Chipotle Mexican Grill

Reviews

• AA

  April

  Mar 3, 2026
  3.0
  I do not like the fact that when trying to call the store location that the # directs you to a AI person and doesnt connect you to an actual real person to speak to about a order I placed with door dash. Also I dont think that not having the option to add special instructions for a order like adding (extra lettuce) to my food is not available. I tried to call the store before my dasher picked my order up and my time was wasted by having to speak to a AI on the other end which didnt help me with anything. I asked to speak to a team member or manager and the AI said it needed more information. How hard is it to just let me speak to a real person. So by the time I get the phone to actually ring to the store no one even answered 🤷‍♀️ so trying to modify my order before my dasher picked it up wasnt a option. I dont think thats right and I think those options should be available when placing a order through any app.. no very happy with the options giving 😕 😒
• RM

  Rachel Marie

  Feb 25, 2026
  1.0
  This location is rough… I ordered chicken Al pastor bowl. They gave me the regular chicken without explanation… this also happened to the person with me. To top it off, barely any chicken. This isn’t my first time here. They’re often are out of things and the staff haven’t been the most welcoming in my experience.
• AG

  Ashley Grooms

  Feb 24, 2026
  1.0
  Found hair in my food and they wasn’t wearing hair nets and when called to speak to someone they wouldn’t fix my food told him I would bring my food up there to show they they refused bc I ain’t had my receipt but had the food
• AD

  april dibble

  Feb 13, 2026
  5.0
  My fav chipotle location by far! Love all the workers there especially Peter!
• TS

  Tametria Sharpe

  Jan 28, 2026
  1.0
  I’m giving 1 star cause every time I come here there is always something left out of my bag. Whether it be a sour cream, a whole bag of chips or my chimichurri sauce which is almost never in the bag. So, disappointing and management seems to not care at all when you address these things with them. Just know I won’t be back because chipotle staff is lazy and don’t feel the need to read receipts for your orders. If you want to leave paying almost $50 and still don’t have all your food then CHIPOTLE is the place to go!

Frequently Asked Questions About Chipotle Mexican Grill