Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
131 Turnersburg Hwy, Statesville, NC
28625-2721, United States
Reviews
3.3
496 reviews
5 stars
192
4 stars
85
3 stars
50
2 stars
35
1 star
134
What are people saying?
AI-generated from recent customer reviews
Closure Issues
Numerous customers reported that the location is permanently closed or frequently closes early, leading to frustration.
Service Quality
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Consistency
Customers expressed dissatisfaction with food quality, including issues with ice cream texture and incorrect menu items.
Employee Attitude
Several reviews mentioned unprofessional behavior from employees, including arguing in front of customers and lack of attentiveness.
Operational Problems
Frequent complaints about being out of menu items, particularly ice cream, and operational inefficiencies were noted.
- TSTressie ScronceOct 25, 20251.0They are CLOSED! They are no more, they cease to be. Oh well.
- RWRichard WarringtonOct 12, 20251.0This place no longer exists and is it if business here. Don't bother going cause you'll be disappointed.
- HCHaley CloydOct 4, 20251.0good riddance!! this dairy queen always had issues- randomly closing down before scheduled time (like 3 hours early, not 15 mins. this happened on at least 2 separate occasions that we tried to go..if not more), the ice cream machine being down, the ice cream quality either being too melted or too frozen. the dairy queen in denver nc, where we used to live was so much more consistent and reliable in literally every way
- SFSabrina FryeOct 4, 20251.0Well my boyfriend and I stopped in at this Dairy Queen a couple days prior to this day and it was open and people were in line at their drive thru and there was also a guy in the car beside of us who appeared to be nodding out. And then today we came to this restaurant and online it said it was open but when arrived it seems as tho that Dairy Queen is closed down.
- MBMalachi BowenSep 28, 20251.0Awful place, for one you can barely tell they are open. I went in to get a chicken strip basket and the lady tells me “sorry no fried foods” like that’s over half the menu
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Is the Dairy Queen Grill & Chill location in Statesville family-friendly?
Yes, this Dairy Queen is family-friendly and welcomes children. It offers booster seats, high chairs, and seating for families.
Does Dairy Queen Grill & Chill at 131 Turnersburg Hwy have drive-thru service?
Yes, it has a convenient drive-thru service for quick and easy orders.
Can customers use mobile ordering and rewards at this Dairy Queen?
Yes, Dairy Queen Grill & Chill offers mobile ordering and rewards through their app, which also provides exclusive deals.
Does this Dairy Queen location have Wi-Fi and restroom facilities?
Yes, it provides free Wi-Fi and has restroom facilities available for customers.
Where exactly is Dairy Queen Grill & Chill located in Statesville?
It is located at 131 Turnersburg Hwy, Statesville, NC 28625-2721, United States.
Which nearby gas stations can customers visit when coming to Dairy Queen?
Nearby gas stations include Exxon, Circle K, ARCO, and Speedway, which are convenient for refueling before or after your visit.
What hotels are located near Dairy Queen Grill & Chill for out-of-town visitors?
Nearby hotels include Sleep Inn Statesville I-40, Fairfield by Marriott Inn & Suites Statesville, and Fairfield Inn & Suites by Marriott Statesville, great options for accommodation.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby restaurants include Chili's Grill & Bar, It's Just Wings, and Wendy's, providing a variety of dining choices in the area.
Where can customers find additional services like ATM or car wash near Dairy Queen Grill & Chill?
Nearby, you can find CoinGenie Bitcoin ATM, Wells Fargo ATM, 5 Star Express Car Wash, and multiple gas stations offering car wash services like Circle K and ARCO.