Dunkin'

Reviews

• EB

  Eli Bryan

  1 day ago
  1.0
  This Dunkin’ sucks, we’ve came back multiple times to see if it ever gets better… it doesn’t. The drinks are always messed up, food is always messed up and cold. They’re never busy so I don’t understand how it’s always an issue here. Honestly they should shut this store down or get new management. Terrible dunkin location. Save yourself some time and drive to the east broad location. I asked for lite ice on my drink and they have me a full cup of ice and barely any drink, I’m paying $6+ for a cup of ice??? Horrible store. I see why they have 3.6 stars.
• CC

  Cristian Correa

  Dec 28, 2025
  1.0
  Me and my family went to this location to get some ice cream while my kids were wanting some and coming of the highway this was the nearest one I have a 2 year old and when we went in to wait to get attented my 2 year old vomited Wich it can't be help his still a baby while me and my family grab napkins to atleast clean the excess we seen one staff member run outside Wich I know some people can't see someone else vomiting but the other staff member instead of offering atleast some help she went and grab the mop bucket left it there and went back inside that just boiled me up inside because first a little hospitality I would of said thanks and would of mop it my self I've work at restaurants and fast foods and a little hospitality comes a long way even if the mess was not made by a staff member they all just stood there laughing at something else while I confort my crying baby and cleaning the mess up I ended up leaving this place needs there staff to be train is hospitality because at the end of the day if customers don't come to the establishment to buy coffee donuts or ice cream they would have to end up laying off everyone and closing the establishment I've seen other dunkins with less staff and if something happens atleast one staff member offers to help and shows hospitality and that's where you know you have kind staff members
• KO

  Kayleigh Osborne

  Dec 23, 2025
  1.0
  This place needs new management badly! The staff is rude beyond belief and the manager is incompetent. Go elsewhere if you can!
• IC

  iHelp Credit

  Dec 16, 2025
  1.0
  Horrible service they don’t even give you enough tater tots or has browns the coffee they don’t ask you if you want cream sugar they give it to you what they want not what they are supposed to.
• MJ

  Mary Jay

  Nov 30, 2025
  1.0
  This is literally the only reason D. D will never ever be able to match up with Starbucks. When you're out of something do one of two things 1 block it out on the app so people can't order it, 2 be able to give a refund if the customer orders something you're out of. Every freaking time I go to the Statesville d. D. And some others I get stuck with something I don't want because they're out, they let me order on app and can't refund it so I get stuck with something like their absolutely terrible donuts. I believe they do this on purpose honestly because it traps customers like me that if I had known they were out of what i wanted I would've went somewhere else but this way they force me to take something like their 3 day old grocery store donuts which is probably the only way they get them sold

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