Domino's Pizza

Reviews

• DW

  damien west

  2 days ago
  1.0
  I would normally leave a positive review, as this Domino’s usually does well, but tonight was a completely different experience. I placed an order through Doordash for Dominos Pizza with the correct address clearly entered (Noble Hall at WCU/ 554 Central Drive, I have screenshots below confirming this). After waiting about 30 minutes outside, I saw a Dominos car drive by but never stopped. I called the store and was told my order was on the way. Another 20 minutes later, I received a notification saying my order was delivered despite never seeing or speaking to a driver. When I called back, I was put directly on the phone with the driver from the manager. He told me the address “didn’t exist” (this fake address being Central Creek Drive, which is not a real address anywhere nearby) and that he instead dropped the food off at a random dorm building because that’s “typically what people mean” when that address is put in. No attempt was made to call or verify the address, and no photo or confirmation of delivery was provided. The situation was made worse by the manager’s response. Rather than addressing the issue, she dismissed my concerns and insisted the address was incorrect, despite evidence to the contrary, and ended the call by asking if I wanted to cancel the order that had already been listed as complete. Delivering food to a random location without verification is unacceptable. I hope this location improves its delivery process and customer service, because this experience was extremely disappointing. I will also be escalating this issue to corporate due to the poor service and delivery shown on the side of the staff and manager. Also even if the address issue originated from a third party service like DoorDash, choosing to deliver the order to a random location instead of verifying the correct address is still unacceptable and is my biggest issue with this whole situation.
• BM

  Billy McKenzie

  Apr 1, 2026
  1.0
  Ordered a pizza to the motel, was told it would be here in 25-30 minutes, after waiting on the phone to check on it 2 hrs later after a 15-20 hold I was told ... by the Manager Autumn that shed have to recharge my card that some put it as pick up even though I asked for a delivery receipt for my company... I asked for her Manager Justin Martin to call me me tomorrow to discuss, she said he would call when he got back to work n hung up on me... So Thank you for letting me eat outta a vending machine tonight... !!!! BTW why was a dominoes delivery person at this motel after I asked about my order. But you had to recharge my card??? Very odd n missed out on a good tip... You could have called after two hrs..just a suggestion... Won't order from you again.
• BJ

  Brad Jessee

  Mar 30, 2026
  5.0
  Great service and food for the price.
• DA

  Daniel Alonzo

  Mar 26, 2026
  5.0
  Full of young hard workers that seem to know how to do their job quick and remain clean. Great for delivery (ordered ahead of time while construction work) and pick up orders made simple.
• HJ

  hailey jocoy

  Jan 28, 2026
  1.0
  If I could leave a review with no stars that would be the case. They told me they will not make a new pizza when I called and waited on the phone for 5 minutes for them to answer to tell me no right after placing the order? Justin, the lazy general manager does not care about maximizing sales to make any customer happy. 3.3 STAR FOR A REASON‼️‼️‼️

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