Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
635 reviews
5 stars
251
4 stars
146
3 stars
92
2 stars
36
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude staff, slow service, and incorrect orders, leading to a negative dining experience.
Ice Cream Availability
Many reviews highlighted that the location often runs out of ice cream, which is a core offering of the business.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
Food Quality
While some customers enjoyed the food, many expressed disappointment with cold or poorly prepared meals.
Positive Staff Interactions
Despite the negative feedback, there were instances of positive interactions with friendly staff that improved some customers' experiences.
- RMRamon MalnatiDec 30, 20251.0Took long just to be soggy and forget the sauce. Just got other food instead. Wasn’t worth it.
- RSRach SSep 13, 20255.0Ice cream was nice and creamy
- TGTristen GrangerSep 12, 20251.0They are a ice cream fast food spot and they don't serve ice cream at 8:00.
- JHJ. H.Sep 11, 20251.0Very dirty! Nothing looked clean. They locked the doors without any notification during normal business hours. Only the drive thru was open.
- JLJoseph LongJul 30, 20253.0Good employees, just no ice cream when we visited.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Sylva, NC offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Sylva?
They are open every day from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Sylva have facilities for families with children?
Yes, they provide booster seats, high chairs, are family-friendly, and welcome children.
Is there seating available if I want to dine inside Dairy Queen Grill & Chill?
Yes, the location offers seating for customers.
Does the Dairy Queen Grill & Chill location in Sylva offer drive-thru service?
Yes, they have a drive-thru service available for convenient pickup.
How can I place an order for pickup at Dairy Queen Grill & Chill in Sylva?
You can order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/42843/.
Is Dairy Queen Grill & Chill in Sylva wheelchair accessible?
Yes, the location is wheelchair accessible and includes restrooms.
What nearby places can help me find Dairy Queen Grill & Chill in Sylva?
Nearby places like Southeast Energy 140, Shell gas station, and Zaxby's restaurant can help you identify the area around Dairy Queen Grill & Chill at 200 E Main St.
Are there any dining options near Dairy Queen Grill & Chill in Sylva to check out before or after your visit?
Yes, nearby dining options include Zaxby's for chicken meals, K and M Seafood Market and Grill for seafood, and Little Caesars Pizza for pizza.
Can I combine errands with my visit to Dairy Queen Grill & Chill using nearby facilities?
Yes, you can combine your visit with errands at nearby places like Blanton's Tax Service for financial services, Mantz Tire Supercenter for automotive needs, or Ted's Laundromat for laundry services.