Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and poor order accuracy.
Food Temperature
Many reviews mentioned issues with food temperature, with some receiving cold or tepid meals.
Cleanliness
Several customers noted cleanliness issues, particularly in the bathrooms and lobby areas.
Order Accuracy
A significant number of reviews highlighted problems with order accuracy, with many customers receiving incorrect items.
Management Issues
Feedback indicated concerns about management practices, including employee treatment and overall store organization.
AW
Alexander Weicksel
Nov 13, 2025
1.0
Drive through line not moving for 20 minutes, you can hear them laughing and joking through the intercom. Missed items in bag.
HH
H Hayes
Nov 10, 2025
3.0
The food was great... The lady with the blue hair absolutely hates her job and is completely rude and even will roll her eyes at you as if its a hassle to ask for your cup.
Never had to leave a review like this. But put her in the back. Customer service is lacking....
ES
Eve Stephens
Oct 29, 2025
5.0
Great customer service. Food was hot even with a line around the building.
AB
Ann Brown
Oct 28, 2025
3.0
The double cheeseburger was good enough, for the 4.00 price.
AA
Anthony Abbington
Oct 22, 2025
1.0
Rude customer service making sick comments to customers poor poor staff workers poor poor disrespectful people