Subway

Reviews

• CF

  Christine Fuentes

  3 days ago
  1.0
  As soon as I walked in, there was no greeting, nothing. I’m Hispanic, and it felt like I wasn’t even acknowledged, despite the fact that I was right there. The employee, Gabriella, seemed more interested in giving Samuel attitude about focusing on online orders, even though I was standing in front of her ready to be served. What made matters worse was how she suddenly brightened up when a Caucasian customer walked in. She immediately greeted him with enthusiasm, asking how he was doing, and even made sure to give him a 10% military discount which, by the way, I’m also military! Gabriella’s behavior was completely unprofessional and rude. Samuel, on the other hand, was polite and handled the situation well, even though I’m sure he was frustrated. Honestly, it’s hard to believe this is the type of employee Subway is choosing to lead their store. If Gabriella is in charge of anything, she needs some serious training on customer service and respect for all customers, regardless of their race. Thank you to Samuel for making my sandwich, but Gabriella, you really need to reconsider your career in customer service. If this is the standard Subway is setting for their staff, they need to rethink who they’re hiring. It was a disappointing experience, to say the least.
• LA

  Luz Amores

  3 days ago
  1.0
  I walked into this Subway and was immediately met with attitude from the shift manager, Gabriela. As soon as I arrived, she said—in a very unpleasant, smart-mouthed way—that online orders would be handled first. It wasn’t what she said, but how she said it. Thankfully, the young employee with dreads, Samuel, stepped in and took care of me. He apologized for her rudeness and said he would make my sandwich himself. While he was helping me, Gabriela repeated that she had told him to focus on online orders first, again in the same rude tone. Huge thank-you to Samuel for his professionalism and kindness. He handled the situation with respect and made sure I was taken care of. Subway really needs to reevaluate who’s being put in charge of these shifts—customer service is everything. Honestly, Samuel showed better leadership and customer service skills than the actual shift manager.
• HB

  Heather Broach

  Nov 14, 2025
  1.0
  Ordered two subs through DoorDash. BOTH were completely wrong and sloppy. Very disappointing. Both were missing items and both had extra items that were not ordered. Worse sub I have had EVER. Will not order from there again
• DH

  Detra Holden

  Oct 16, 2025
  5.0
  Bryan the manger is awesome..Awesome is actually a understatement..he is very clean,polite and knows the menu and help with pairing things to build a different sandwich for my taste.The small talk in between is a plus me and my husband could go to any subway but we choose this because of BRYAN...IF UR SEEING THIS GREAT JOB AND TO THE HR DEPARTMENT U DID GREAT WITH PICKING HIM TO RUN THIS LOCATION
• BB

  Brisingr611

  Oct 11, 2025
  1.0
  I went to buy an Italian herb and cheese foot-long sub. They had dozens of Italian and herb cheese, long bread but had to wait 45mints and only selling flatbread and wheat bread. Topped that off when I went to use the restroom. There appeared to be a blood stain on the paper towels what looks like from a needle. This was in conjunction with an associate told me that they have problems with people cleaning their needles off in the paper in the restroom.

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