Business Details
About
Mexican Restaurant
Chipotle Statesville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.0
385 reviews
5 stars
137
4 stars
40
3 stars
33
2 stars
32
1 star
143
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold, undercooked, or stale items, and inconsistent portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including sightings of pests and dirty tables.
Staff Attitude
The attitude of the staff was often described as unfriendly or dismissive, impacting the overall customer experience.
Management Concerns
There were complaints about management's handling of staff behavior and customer service issues, leading to a negative dining experience.
- CMChristine McGuireNov 9, 20251.0First timer. Ordered on app. Had to sit in pick up line for almost half hour. Only 2 or 3 cars in front of me. What?! Food was good though.
- AOalexis ouNov 4, 20251.0Ever since they opened it hasn’t been great, it’s always petty dirty trash overfilled and they never fill the bowls well, very rarely will they. Love chipotle just not this location tbh.
- JKJ KearneyOct 26, 20253.0Guacamole was pure brown in pan stood ten minutes waiting why I matched them prep other things while others were eating and only me in line won't go back to that location
- JPJohn PerryOct 20, 20251.0Can we fix the ac for the employees PLEASSEEEEE. I overheard the “gm” telling one of his employees they can’t fix the ac because it would put his bonus in jeopardy , DISGUSTING. You have employees sweating over customers food. Do better chipotle fix the ac!
- CJCourtney JonesOct 7, 20253.0I don’t have anything bad to say about the food I ordered the new Carne Asada tacos and they are tender and delicious. But I do think it’s STUPID and absolutely makes no sense the conversation I just had with the girl at the drive thru window. I ordered 4 entrees all tacos . I asked if I could pls have 4 of the vinaigrettes the girl told me she can only give me 3 per order I said but I have 4 orders and they are all tacos she said yeah we can’t I can only give out 3 . I said well I would have added it on when I placed my order but I didn’t see that option to buy it she then reply’s with well we don’t charge for it but if you need more than 3 we charge .. the cups aren’t even filled up half way! I said well mm okay and that was it . I just think it’s ridiculous that everyone in my family that ordered can’t get some sauce now maybe if they actually filled the cups up I would understand or fixed it to where I can add it and I guess pay for it when I placed my order online.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Statesville offer?
Chipotle Statesville offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 210 Turnersburg Hwy?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Can I order food online from Chipotle Statesville?
Yes, you can order online via their website or app using the links provided.
Where is Chipotle Mexican Grill located in Statesville?
It is located at 210 Turnersburg Hwy, Statesville, NC 28625.
How can I contact Chipotle Mexican Grill in Statesville?
You can reach them by phone at +1 980-434-0117 or email at NC.4141.Statesville@chipotle.com.
Does Chipotle in Statesville have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What social media platforms does Chipotle Statesville use?
They are on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter.
Are there any pet-related stores near Chipotle Statesville?
Yes, nearby pet-related places include PetSmart and Banfield Pet Hospital, which offer grooming, pet supplies, and veterinary services.
Which healthcare facilities can I find close to Chipotle Mexican Grill in Statesville?
AFC Urgent Care Statesville and The Joint Chiropractic are nearby for urgent and chiropractic care.
What other dining options are available near Chipotle Statesville?
Nearby dining options include Ruby Tuesday, Chick-fil-A, and Waffle Chick for a variety of food choices.