Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported long wait times for food, especially in the drive-thru, with some experiencing delays even when few customers were present.
Food Quality
There were mixed reviews about food quality, with some customers praising the freshness and taste, while others complained about cold, stale, or improperly prepared items.
Staff Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff, although there were also instances of rude service reported.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, or food not matching what was ordered.
DS
DustinMagen StoneHowell
Dec 21, 2025
1.0
Been eating Arby’s all my life and have seen a slow decline over time. Wait times are long. Things forgotten but tonight’s the worst. Got home and my roast beef sandwhiches seemed smaller than usual. All four of my fries were half filled and cold. Absolutely disappointing. I wouldn’t suggest anyone to go to this location. Not sure if it’s a this location or corporate telling them to skimp on food to improve profit but absolutely infuriating.
SR
Sherry R
Dec 14, 2025
1.0
Ordered a jamocha shake and all I got was a vanilla shake with whipped cream. No coffee flavor, no chocolate flavor, just plain disgusting vanilla with whipped cream. I told her and she said ,"that's what is it, we don't add chocolate to it or coffee". Then in my opinion it should just be called a vanilla shake. Stop cheating people! Stop calling it Jamocha shake when it ain't got nothing but vanilla ice cream! It's disgusting.
AC
Ad Clanton
Dec 3, 2025
1.0
I went in here to order a roast beef sandwich and they said it would take 40 Minutes to an hour to make. How does this happen ?
KD
Kevin Donovan
Nov 7, 2025
1.0
One car ahead of me in drive thru..took 15 minutes to get there order .I pull up to window dirty people who obviously didn't bathe today ..slow and it took 10 more minutes for my order total time in drive thru 25 minutes ...love some Arby's but damn y'all have to work a little faster lunch breaks are only 30 minutes I've worked in food it takes at most if you have to cook it chicken for 4 minutes no reason acceptable for that long of wait ever
WW
Wanda W.Bryant
Oct 31, 2025
5.0
I can't complain about the food or the staff here.Very nice workers and very quick with getting your order to your.