Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.1
726 reviews
5 stars
249
4 stars
102
3 stars
70
2 stars
62
1 star
243
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unprofessional behavior from staff, with several instances of poor customer service and long wait times.
Food Quality
Numerous complaints about food quality, including cold or improperly cooked items, and issues with incorrect orders.
Cleanliness
Customers frequently noted that the establishment was dirty, both inside and outside, raising concerns about sanitation.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and the quality of ice cream products.
Management Issues
Several reviews highlighted a lack of effective management, with complaints about staff behavior and inadequate responses to customer concerns.
- EMEloy Mayora3 days ago1.0they take hella long for my food to be ready even tho there was no one there. Also the food tasted like shit and there was a gooey white substance on my toast.
- KDKimberly DenkeNov 15, 20251.0They closed over an hour early and were extremely rude. Not coming back period.
- GDGo Sun DevilsNov 15, 20251.0I came here today and the food was terrible. The fries were way too salty and not crispy at all. They tasted terrible. The chili cheese dog was terrible too. The bun was stale, the chili and the hot dog wiener was not freshly cooked either. I'm avoiding this place for now on.
- KGKyle GroomNov 14, 20251.0I order from Uber got the tenders with gravy and no gravy. Not to mention i went couple times before at this location and went to drive thru and was going to order it. They kept telling me we have no gravy. So im done with this location. Never had problems with other dairy queens in texas cause gravy is the thing down there. Also want to say is that coming back with a response saying hope yall give us another chance. Negative once I leave a comment on reviews like golden corral. We haven't went back there. Also other restaurants as well. I did a bad review on a apartment they literally ask me to call them so I did and we work out a deal so I thats the only way for me. Not just say hey sorry you had bad time with us hope you give us another chance. Ummm no!
- RCRonald ChildressOct 22, 20251.0I have despised this location for a while decided to revisit and give it a shot. Nothing changed and will not be going back ever again. I pulled into the drive through with no one else in the establishment but employees. Asked a question about customizing and order and received a half hearted response not even applicable to my question. Employees seemed like they were being punished by being there by tone and attitudes. Pulled up to the window paid and was asked to park and they would bring the food. 20 minutes go by I watch from the car employees talking laughing and dancing around and one even playing the connect 4 game in the dining area. After 25 minutes walked in and asked for a refund and was asked what didn't I receive on my order. I stated none of it. Cashier apologized while the other employees rolled their eyes and paraded around aimlessly. Finally after 2 attempts I was refunded. I made the mistake of coming back after terrible service/experience. Will not make that mistake a 3rd time.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill in Swansboro specialize in?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature Blizzard® Treats, Grillburgers®, chicken strip baskets, and shakes & malts.
What are the operating hours for Dairy Queen Grill & Chill in Swansboro?
The restaurant is open from 11:00 AM to 9:00 PM Monday through Saturday, and from 12:00 PM to 9:00 PM on Sunday.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it features a drive-thru as well as outdoor seating areas for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the location welcomes families and is good for kids, providing seating and amenities accordingly.
What convenience does the Dairy Queen app provide for customers?
Customers can download the Dairy Queen app for exclusive deals and mobile ordering and rewards.
Where is Dairy Queen Grill & Chill located in Swansboro?
It is located at 709 W Corbett Ave, Swansboro, NC 28584-8453, USA.
How can I place an order online for Dairy Queen Grill & Chill in Swansboro?
You can place an order online for pickup by visiting https://www.dairyqueen.com/en-us/order/pickup/n/41143/.
What nearby fast food options are available around Dairy Queen Grill & Chill?
Nearby fast food options include another Dairy Queen, Subway sandwich shop, and Hardee's burger restaurant.
What nearby services can customers access close to Dairy Queen Grill & Chill in Swansboro?
Customers can find nearby services such as Exxon gas station, Handy Mart convenience store, Walgreens pharmacy, and Piggly Wiggly supermarket.
Are there nearby attractions or amenities people could visit before or after dining at Dairy Queen Grill & Chill?
Yes, visitors might enjoy local beauty and wellness spots like Lavender Cove Salon, Coastal Tan, Swansboro Health and Fitness gym, or the Swansboro Area Chamber of Commerce community center nearby.