Outback Steakhouse

4.3
2854 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Statesville off Folger Drive and Cinema Drive and next to Hampton Inn.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
979 Folger Drive, Statesville, NC
28625, United States

Hours

Reviews

4.3
2,854 reviews
5 stars
1,831
4 stars
522
3 stars
230
2 stars
108
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with some customers praising attentive and friendly staff, while others report long wait times and unresponsive service.

Food Quality

Food quality varies; while many customers enjoyed their meals, there are complaints about overcooked steaks and cold food.

Atmosphere

The atmosphere is generally positive, with many customers appreciating the friendly staff and welcoming environment.

Management Response

Management is noted for being responsive to issues, often compensating for poor experiences, but some customers feel management could improve overall service efficiency.

Value for Money

Customers express mixed feelings about value, with some finding prices high for the portion sizes and quality received.
  • WB
    Wendy Benfield
    1 day ago
    4.0
    I've never been a big fan but tonight's dinner, other than some bad pcs of lettuce in my salad was the best I've had. The steak was cooked to perfection, it was juicy and seasoned so well and my sweet potato was great too.
  • MD
    M D
    Nov 11, 2025
    1.0
    Excited to get a free meal fir veterans day so we come here. Put name in and told 20 min. 35 min later still not called to be told it will be a whil. The whole time they take more names and it was so crowded with people waiting to be seated. Poor management. So much for my veterans day meal. We left with nothing.
  • VV
    Victoria
    Nov 11, 2025
    5.0
    Not too bright, nice tall booths to hide in. The server was so kind and everyone seemed to work together well to the benefit of the customers. Fresh bread with soft butter. The food was cooked perfectly.
  • VA
    Vickie Alexander
    Oct 26, 2025
    2.0
    My husband and i both ordered the 3 course meal. We wete asked to pick 2 sides, which we did. Come to find out if you pick 2 sides you dont get the first course. We complained and they added our first course which was completely wrong. Bad experience for seniors who only go oit on special occasions.
  • TT
    Teresa Renee Troyer
    Oct 25, 2025
    1.0
    The waitress was extremely unfriendly! From the time we arrived to the time we were given our receipts to pay and leave was over 2 hours!! Didn’t give enough silverware, waitress had to come back 3 times til she had the correct amount of cups for drinks given to us and all we ordered to drink was water! The french fries were not done all the way, they were still very squishy inside. We did not get plates for our appetizers until we were entirely done eating them. We did not get any bread until we asked for it. We were pretty much done eating when we still had not even received all of our food. The wait for our food was extremely long! We got here at 6:25 and didn’t get out to leave until 8:45 due to even needing to ask for a receipt so we could pay. Will not be back anytime soon.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.