Dunkin'

3.7
439 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Surf City, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2770 NC Highway 210 E, Surf City, NC
28445, United States

Hours

Reviews

3.7
439 reviews
5 stars
211
4 stars
73
3 stars
43
2 stars
34
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy, particularly during busy hours.

Staff Attitude

While some reviews praised friendly and helpful staff, others noted dismissive or rude behavior from employees.

Product Consistency

There were mixed reviews regarding the quality and freshness of food and drinks, with some customers receiving incorrect or subpar items.

Cleanliness

Several customers mentioned cleanliness issues, including dirty counters and overflowing trash cans.

Operational Hours

Customers expressed frustration over inconsistent operating hours, with reports of the store not opening or closing earlier than advertised.
  • BC
    Brandy Comer
    Oct 30, 2025
    1.0
    I go here every day, usually it is pretty good, the staff is polite and friendly. Not sure if there are new people or what but I'm still trying to figure out if the croissant I ordered is something I should eat or not. Don't know if I will order anything other than coffee after today. When you don't even melt my cheese it screams "I do not care about the customers or my job." And today the hot coffee I ordered was barely Luke warm. I might just switch to Starbucks. Don't know what is going on here.
  • EC
    Eric Cleckler
    Sep 20, 2025
    2.0
    It takes so long to get a sandwich order here because no one will bring the bags to the pickup counter. Watched my food sit there for 10 minutes before someone finally brought it to the pickup counter. Now the food is barely warm. It’s funny to me how these fast food restaurants rely on young people to run them without proper leadership. They don’t care though because tourists will come no matter what.
  • CC
    ChanMB
    Aug 29, 2025
    1.0
    I stopped going to this location because they seriously do not know how to make a coffee. I wanted one this afternoon and didn’t feel like driving to Hampstead (which is the one I usually go to) and ordered a shaken expresso. Same thing I always get so I know how it’s suppose to look and taste. The first one is the one they give me. Literally looks and taste like a latte. I went back inside to have it remade, which is the second one in the pic. It’s obvious how different they are. Still wasn’t that great but definitely a lot better. I’m just going to have to face the fact that I cannot go to this location because it’s that terrible.
  • TW
    Tom Willoughby
    Aug 20, 2025
    2.0
    7:15am on Tuesday; only 4 trays of bland donuts! WTH?
  • BM
    Blake McKee
    Aug 10, 2025
    4.0
    Food and coffee was great! I did have to wait around 15 minutes for a breakfast wrap but overall a good experience!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Surf City, NC?

Dunkin' in Surf City, NC is open Monday to Sunday from early morning (starting as early as 5:00 AM on some days) until 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.