Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.1
734 reviews
5 stars
255
4 stars
102
3 stars
69
2 stars
62
1 star
246
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.
Food Quality
Many reviews highlighted poor food quality, including overcooked items, incorrect orders, and unsatisfactory taste.
Cleanliness
Several customers noted that the restaurant was dirty, both inside and outside, contributing to a negative dining experience.
Positive Staff Interactions
Despite the overall negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
BT
Brandy Turner
Feb 22, 2026
4.0
The lady int there working Def deserves a raise cause she wa the only one to show today for work and was trying to do it all on her own I was in there over 25 waiting but she got it done 👍 It just sad she had to do it by herself
AW
Aidan Winstead
Feb 21, 2026
1.0
4 cars drove through the drive thru without even having their order taken, me included. I was in the line for over 20 minutes and nobody even had their order taken… this is ridiculous and this place needs to have a serious management / staff change because this isn’t just the first time I’ve had problems here.
ST
Shawn Thomas
Feb 14, 2026
1.0
Got 2 chicken strip baskets and 2 blizzards. Mobile order, took 20 minutes to give me untoasted bread and fries that would have been crispier if they were microwaved IN a bowl of water. the chicken and the blizzards were fine. Girl behind the counter literally could not care less about anything especially the line/lobby. Lobby was dirty (just to add on) with a plug in heater and a propane heater. Just generally bad.
MM
Melanie Mueller
Feb 6, 2026
1.0
Burnt hotdog, mostly cooked shrimp. Ordered bacon double cheeseburger, got single patty no bacon. Only 2 other customers in store, husband went up to request correction, employee walked past 5-6 times completely ignoring him standing at counter with food in his hand. Finally got other employees attention. Got the whole...were short staffed, she's in training spiel. Then was told rather rudely" i need you to go sit down, I'll fix it in a minute, I don't need you standing at the counter waiting: manager seems more intent on schooling the customers about what they can and can't substitute than actually training the new employee. Dont waste your time. While writing this, we're still waiting for corrected order. Ridiculous @
KH
Kelly Harper
Feb 6, 2026
1.0
If I could I'd give no star the employees were so incompetent would not give me my tender that was missing in box but no surprise they didnt count correctly. Would not answer phone to even ask about what they could do so had to drive all the way back for nothing. Also sweet tea was not sweet like I ordered and had to wait for employee to make it when should of been ready they were not busy. Save your money for something better they will waste your time with excuses
What are the operating hours for Dairy Queen Grill & Chill in Swansboro?
The restaurant is open from 11:00 AM to 9:00 PM Monday through Saturday, and from 12:00 PM to 9:00 PM on Sunday.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it features a drive-thru as well as outdoor seating areas for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the location welcomes families and is good for kids, providing seating and amenities accordingly.
What convenience does the Dairy Queen app provide for customers?
Customers can download the Dairy Queen app for exclusive deals and mobile ordering and rewards.
Where is Dairy Queen Grill & Chill located in Swansboro?
It is located at 709 W Corbett Ave, Swansboro, NC 28584-8453, USA.
How can I place an order online for Dairy Queen Grill & Chill in Swansboro?
You can place an order online for pickup by visiting https://www.dairyqueen.com/en-us/order/pickup/n/41143/.
What nearby fast food options are available around Dairy Queen Grill & Chill?
Nearby fast food options include another Dairy Queen, Subway sandwich shop, and Hardee's burger restaurant.
What nearby services can customers access close to Dairy Queen Grill & Chill in Swansboro?
Customers can find nearby services such as Exxon gas station, Handy Mart convenience store, Walgreens pharmacy, and Piggly Wiggly supermarket.
Are there nearby attractions or amenities people could visit before or after dining at Dairy Queen Grill & Chill?
Yes, visitors might enjoy local beauty and wellness spots like Lavender Cove Salon, Coastal Tan, Swansboro Health and Fitness gym, or the Swansboro Area Chamber of Commerce community center nearby.
Brand Certified Facts from Dairy Queen Grill & Chill
Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: