others experienced rudeness and indifference.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary conditions.

Order Accuracy

Many reviews mentioned issues with incorrect orders or missing items, leading to customer dissatisfaction.

Long Wait Times

Several customers noted long wait times in both the drive-thru and dining areas, impacting their overall experience.
  • LB
    lee barrett
    Dec 16, 2025
    5.0
    Great food anytime of day
  • LS
    Lil Sissy
    Dec 2, 2025
    5.0
    Customer service was wonderful! Food came out quickly, was both hot and delicious. Thanks for a great lunch😊
  • EA
    Ed Acevedo
    Oct 31, 2025
    2.0
    Interior was very very dirty. Floor around the dining area was covered in dirt / debris / food remnants. As well as the kitchen floor visible from the customer counter.
  • HE
    HotRod English
    Oct 14, 2025
    5.0
    Went through the drive through to try the new loaded Italian sub. It was great may get another 1 tomorrow
  • MM
    Michael Malloy
    Sep 12, 2025
    1.0
    I literally got turned away from the restaurant at 7:53 pm because she said the dine-in was closed. Why is the place closed to eat in customer's before 8pm on a Friday night?

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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