Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,112 reviews
5 stars
473
4 stars
288
3 stars
163
2 stars
75
1 star
113
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, old, or improperly prepared food, including hard fries and stale burgers.
Service Issues
Several reviews highlighted rude or unhelpful staff, particularly a manager, leading to negative customer experiences.
Cleanliness
Customers noted inconsistent cleanliness, with reports of sticky floors and unclean drink stations.
Positive Experiences
Despite the issues, some customers praised friendly staff and quick service during their visits.
- DBDanny Boy1 day ago1.0My wife just came through the drive thru and asked for more BBQ sauce, and instead of being patient, some lady in a wendys hoodie just threw the BBQ sauce at her, said she wasnt paying attention (she was putting food and drink up after it being handed to her) and said "have a goodnight". I've worked in customer service for YEARS, and that kind of behavior is unacceptable. We will NOT be returning.
- BBBbb BbbDec 30, 20252.0Check your order they never give you the right order.
- SHStephanie HalseyDec 28, 20251.0We have are there twice in the last 2 weeks thinking the first time was just a bad night but both times the food has been inedible by the time we get home. One was a pickup by us the other was door dash.We expect some things when not eaten fresh in, the store but the cold, hard food, inedible food is not what you expect. Idk what’s going on with staff here but we just did a full refund with DoorDash tonight for the food we got including the missing items we never received. The didn’t used to be an issue. This store needs to get its act together.
- AHAlan HighDec 23, 20251.0I just went through the drive-thru. When I arrived home, I checked the food. For the second straight time, the potato looked like it had been in the warmer for hours. It was hard, and the flesh had begun to turn brown. Inedible. Do better!
- SNShelly NeavesDec 6, 20253.0Food was cold and old. The drink bar was wet from tea all over it some was dried and sticky. The floor was sticky by tea dispensers. They wasn't that busy. I just feel it should have been cleaned during their down time. Maybe it's just me I use to work several years in restaurant management. When it comes to cleanliness and wasting time on the clock. Specially when there is things that could be getting done.
Frequently Asked Questions About Wendy's
Is 13 Broad Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 1807 E. Broad St., Statesville, NC?
The drive-thru at this Wendy's is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's at 1807 E. Broad St. serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is delivery available for Wendy's at 1807 E. Broad St., Statesville?
Delivery is available where offered. You can check availability and place orders via the Wendy's app or order.wendys.com by entering your delivery address.
What payment options does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
What are the dining options available at Wendy's on East Broad Street?
You can enjoy dine-in, drive-thru, takeout, and delivery where available at this Wendy's location.
How can I contact the Wendy's at 1807 E. Broad St. with questions or feedback?
You can call the location directly at (704) 872-7919, or reach the Customer Care team via their contact page or at 888-624-8140. Feedback surveys are also available online.
Are Wendy's gift cards available at the Statesville location and where can I buy them?
Yes, Wendy's gift cards can be purchased in-restaurant at this location, online through their gift card portal, and at select retail stores.
Which fast food restaurants are located near Wendy's at 1807 E. Broad St.?
Nearby fast food options include Hungry Howie's Pizza, Dunkin Donuts, Papa John's Pizza, Taco Bell, and Pizza Hut, providing a variety of choices for dining before or after your visit.
Are there coffee shops near Wendy's in Statesville where I can grab a drink?
Yes, Dunkin Donuts and Circle K, both nearby, offer coffee and smoothie options that you can enjoy along with or after your Wendy's meal.
What other services and stores are nearby Wendy's at 1807 E. Broad St. that can assist with errands?
Nearby places include several insurance agencies like Direct Auto Insurance and Lee Barkley - State Farm, convenience stores and gas stations like Circle K and Kangaroo Express, as well as real estate agents and car wash services like Autobell Car Wash.