Wendy's

Reviews

• CP

  CYΞHER X PRIME

  4 days ago
  1.0
  I recently visited the Wendy’s on East Broad Street in Statesville, NC and had a very disappointing experience with my order. I ordered a chicken sandwich and a chicken wrap, and both items were unacceptable. When I bit into the chicken sandwich, it felt like biting into a large piece of gristle or something that was not properly prepared. The texture was extremely tough and unpleasant. The chicken wrap was also undercooked and completely cold when I received it, which made the entire meal very concerning. Food—especially chicken—should always be properly cooked and served hot. The quality of what I received did not meet basic food safety or customer service expectations. I ended up not being able to eat most of the meal. I would appreciate someone looking into this issue and making sure food quality is improved so this doesn’t happen to other customers
• IM

  Imani Moss

  Feb 28, 2026
  3.0
  The food is usually good but lately when I go through the line my food has been cold, dry and nasty.
• AW

  Amy Whitaker

  Feb 7, 2026
  1.0
  Was very disgusted with the drive thru manner at around 930-10pm o'clockish had been doordash for the evening after working my 1st job trying to make some extra cash so stopped in for a quick dinner for my family! Went thru the drive thru to order an the poor girl was having trouble finally placed my order pull around to the windows and pay $34ish dollars later I'm handed my drinks with no straws ok I wait then the girl brings me my bag and shoves the window shut so I wait to let her know I need straws she comes to the window as I ask her for straws she smiles turns around and grabs just 1 I say I have 3 drinks and she just stares at me an smiles like she doesn't understand or I have to pay for my utensils I'm sorry but I paid that amount and you can't even get my order right we had to turn around and go back into the store because they gave us the wrong order on top of us having to wait 8 min for our order
• CC

  Christopher Cockerline

  Feb 4, 2026
  2.0
  Good food but bad for you
• DB

  Danny Boy

  Jan 11, 2026
  1.0
  My wife just came through the drive thru and asked for more BBQ sauce, and instead of being patient, some lady in a wendys hoodie just threw the BBQ sauce at her, said she wasnt paying attention (she was putting food and drink up after it being handed to her) and said "have a goodnight". I've worked in customer service for YEARS, and that kind of behavior is unacceptable. We will NOT be returning.

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