Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,472 reviews
5 stars
552
4 stars
393
3 stars
206
2 stars
72
1 star
249
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, with some employees displaying rude behavior.
Food Quality
Many reviews mentioned cold or improperly cooked food, including raw chicken and overcooked items, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the dining area and kitchen, with dirty tables and floors.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall staff attitudes were often described as unhelpful or dismissive.
Management Concerns
Multiple reviews highlighted a lack of effective management, with complaints about staff accountability and operational efficiency.
- TFTony FairNov 10, 20254.0Friendly staff. Prompt service. Dining area was clean and well-stocked.
- MDMark DavisNov 6, 20255.0This Wendy’s real set the bar for fast, fresh and exceptional service. I can definitely tell quality is their recipe.
- AOAndrés OteroOct 26, 20252.0Bad service, cold food and it feels old.
- JQJonathan Sanchez QuintanaOct 23, 20251.0Llevo esperando en la línea por 20 minutos y no toman ninguna orden.
- CPChase PenlandOct 18, 20251.0Current staffing cannot handle orders correctly. I ordered a 4 piece tender combo and they gave me a 4 piece nugget combo while charging me for the tenders. I advise to avoid this location until it has been staffed with competent employees.
Frequently Asked Questions About Wendy's
Is 22 Crossroads Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Statesville, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Statesville, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 380-3484.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 22 Crossroads Wendy’s serve breakfast?
Yes, this Wendy’s location in Statesville, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 2:00 AM on Friday and Saturday.
Does this Wendy's location offer breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order food online or through an app for this Wendy's?
Yes, you can order through the Wendy's app or their website at order.wendys.com for pickup, delivery, or drive-thru.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location directly?
You can call them at (704) 380-3484 or provide feedback via their Customer Care live chat, contact page, or customer satisfaction survey online.
Is delivery available for this Wendy's location?
Delivery availability depends on your address. Check via the Wendy's app or order.wendys.com by entering your delivery address.
What are the nearby restaurants around this Wendy's?
Nearby restaurants include Zaxby's, Taco Bell, Bojangles', Chili's Grill & Bar, It's Just Wings, Cook Out, Cicis Pizza, Fresh Chef Kitchen, and Jimmy John's.
Are there any nearby places where I can shop for mobile phone accessories?
Yes, there are several AT&T Stores near this Wendy's that sell mobile phone accessories and offer mobile phone services.
What healthcare services are near this Wendy's?
Nearby healthcare services include MinuteClinic at CVS, a walk-in clinic, as well as doctors like Bob Wodecki and Minute Clinic emergency room services.
Can customers visit nearby spots for entertainment or relaxation around this Wendy's?
Yes, nearby options include Redbox for movies and The Ace of Faces LLC spa for beauty and skin care treatments.