McDonald's

3.6
2254 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7105 Ocean Hwy SW, Sunset Beach, NC
28468, United States

Hours

Reviews

3.6
2,254 reviews
5 stars
814
4 stars
495
3 stars
420
2 stars
183
1 star
342

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many noting long wait times and incorrect orders.

Food Quality

Several reviews mentioned issues with food temperature and order accuracy, with complaints about cold or improperly prepared items.

Cleanliness

Multiple customers highlighted unsanitary conditions in the restaurant, including dirty bathrooms and trash in the lobby.

Management Issues

There were complaints about poor management practices, including staff mistreatment and lack of effective leadership.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of food during certain visits.
  • MC
    Matthew Chase
    Jan 4, 2026
    5.0
    Its Mcdonalds food, but the crew was super sweet.
  • TD
    Tiffany Davis
    Jan 4, 2026
    1.0
    The food was hot & fine. However, the workers were in the back cussing loud & taking too long to come to the register. They were having too busy arguing about something. Which was unprofessional & they need better management.
  • MA
    Mr Atlas
    Dec 19, 2025
    5.0
    It's McDonald's at the beach, please look in your bag if not your gonna leave the drive thru without a maple syrup.
  • PW
    P.J. Webb
    Dec 7, 2025
    1.0
    Food so fast they don't even cook it. Both of my burgers were literally raw. I can't post a picture here though. I did add it to photos of this place.
  • SE
    sophie etheridge
    Nov 30, 2025
    1.0
    I’m a delivery driver and I delivered food to Mrs Amy the store manager. I can say she is the absolute rudest person I’ve met and I really feel bad for the workers there. She had to wait an hour for her pizza since I was the only driver and we were slammed. Her pizza was still popping hot. Anyways I got her pizza to her on the dot 60 minutes, and it took her 10 minutes to even come up to the counter and take the pizza. She lied to me and said my manager said the pizza was going to be free and threw the money at me and snatched the pizza complaining as she walked away screaming at me that she shouldn’t have to pay at all since she had to wait 2 hours for her pizza in a lobby full of people. I understand you hate your life for needing to make a living as a McDonald manager but she really needs to learn how to have a nice social interaction and control her emotions.

Frequently Asked Questions About McDonald's

What are McDonald's Sunset Beach's regular operating hours?

McDonald's Sunset Beach is open daily from 5:30 AM to 11:00 PM.

During which hours is the delivery service available at McDonald's Sunset Beach?

Delivery service is available Monday to Friday and Sunday from 6:00 AM to 10:30 PM, and on Saturday from 6:00 AM to 2:30 AM.