Taco Bell

3.5
1022 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 172 Turnersburg Hwy in Statesville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
172 Turnersburg Hwy, Statesville, NC
28625, United States

Hours

Reviews

3.5
1,022 reviews
5 stars
381
4 stars
239
3 stars
139
2 stars
74
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, with many stating they waited over 30 minutes or longer, even when the restaurant was not busy.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, unsanitary bathrooms, and overall poor maintenance of the restaurant.

Customer Service

There were numerous complaints about rude staff and poor customer service, with employees often ignoring customers or displaying unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and food prepared incorrectly.

Food Quality

Several reviews mentioned dissatisfaction with the food quality, including stale items, cold food, and poorly prepared meals.
  • CP
    Cheeto Pedro
    Jan 6, 2026
    5.0
    The food was amazing! Always fresh! Everyone is always nice and friendly
  • BG
    Brad Gregory
    Jan 4, 2026
    1.0
    Terrible. We waited 30 minutes and then they were out of everything.
  • DD
    Daniellexaly
    Jan 3, 2026
    1.0
    They served the drive thru very fast while we stood in the lobby for 30 minutes waiting on food. No one payed any attention to anyone standing in the lobby guy before me canceled his order because he got tired of waiting. Finally got my food and it was cold and burnt, not what I ordered and missing a taco… complete waste of money
  • AS
    Addison Striker
    Jan 2, 2026
    1.0
    SAVE YOUR TIME AND MONEY! This will be my last time at this location. I have been coming here for years, and after years of “hit or miss”, they have finally missed so hard that I will never again set foot in this establishment. If you’d like to not be “stressed”, I would recommend not working the entire store off of one cook line on a Friday night, 4 hours before you close. If they thought they were stressed at 11, wait until the bars close. I and several others waited around for over 30 minutes for a dine-in order, while the drive thru stayed moving. I know this is because Taco Bell measures drive thru times across stores in the region. When I received my order, it was somehow both cold AND burnt. The chicken tender was not very tender, in fact i bit into it with a crunch and a crumble. What parts weren’t just hollow breading were as hard as a hockey puck. One item was missing from my order, and another was the complete wrong type of burrito, and the quesorito we were given was a sliver of beef on a mountain of rice and cheese. The sour cream I added to one of my tacos was sloppily added on top of the cheese and leaked all over the paper. And they have the nerve to charge .80 cents for it. If there weren’t 5 other people ahead of me in a similar position, I’d have asked for it all to be replaced. A total waste of time and money. I worked at this location a decade ago when I was 15 years old, and never once did I feel as miserable as these people acted. If you can’t offer fast service, at least try to make it friendly. I waited for 30 minutes before anyone even looked my way.
  • DD
    dybbuk
    Dec 24, 2025
    1.0
    waited over an hour for food other people with bigger orders that came in after us got their food first

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Statesville?

The drive-through is open from 7:30 AM to 2:30 AM Monday through Thursday and Sunday, and until 3:30 AM on Friday and Saturday.

Where is the Taco Bell located in Statesville, NC?

It is located at 172 Turnersburg Hwy, Statesville, NC 28625.