Chipotle Mexican Grill

3.0
391 reviews
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About

Mexican Restaurant
Chipotle Statesville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
210 Turnersburg Hwy, Statesville, NC
28625, United States

Hours

Reviews

3.0
391 reviews
5 stars
138
4 stars
40
3 stars
34
2 stars
32
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

While some customers enjoyed the food, many reported issues such as cold meals, undercooked rice, and poor portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions, including flies in the restaurant and dirty tables, contributing to a negative dining experience.

Order Accuracy

Multiple customers experienced issues with incorrect orders, missing items, and inadequate responses from staff when addressing these problems.

Customer Experience

Overall, the customer experience was marred by a lack of friendliness and attentiveness from staff, leading to frustration among patrons.
  • KS
    Karen Smith
    5 days ago
    3.0
    Love coming here, the food is great. However, recently employees have been becoming more stingy with the portions they give out and my god can you guys not keep the vinaigrette stocked??? My grandkids refuse to eat their food without it!! Also, back in like 2024 I got food poisoning after eating here.
  • AT
    Angelica Tulbert
    Dec 31, 2025
    1.0
    Assistant manager is very rude and unhelpful
  • NR
    Nikki Rodriguez
    Dec 30, 2025
    1.0
    Second time in a couple weeks that I grab lunch from this location and I find hair in my food! It’s disgusting🤮 These servers/cooks should be wearing hair nets and beard nets in the kitchen!
  • CK
    Chris Kendall
    Dec 29, 2025
    1.0
    Cashier ask if you want chips and fountain drink. After paying 3 or 7 syrups are out. I formed cashiers and rudely said well we get a delievery tomorrow. No offer to make it right. Will not be back.
  • AI
    Alex Nye (iTzMrNye)
    Dec 18, 2025
    1.0
    Place is a joke. Always a reason to refuse service. Today excuse was “last minute call outs”

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Statesville offer?

Chipotle Statesville offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 210 Turnersburg Hwy?

Chipotle is open daily from 10:45 AM to 11:00 PM.