Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 30 minutes, especially in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or improperly cooked items, while others praised the freshness.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or inattentive service.
Cleanliness
Several customers noted cleanliness issues, particularly in the restroom and condiment areas.
PM
ProTech Property Maintenance
Feb 22, 2026
1.0
Sat in line for 20 minutes before I had to drive off. Horrible service.
MA
Micah Allen
Feb 19, 2026
1.0
Literally waited 30 minutes in line and in the parking spot waiting on food, while at least 10 cars after me left with their food.. all to have luke warm fries. Horrible, never again.
KK
Kaylah
Feb 17, 2026
1.0
The drive through took an hour just to get our food. So ridiculous worst drive through ever.
BM
Bradley Mitchell
Feb 17, 2026
1.0
My double QP was cold and the meat was raw. I was already driving down the road in a tractor trailer and couldn't go back.
RK
Ruby Kelley
Feb 11, 2026
2.0
I ordered a coffee through drive-thru. It was Stone Cold. My husband went back into the store and the manager was very rude to him. Very very rude to him