McDonald's

3.3
1154 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4405 Potter Rd, Stallings, NC
28104, United States

Hours

Reviews

3.3
1,154 reviews
5 stars
399
4 stars
208
3 stars
175
2 stars
87
1 star
285

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Inconsistent food quality was noted, with some customers receiving cold or poorly prepared items, while others praised the freshness.

Staff Attitude

Mixed reviews on staff demeanor; some employees were described as friendly and helpful, while others were reported as rude and unprofessional.

Management Problems

Several reviews highlighted issues with management, including lack of oversight and poor handling of customer complaints.

Location Convenience

The location was generally considered convenient, but many customers expressed frustration with the overall experience.
  • LF
    Lauren F
    Nov 10, 2025
    1.0
    Listen, I want to go home after work like any other person. But store hours are saying you close at 12 am but your staff is telling people at 10:30 it closes at 10pm?! Really? All we wanted were a couple of drinks and fries but apparently the store decided to close early tonight. On top of the fact that on the speaker the lady sounded rude and made the remark of “we’re closed closed, we close at 10 we’re closed bye”. Highly unprofessional.
  • KR
    Kendall Rock
    Nov 9, 2025
    1.0
    This is unacceptable. I asked for chicken nuggets and fries and they gave me chicken nuggets no fries no sauce at all. This is unacceptable McDonald’s get it right
  • JJ
    Jonny Joster
    Nov 5, 2025
    1.0
    Idk how this place has a three star when the ppl don’t even know their own meanu, ig that’s why they put the computer boards up😭
  • MA
    Mateo Arias
    Nov 4, 2025
    1.0
    If you are on rush, don’t go If you need your completely food, don’t go If you wait for a good attention, don’t go And no, I don’t wait something spectacular in McDonalds, but this is the worst
  • SM
    Shanel Myvett
    Oct 31, 2025
    1.0
    I stopped at McDonald’s for a quick meal before taking my kids trick-or-treating, and the experience was incredibly disappointing. When I pulled up to the drive-thru, the employee on the speaker asked if she could help me. I said, “One moment, please,” and she immediately responded with, “OH MY GOD!” I went ahead and placed my order anyway. When she asked if I needed anything else, I said “Yes, one sec,” and she abruptly told me to pull up to the next window — completely ignoring the rest of my order. When I got to the window, I explained that I wanted to add a $1 McChicken. The employee told me they don’t take orders at the window but asked the manager if she could make an exception. The manager immediately said, “Absolutely not, I’m not doing that,” and walked away without even acknowledging me. The level of customer service at this location was awful — easily the worst I’ve ever experienced at a McDonald’s. I won’t be returning to this location again. Manager was an Adrian American male with dress and a pink shirt on Halloween night. He doesn’t even deserve to work at McDonald’s

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open Monday through Thursday and Sunday from 5:00 AM to midnight (6:00 AM on Sunday), and Friday through Saturday from 5:00 AM to 1:00 AM.

What are the drive-thru hours at this McDonald's?

The drive-thru operates Monday through Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to midnight.