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Arby's

4.1
(533 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
486 Nc Highway 16, Taylorsville, NC
28681, United States

Hours

Reviews

4.1
533 reviews
5 stars
274
4 stars
140
3 stars
65
2 stars
17
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, noting both friendly staff and rude interactions.

Food Consistency

There are frequent complaints about food quality, including cold items, incorrect orders, and smaller portion sizes.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others reported dirty tables and unsanitary conditions.

Wait Times

Many customers expressed frustration with long wait times, both in-store and at the drive-thru.

Pricing

Several reviews mentioned that the prices are perceived as high for the quality of food received.
  • MC
    Mike Cannizzaro
    Jan 19, 2026
    4.0
    Clean and empty. My experience was great it was all hot and fresh and I was in just after supper hours. (7:30 pm) . Low level music could be heard . No rap and no hard rap either
  • SS
    Stephanie
    Jan 13, 2026
    5.0
    I stopped by around 6pm tonight (January 13th) and I have to say not only was the food exceptional the service was wonderful as well. The younger white male taking my order was super nice and even told me about the deals arbys had on the sliders (3 for 5 dollars). I wish all employees were this helpful and pleasant! Found out today his name is Will! Thank you so much Will!
  • TD
    T D
    Jan 13, 2026
    5.0
    The box deal is great. Best consistent, fast food in town, in my opinion. Even though we waited awhile, because it was busy, the food was warm still by the time we got it home.
  • DS
    DustinMagen StoneHowell
    Dec 21, 2025
    1.0
    Been eating Arby’s all my life and have seen a slow decline over time. Wait times are long. Things forgotten but tonight’s the worst. Got home and my roast beef sandwhiches seemed smaller than usual. All four of my fries were half filled and cold. Absolutely disappointing. I wouldn’t suggest anyone to go to this location. Not sure if it’s a this location or corporate telling them to skimp on food to improve profit but absolutely infuriating.
  • SR
    Sherry R
    Dec 14, 2025
    1.0
    Ordered a jamocha shake and all I got was a vanilla shake with whipped cream. No coffee flavor, no chocolate flavor, just plain disgusting vanilla with whipped cream. I told her and she said ,"that's what is it, we don't add chocolate to it or coffee". Then in my opinion it should just be called a vanilla shake. Stop cheating people! Stop calling it Jamocha shake when it ain't got nothing but vanilla ice cream! It's disgusting.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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