Wendy's

3.6
800 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Sylva, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Sylva, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
353 E. Main St, Sylva, NC
28779, United States

Hours

Reviews

3.6
800 reviews
5 stars
291
4 stars
205
3 stars
119
2 stars
64
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and for mobile orders, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Several customers complained about cold or stale food, with some mentioning specific issues like hair in food or poorly prepared items.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with multiple instances of negative interactions reported.

Cleanliness

While some customers noted cleanliness, others pointed out issues with the state of the bathrooms and overall restaurant environment.
  • TN
    Tami Kay Williams Watson (TK IN NC)
    5 days ago
    5.0
    Dog friendly outdoor eating, chicken wrap is huge! Bathrooms need attention.
  • AA
    Aradia
    6 days ago
    1.0
    I’m not that type of person to write reviews on places because mistakes happen, I used to work in food so I get it. But, the past maybe 4-5 times I’ve ordered from here my order was either wrong, missing items, bread is stale and crunchy or my fries are bad. I just think it’s a bit ridiculous and I genuinely think these workers need to get it together
  • KK
    Keith
    Nov 15, 2025
    5.0
    Maaan! You can't beat a traditional frosty!
  • SJ
    Shawn Cox jr
    Nov 9, 2025
    1.0
    Took 20 minutes to get food, there were only 2 other people there who also had to wait. Insanely rude, dirty, and after all the waiting the food was cold
  • FR
    Falon Renee
    Oct 26, 2025
    1.0
    I ordered through the mobile app before arriving, and I ended up waiting for 30 minutes after they told us to pull over and park (In a drive-through, even though I pre-ordered), and got cold food and a melted Frosty, also had to turn around and get the drink they forgot.

Frequently Asked Questions About Wendy's

Is 26 Sylva Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.