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McDonald's

3.5
(1158 reviews)

Business Details

905 W Corbett Street, Swansboro, NC
28584, United States
(910) 325-1273
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
905 W Corbett Street, Swansboro, NC
28584, United States

Hours

Reviews

3.5
1,158 reviews
5 stars
432
4 stars
232
3 stars
215
2 stars
86
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly during busy hours.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold fries, incorrect items, and overall dissatisfaction with the freshness of the food.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, particularly from management, which negatively impacted their experience.

Cleanliness Concerns

There were multiple mentions of unsanitary conditions in the restaurant, including dirty tables and floors, which contributed to a negative dining experience.

Positive Experiences

Despite the issues, some customers praised the friendly service from certain staff members and enjoyed specific menu items when they were prepared correctly.
  • MS
    Matthew Steigmeier
    Feb 15, 2026
    1.0
    They got my order completely wrong. AND I was the only customer in sight. I guess it's my fault for expecting some level of competency from McDonald's. I wouldn't have made a review if the burger was at least good, but it isn't. It's cold
  • BW
    Brittney White
    Feb 14, 2026
    1.0
    Didn’t get their name but they were working the drive thru yesterday on feb 13th around 10:30-11am . We order 2 large Carmel coffee with our food . The boy at the window pass us out only 1 when we reminded him we got 2 he’s response “ unfortunately I can’t rang it up here you have to go back around in the drive thru.” You don’t make your customer do extra for your mistake . you could have taken the card and ran back to the first window and rang us up another coffee …… 😂 so it was obvious he was trying to be difficult . As a manager he needs some training and maybe should be in the back away from customers since he very much lack customer service skills. Oh and he took time to say all that ( because drive thru suppose to be quick why we doing all this talking instead of you going to rang up my other drank yall FORGOT) and gave us no straws . We had to go to Burger King
  • LH
    Lauri Hunsinger
    Feb 10, 2026
    1.0
    Don't bother using their app with this store. When they screw up, the process to get a refund is impossible! They'd rather blame their delivery service when the restaurant clearly put "2 of 2 bags" and left out the 3rd altogether, an entire happy meal!! For context 1 bag was just the drinks and condiments, the 2nd bag contained the nuggets, 2 hamburger meal, quarter pounder and fries. All I asked was to be refunded for my daughter's Happy Meal that was never received and here I am 2 days later still going back and forth with their customer service because I ordered through their app! Customer service wants to blame Door Dash and not the store. It is not worth the hassle! I never have this much trouble using Taco Bell or Burger King delivery. If they forget something, they adjust the charge the same day!
  • CR
    Curtis Royal
    Jan 23, 2026
    2.0
    We've eaten at this McDonald's multiple times and we like using the mobile app because that's what McDonald's promotes but every time we come to this McDonald's whether they are busy or not they still ask us to pull to a parking spot and wait on our food
  • IH
    Isaac Hopper
    Jan 19, 2026
    1.0
    I got a big Mac and two cheese burgers. The big Mac bun was literally torn in half and gone. BOTH cheese burgers had onions smashed into the top of the bun and none actually in the sandwich. Lets be honest, the quality bar is set low for McDonald's but to mess up each item is impressively stupid.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Swansboro, NC?

McDonald's in Swansboro operates 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, delivery is available 24/7 through McDonald's delivery website or app.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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