Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly during busy hours.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold fries, incorrect items, and overall dissatisfaction with the freshness of the food.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, particularly from management, which negatively impacted their experience.
Cleanliness Concerns
There were multiple mentions of unsanitary conditions in the restaurant, including dirty tables and floors, which contributed to a negative dining experience.
Positive Experiences
Despite the issues, some customers praised the friendly service from certain staff members and enjoyed specific menu items when they were prepared correctly.
MS
Matthew Steigmeier
Feb 15, 2026
1.0
They got my order completely wrong. AND I was the only customer in sight. I guess it's my fault for expecting some level of competency from McDonald's. I wouldn't have made a review if the burger was at least good, but it isn't. It's cold
BW
Brittney White
Feb 14, 2026
1.0
Didn’t get their name but they were working the drive thru yesterday on feb 13th around 10:30-11am . We order 2 large Carmel coffee with our food . The boy at the window pass us out only 1 when we reminded him we got 2 he’s response “ unfortunately I can’t rang it up here you have to go back around in the drive thru.” You don’t make your customer do extra for your mistake . you could have taken the card and ran back to the first window and rang us up another coffee …… 😂 so it was obvious he was trying to be difficult . As a manager he needs some training and maybe should be in the back away from customers since he very much lack customer service skills. Oh and he took time to say all that ( because drive thru suppose to be quick why we doing all this talking instead of you going to rang up my other drank yall FORGOT) and gave us no straws . We had to go to Burger King
LH
Lauri Hunsinger
Feb 10, 2026
1.0
Don't bother using their app with this store. When they screw up, the process to get a refund is impossible! They'd rather blame their delivery service when the restaurant clearly put "2 of 2 bags" and left out the 3rd altogether, an entire happy meal!! For context 1 bag was just the drinks and condiments, the 2nd bag contained the nuggets, 2 hamburger meal, quarter pounder and fries. All I asked was to be refunded for my daughter's Happy Meal that was never received and here I am 2 days later still going back and forth with their customer service because I ordered through their app! Customer service wants to blame Door Dash and not the store. It is not worth the hassle! I never have this much trouble using Taco Bell or Burger King delivery. If they forget something, they adjust the charge the same day!
CR
Curtis Royal
Jan 23, 2026
2.0
We've eaten at this McDonald's multiple times and we like using the mobile app because that's what McDonald's promotes but every time we come to this McDonald's whether they are busy or not they still ask us to pull to a parking spot and wait on our food
IH
Isaac Hopper
Jan 19, 2026
1.0
I got a big Mac and two cheese burgers. The big Mac bun was literally torn in half and gone. BOTH cheese burgers had onions smashed into the top of the bun and none actually in the sandwich. Lets be honest, the quality bar is set low for McDonald's but to mess up each item is impressively stupid.
What are the operating hours of McDonald's in Swansboro, NC?
McDonald's in Swansboro operates 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery service?
Yes, delivery is available 24/7 through McDonald's delivery website or app.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru at this location is open 24 hours every day.
What payment options does McDonald's in Swansboro accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I place an order using the McDonald's mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android.
Does McDonald's offer curbside pickup at this location?
Yes, curbside pickup is available as one of the pickup and delivery services.
What services are offered at McDonald's in Swansboro?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby restaurants can I visit for different cuisines around McDonald's?
Nearby restaurants include Jordan's Smokehouse and Seafood for barbecue and seafood, Burrito Shak for Mexican fast food, Pizza Forno for pizza, and Bamboo Asian House for Asian and Japanese cuisine.
Are there transportation or vehicle rental options near McDonald's in Swansboro?
Yes, nearby you can find Budget Truck Rental and Graceland Portable Buildings offering car rental services, which can be convenient if you're traveling and want to visit McDonald's.
What nearby facilities or places can customers check out before or after visiting McDonald's?
Customers might visit Swansboro Animal Hospital Emergency and Trauma Center if needed, or stop by Speedway gas station for fuel or convenience items before or after their meal.
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