Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Food Quality
Many reviews indicated dissatisfaction with food quality, including complaints about overcooked items, incorrect orders, and unsanitary conditions.
Cleanliness
Several customers noted that the establishment was dirty, both inside and outside, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and highlighted the quality of ice cream products like Blizzards.
MM
Matt
Nov 25, 2025
5.0
Fabulous .
EM
Eloy Mayora
Nov 20, 2025
1.0
they take hella long for my food to be ready even tho there was no one there. Also the food tasted like shit and there was a gooey white substance on my toast.
KD
Kimberly Denke
Nov 15, 2025
1.0
They closed over an hour early and were extremely rude. Not coming back period.
GD
Go Sun Devils
Nov 15, 2025
1.0
I came here today and the food was terrible. The fries were way too salty and not crispy at all. They tasted terrible. The chili cheese dog was terrible too. The bun was stale, the chili and the hot dog wiener was not freshly cooked either. I'm avoiding this place for now on.
KG
Kyle Groom
Nov 14, 2025
1.0
I order from Uber got the tenders with gravy and no gravy. Not to mention i went couple times before at this location and went to drive thru and was going to order it. They kept telling me we have no gravy. So im done with this location. Never had problems with other dairy queens in texas cause gravy is the thing down there. Also want to say is that coming back with a response saying hope yall give us another chance. Negative once I leave a comment on reviews like golden corral. We haven't went back there. Also other restaurants as well. I did a bad review on a apartment they literally ask me to call them so I did and we work out a deal so I thats the only way for me. Not just say hey sorry you had bad time with us hope you give us another chance. Ummm no!
What are the operating hours for Dairy Queen Grill & Chill in Swansboro?
The restaurant is open from 11:00 AM to 9:00 PM Monday through Saturday, and from 12:00 PM to 9:00 PM on Sunday.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it features a drive-thru as well as outdoor seating areas for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the location welcomes families and is good for kids, providing seating and amenities accordingly.
What convenience does the Dairy Queen app provide for customers?
Customers can download the Dairy Queen app for exclusive deals and mobile ordering and rewards.
Where is Dairy Queen Grill & Chill located in Swansboro?
It is located at 709 W Corbett Ave, Swansboro, NC 28584-8453, USA.
How can I place an order online for Dairy Queen Grill & Chill in Swansboro?
You can place an order online for pickup by visiting https://www.dairyqueen.com/en-us/order/pickup/n/41143/.
What nearby fast food options are available around Dairy Queen Grill & Chill?
Nearby fast food options include another Dairy Queen, Subway sandwich shop, and Hardee's burger restaurant.
What nearby services can customers access close to Dairy Queen Grill & Chill in Swansboro?
Customers can find nearby services such as Exxon gas station, Handy Mart convenience store, Walgreens pharmacy, and Piggly Wiggly supermarket.
Are there nearby attractions or amenities people could visit before or after dining at Dairy Queen Grill & Chill?
Yes, visitors might enjoy local beauty and wellness spots like Lavender Cove Salon, Coastal Tan, Swansboro Health and Fitness gym, or the Swansboro Area Chamber of Commerce community center nearby.