Customers frequently praised the food for being fresh, flavorful, and delicious, with many highlighting specific dishes like burritos and tacos.
Service Experience
The staff received numerous compliments for being friendly, helpful, and accommodating, although some reviews noted inconsistent service quality.
Cleanliness Issues
Several customers reported cleanliness concerns, particularly regarding the dining area and food preparation areas, which detracted from their overall experience.
Order Accuracy
There were mixed reviews about order accuracy, with some customers experiencing issues with incorrect items or missing components in their orders.
Online Ordering Delays
Multiple reviews indicated significant delays with online orders, leading to frustration among customers who expected quicker service.
TG
Taylor Greene
4 days ago
5.0
Always a great salad.
AC
Alex Corey
6 days ago
5.0
Not sure what this location uses differently than the Wilmington or Hampstead locations for ingredients, but I feel better after eating at the Surf City location.
BO
Brandon Oberkamp
Feb 6, 2026
5.0
Amazing food, we come here a lot. 5 stars specifically for this location, the staff is always so great and happy to help. Not saying the other locations are bad, just this one stands out a bit.
JB
Jesse Bridgers
Jan 24, 2026
1.0
I went there yesterday seeing that they were offering $5 off here entire order. Unfortunate.\nLy my wife chose to order online. When I noticed the $5 was not discounted, i called to speak with management. I was quite rudely informed that it was for in-house purchases only. I don't see why this matters. As it is more convenient for everyone and I left a generous tip (for take out).
We will not be visiting again any time soon.
Burrito Shak serves made from scratch, chef-inspired fresh Mexican cuisine with a laid-back beach vibe.
What are the operating hours of Burrito Shak?
Burrito Shak is open Monday through Saturday from 11:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Burrito Shak offer delivery and takeout services?
Yes, Burrito Shak offers dine-in, takeout, catering, and delivery services.
Is Burrito Shak a family-friendly restaurant?
Yes, Burrito Shak welcomes families and children and has a kid-friendly menu.
Where is Burrito Shak located?
Burrito Shak is located at 2761 NC-210 Unit A, Surf City, NC 28443, near Topsail Beach.
How can I order food online from Burrito Shak?
You can order online through their website or directly via their delivery page at https://order.chownow.com/order/12266/locations/47151.
Are there any nearby grocery stores where I can shop before or after dining at Burrito Shak?
Yes, nearby grocery stores include Publix Grocery Store and Publix Super Market at Arboretum at Surf City, great for shopping convenience around your visit.
What nearby places can I visit for other services near Burrito Shak?
Nearby, you can find services like Supercuts for haircuts, Serenity Nail for beauty treatments, and Surf City Fitness for a workout.
Are there nearby amenities like ATMs or pharmacies close to Burrito Shak?
Yes, there are convenient amenities nearby including Presto! ATM, LibertyX Bitcoin ATM, CVS Pharmacy, and Publix Pharmacy for your needs.
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