Dunkin'

3.6
738 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Statesville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
241 Turnersburg Hwy, Statesville, NC
28625, United States

Hours

Reviews

3.6
738 reviews
5 stars
325
4 stars
139
3 stars
76
2 stars
51
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food/drink preparations.

Cleanliness

Several reviews mentioned that the store was not clean and needed better maintenance.

Speed of Service

Customers frequently complained about long wait times, both in-store and at the drive-thru.

Product Availability

Customers noted that the store often runs out of popular items, including donuts and specific menu items.
  • JA
    jenn adams
    1 day ago
    5.0
    Have been to plenty of DD locations, have to say this location is the most consistent in their quality of beverages
  • TB
    Travis Brown
    4 days ago
    5.0
    They catered my daughters order like their lives depended on it. Super friendly staff and of course, my daughter was happy
  • TP
    Tonya Prater
    6 days ago
    1.0
    So disappointed. Traveling with my daughter-in-law and grandchildren. Ran into DD to place my order at the kiosk because the drive thru had several vehicles. Ordered an iced chai latte and cream filled donut. And waited. And waited. And waited. The person who placed their order at the register after me got their food and drinks and left. I continued to wait and debated leaving as I wanted to get back on the road. One employee finally came over, asked my name and pulled a receipt to get my order. Another picked up a donut that was pulled and gave me my latte the donut was wrong, when I shared that’s not what I ordered, she replied, “that’s in your receipt”, by this time I was so tired of waiting I didn’t even want to give them two seconds to switch it. I grabbed my latte and left only 5 minutes down the road I took a drink to realize this was not my latte either. So gross. I wasted 20 minutes and left with the wrong order. Spent $14 for something I can’t even drink. What a waste.
  • LP
    Laurie Pyka
    Nov 6, 2025
    1.0
    I went to the dining room at 4:30 am, when the website said it was open. Stayed until 440 and it never opened. Can't rate anything if they dont open when said
  • RP
    Robbie Puckett
    Sep 24, 2025
    5.0
    I always have a good experience each time I visited. The staff is always nice and helpful. They get you in and out quick.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of this Dunkin' location in Statesville, NC?

This Dunkin' in Statesville, NC is open daily from 4:30 AM to 8:00 PM.

What holiday drinks are currently available at this Dunkin'?

You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.