CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Statesville is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported poor service, including long wait times, lack of staff at registers, and unhelpful employees.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
Food Quality
While some customers enjoyed the food, there were consistent complaints about the quality and presentation, with several items not meeting expectations.
Cleanliness and Atmosphere
The restaurant was noted for being clean, but some customers experienced a lack of atmosphere and engagement from staff.
Pricing Concerns
Several customers felt that the food was overpriced for the quality and portion sizes received.
BN
Baree Newton
Dec 20, 2025
1.0
Says they close at nine so I drove out door said nine and website said nine everything was locked. I called and they said they close at 8:50?? Website and door should match when they actually close. Just wanted to grab a drink quick.
JA
joaquin ascencion
Dec 12, 2025
5.0
Good
JG
Joe Gori
Dec 10, 2025
5.0
Good place. Clean and nice staff
JP
J Perry
Dec 9, 2025
1.0
My daughter and I placed a DoorDash order from Panera. She ordered soup and salad, and I ordered soup and a half sandwich. When our order arrived neither of the soups were in the bag. They forgot to send us half of our meal. The receipt that was taped to the bag had everything listed, but obviously someone didn’t bother checking the order before handing it to the DoorDash driver. How difficult is it to make sure everything is in the bag? Do better.
TS
Tom Sievert
Nov 29, 2025
1.0
0 stars for service there was none
0 stars for atmosphere
Might as well have been a rest stop