At Wendy’s in Sylva, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Sylva, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported long wait times at the drive-thru and for mobile orders, often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, with customers receiving wrong items or missing components.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed hot and fresh meals, others received cold or stale food.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or dismissive behavior.
Cleanliness
Several reviews mentioned the need for improved cleanliness, particularly in the bathrooms and dining area.
SW
Susan “Grammy” Wright
Dec 6, 2025
5.0
I just wanted to say good job to the 2 gentleman working last night 12/5/2025 they where very nice 🙂 and it was just the 2 off them working the whole store and sorry about people behind me in drive thru u 2 where doing great job and keeping piece and still smiling at the rude people u 2 handled it better then I would have and I am in my 60 great job keep up good work you deserve a raise gentleman and also my food was hot and fresh thank you again GOD BLESS THANK YOU
TT
TKinNC
Nov 18, 2025
5.0
Dog friendly outdoor eating, chicken wrap is huge!
Bathrooms need attention.
AA
Aradia
Nov 17, 2025
1.0
I’m not that type of person to write reviews on places because mistakes happen, I used to work in food so I get it. But, the past maybe 4-5 times I’ve ordered from here my order was either wrong, missing items, bread is stale and crunchy or my fries are bad. I just think it’s a bit ridiculous and I genuinely think these workers need to get it together
KK
Keith
Nov 15, 2025
5.0
Maaan! You can't beat a traditional frosty!
SJ
Shawn Cox jr
Nov 9, 2025
1.0
Took 20 minutes to get food, there were only 2 other people there who also had to wait. Insanely rude, dirty, and after all the waiting the food was cold