Papa Johns Pizza

3.6
366 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Statesville, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Statesville pizza for any occasion. Call us for pizza delivery in Statesville or stop by 1813 East Broad Street for carryout to order the best pizza in Statesville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1813 East Broad Street, Statesville, NC
28625, United States

Hours

Reviews

3.6
366 reviews
5 stars
174
4 stars
47
3 stars
42
2 stars
24
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some praising the pizza while others complained about burnt or improperly cooked items.

Delivery Issues

Several customers experienced long delivery times, with some orders taking over two hours to arrive.

Cleanliness

Concerns were raised about cleanliness in the establishment, including unsanitary food preparation practices.
  • BB
    Brittan Baity
    3 days ago
    1.0
    Takes 2 hours to get a pizza delivered. Not worth the money or time for this poorly managed location.
  • HF
    Harrison Frye
    Aug 28, 2025
    5.0
    Never had a problem with these folks!
  • KS
    KUNAL SETHI
    Jul 26, 2025
    1.0
    I ordered with uber from this location I’m vegetarian and I order veggie pizza with pineapple and instead of pineapple they put pepperoni. It is really unacceptable and disgusting
  • VW
    Vicky Wilcox
    Jun 22, 2025
    5.0
    Friendly staff, great food, and they are on top of the orders. Very little wait time.
  • EB
    Emily Baynes
    Jun 11, 2025
    1.0
    Called literally 4 times before I gave up trying to place an order. The first time, they told me to hang up and call back because they couldn't switch the order from paying with cash to card. Weird, but ok no problem. So, second time I call back and the girl that answers the phone puts me on hold for a long time and then the call disconnected. Third time I call, an older man answers the phone and says I need to order online because the line i called (which was the same as all the other times I called) was for complaints only and I try to explain and HE HANGS UP AGAIN! Fourth time my husband calls and we get the same girl as before trying to put us on hold, we tell her no do not put us on hold and she did anyways. Will NEVER order from this place again. If this is what they call customer service then they might as well shut the place down now! Horrible

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Statesville?

Delivery is available Monday through Thursday from 10:30 AM to midnight, Friday and Saturday from 10:30 AM to 1:00 AM, and Sunday from 11:00 AM to midnight.

Can I order food ahead of time for pickup or delivery at Papa Johns Pizza?

Yes, Papa Johns Pizza offers order ahead services for both pickup and delivery.