Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or incorrect items.
Cleanliness
The establishment was often described as dirty, with reports of unsanitary conditions in the dining area and restrooms.
Staff Attitude
Numerous customers noted a lack of friendliness and professionalism among staff, contributing to a negative experience.
Operational Efficiency
The location was criticized for being slow and inefficient, with many customers expressing frustration over extended wait times.
EK
Ed Kirkpatrick
Oct 30, 2025
3.0
Coffee too hot. Had to wait for order.
EC
Elizabeth Collins
Oct 4, 2025
1.0
Absolutely none, they couldn't be bothered, both manager and staff was too busy chatting it up in the back, I had to stand at the register as staff passed by and no one communicated that there was someone at the register.
I don't care for the order yourself screens.
I wasn't asked if I was dinning or taking out, so when I went up to get my food. So as I went to get my food I had to carry bags and drinks all by hand Noone bothered to ask if I needed a tray.
I sat myself down to eat over fried mc chicken that had no taste other then a bit peppery, and my son's chicken nuggets were the same. Talk about feeling awful about the food you feed your child.
The staff and communication were none, it was just horrible. The food was horrible. It was a waste of my money. My son has a dairy and beed allergy so he always ask for nuggets and fries, if he wasnt ao brain washed by McDonald's and the cheep toy I would find a different option for him.
This was a mom and son date and or I would of just made him something at home.
I regret wasting my money and time .
SB
Sharon Brown
Sep 30, 2025
1.0
Bad food, poor service, dirty lobby employees ignoring the lobby customer and focusing only on drive-thru. Food is the poorest quality and the prices are outrageous.
BT
Bradyn Tob
Sep 26, 2025
1.0
I put in a mobile order 10 minutes before I got here and they didn’t end up giving me my order until 30 minutes after I got to the McDonald’s
JB
Jacob Blankenship
Sep 20, 2025
5.0
We stopped by late about 9:45 for a cup of coffee because no one else was open and honestly McDonald's coffee is pretty consistent. The gentleman informed they were short staffed and would have to brew a fresh pot so it may take a minute but was nothing but happy to be of good service. I wish I caught his name. It was whoever is working on September 20 2025 at 9;45 pm. You guys really made our night so much better right before going to put a couple lines in the water.
Thank you again. You rock.
What are the regular business hours for this McDonald's location?
This McDonald's is open daily from 5:30 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available every day from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the McDonald's has a drive-thru open daily from 5:30 AM to 11:00 PM.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on iOS and Android, or order online at https://mcdonalds.smart.link/mjuu1ggdi.
Are there any curbside pickup options available?
Yes, curbside pickup service is available at this McDonald's.
What types of services are offered at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free Wi-Fi.
What nearby places can I visit before or after my meal at McDonald's?
You can visit nearby shops like Vans shoe store or Tsunami Surf Shop for clothing and surf gear, or relax at local spots such as Surf City Fitness gym and Isla Advanced Skincare & Hair spa.
Are there financial services close to McDonald's for convenience?
Yes, nearby financial services include Bank of America ATM, CashPoints® ATM, and LibertyX Bitcoin ATM for your banking and currency exchange needs.
Where can I find other dining options near this McDonald's?
Nearby restaurants include Berserkr BBQ food truck, Camino Real Mexican Restaurant, Michaelangelo's Italian Restaurant, and Shuckin' Shack Oyster Bar for seafood and American cuisine.