Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Inconsistent food quality was noted, with some customers receiving cold or poorly prepared items, while others praised the freshness.
Staff Attitude
Mixed reviews on staff demeanor; some employees were described as friendly and helpful, while others were reported as rude and unprofessional.
Management Problems
Several reviews highlighted issues with management, including lack of oversight and poor handling of customer complaints.
Location Convenience
The location was generally considered convenient, but many customers expressed frustration with the overall experience.
LF
Lauren F
Nov 10, 2025
1.0
Listen, I want to go home after work like any other person. But store hours are saying you close at 12 am but your staff is telling people at 10:30 it closes at 10pm?! Really? All we wanted were a couple of drinks and fries but apparently the store decided to close early tonight. On top of the fact that on the speaker the lady sounded rude and made the remark of “we’re closed closed, we close at 10 we’re closed bye”. Highly unprofessional.
KR
Kendall Rock
Nov 9, 2025
1.0
This is unacceptable. I asked for chicken nuggets and fries and they gave me chicken nuggets no fries no sauce at all. This is unacceptable McDonald’s get it right
JJ
Jonny Joster
Nov 5, 2025
1.0
Idk how this place has a three star when the ppl don’t even know their own meanu, ig that’s why they put the computer boards up😭
MA
Mateo Arias
Nov 4, 2025
1.0
If you are on rush, don’t go
If you need your completely food, don’t go
If you wait for a good attention, don’t go
And no, I don’t wait something spectacular in McDonalds, but this is the worst
SM
Shanel Myvett
Oct 31, 2025
1.0
I stopped at McDonald’s for a quick meal before taking my kids trick-or-treating, and the experience was incredibly disappointing. When I pulled up to the drive-thru, the employee on the speaker asked if she could help me. I said, “One moment, please,” and she immediately responded with, “OH MY GOD!”
I went ahead and placed my order anyway. When she asked if I needed anything else, I said “Yes, one sec,” and she abruptly told me to pull up to the next window — completely ignoring the rest of my order.
When I got to the window, I explained that I wanted to add a $1 McChicken. The employee told me they don’t take orders at the window but asked the manager if she could make an exception. The manager immediately said, “Absolutely not, I’m not doing that,” and walked away without even acknowledging me.
The level of customer service at this location was awful — easily the worst I’ve ever experienced at a McDonald’s. I won’t be returning to this location again. Manager was an Adrian American male with dress and a pink shirt on Halloween night. He doesn’t even deserve to work at McDonald’s
What are the regular operating hours of this McDonald's location?
This McDonald's is open Monday through Thursday and Sunday from 5:00 AM to midnight (6:00 AM on Sunday), and Friday through Saturday from 5:00 AM to 1:00 AM.
What are the drive-thru hours at this McDonald's?
The drive-thru operates Monday through Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to midnight.
What delivery options are available at this McDonald's?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order food from this McDonald's online?
You can place an order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods does this McDonald's accept?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location offers drive-thru service.
Are there nearby gas stations where I can fuel up before or after visiting McDonald's?
Yes, nearby gas stations include Market Express, Shell, Exxon, and Sam's Mart, all convenient spots for refueling on your way to or from McDonald's.
What other food options are available near this McDonald's?
Nearby dining options include Burger King, Crossroads Grill, Steak 'n Hoagie Shop, and Phat Daddy's Cafe for a variety of meal choices.
Are there nearby convenience stores or grocery stores for quick shopping?
Yes, you can visit Market Express, International Grocery, Squires Meat and Livestock, New Asia Market, and 7-Eleven (currently closed) for convenience store or grocery needs nearby.
Can I enjoy coffee or smoothies nearby this McDonald's?
Yes, Bill and Bobs Coffee Bar nearby offers coffee, smoothies, and cafe options if you want a beverage before or after your meal.