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Dairy Queen Grill & Chill

3.1
(734 reviews)

Business Details

709 W Corbett Ave, Swansboro, NC
28584-8453, United States
(910) 326-2828
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
709 W Corbett Ave, Swansboro, NC
28584-8453, United States

Hours

Reviews

3.1
734 reviews
5 stars
255
4 stars
102
3 stars
69
2 stars
62
1 star
246

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.

Food Quality

Many reviews highlighted poor food quality, including overcooked items, incorrect orders, and unsatisfactory taste.

Cleanliness

Several customers noted that the restaurant was dirty, both inside and outside, contributing to a negative dining experience.

Positive Staff Interactions

Despite the overall negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • BT
    Brandy Turner
    Feb 22, 2026
    4.0
    The lady int there working Def deserves a raise cause she wa the only one to show today for work and was trying to do it all on her own I was in there over 25 waiting but she got it done 👍 It just sad she had to do it by herself
  • AW
    Aidan Winstead
    Feb 21, 2026
    1.0
    4 cars drove through the drive thru without even having their order taken, me included. I was in the line for over 20 minutes and nobody even had their order taken… this is ridiculous and this place needs to have a serious management / staff change because this isn’t just the first time I’ve had problems here.
  • ST
    Shawn Thomas
    Feb 14, 2026
    1.0
    Got 2 chicken strip baskets and 2 blizzards. Mobile order, took 20 minutes to give me untoasted bread and fries that would have been crispier if they were microwaved IN a bowl of water. the chicken and the blizzards were fine. Girl behind the counter literally could not care less about anything especially the line/lobby. Lobby was dirty (just to add on) with a plug in heater and a propane heater. Just generally bad.
  • MM
    Melanie Mueller
    Feb 6, 2026
    1.0
    Burnt hotdog, mostly cooked shrimp. Ordered bacon double cheeseburger, got single patty no bacon. Only 2 other customers in store, husband went up to request correction, employee walked past 5-6 times completely ignoring him standing at counter with food in his hand. Finally got other employees attention. Got the whole...were short staffed, she's in training spiel. Then was told rather rudely" i need you to go sit down, I'll fix it in a minute, I don't need you standing at the counter waiting: manager seems more intent on schooling the customers about what they can and can't substitute than actually training the new employee. Dont waste your time. While writing this, we're still waiting for corrected order. Ridiculous @
  • KH
    Kelly Harper
    Feb 6, 2026
    1.0
    If I could I'd give no star the employees were so incompetent would not give me my tender that was missing in box but no surprise they didnt count correctly. Would not answer phone to even ask about what they could do so had to drive all the way back for nothing. Also sweet tea was not sweet like I ordered and had to wait for employee to make it when should of been ready they were not busy. Save your money for something better they will waste your time with excuses

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Swansboro specialize in?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature Blizzard® Treats, Grillburgers®, chicken strip baskets, and shakes & malts.

What are the operating hours for Dairy Queen Grill & Chill in Swansboro?

The restaurant is open from 11:00 AM to 9:00 PM Monday through Saturday, and from 12:00 PM to 9:00 PM on Sunday.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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